This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was started, the gear shifter was shifted in drive(D); however, the vehicle rolled backward. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with shifter linkage bushing failure. The contact was informed that the shifter linkage bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the shifter linkage bushing. The failure mileage was approximately 145,000.
- Salem, VA, USA
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- Salem, VA, USA