This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. While driving approximately 35 mph and attempting to make a turn, the steering wheel seized. The steering power assist indicator illuminated along with other indicators on the instrument panel. The vehicle was taken to hilltop Ford (3280 auto plaza, richmond, ca 94806, 510-222-4444) where it was diagnosed that the electronic steering assist computer needed to be replaced. The manufacturer was not made aware of the failure. The failure was not repaired. The failure mileage was 68,609.
- American Canyon, CA, USA
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- American Canyon, CA, USA