This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Error message on instrument panel displays "temporarily lost communication with the climate system" when this happens the climate system, radio, windows, and seat controls stop working, this happens randomly and can last as long as a week. Many owners with several different Ford models are experiencing this problem and Ford refuses to acknowledge it.
The Ford "sync 3" system, which seems to be the brains of nearly all interior controls and accessories has been malfunctioning in multiple Ford models for a few years now. Thing affected include all HVAC controls, audio controls, power seats, windows, remote start abilities and more. Ford aware of the malfunctions in current and previous models, yet they refuse to issue any recall or technical service bulletin. The dealerships insist they can't duplicate the issue even after having been shown videos of the cars malfunctions. A quick search through online Ford forums will this issue is widely experienced and that it's clearly a manufacturing defect and Ford should be liable.
- Arlington, TX, USA
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- Castalian Springs , TN, USA