This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling on business my 2016 Ford Fusion fleet vehicle suddenly lost power to the accelerator and began vibrating. The gas pedal could be pressed but had no affect as if it had been disconnected and an orange wrench appeared stating see manual. I was traveling approximately 70 miles an hour at the time (cruise control was set and had been at this speed for some time, no recent acceleration had occurred). When it happened I was in the middle of a highway construction zone with no shoulder. I went to tap the brake to see if it was still functioning and when I reached for it with my foot it was already partially depressed and when I tapped it the car felt like the brakes had locked or were for some reason extremely sensitive causing me to rapidly decelerate almost causing an accident since people were traveling behind me. After that happened I decided I had no other option and moved off to the right between the cones and brought the vehicle to a complete stop. When I was at a complete stop the vibrating intensified briefly before I was able to shut the car off. I waited 5 or 10 seconds and turned the car back on and it seemed to work fine. I completed the remaining 60-70 miles of my drive and have made a few 50-100 mile trips since without it occurring again so I thought it was a fluke thing until I got an email from the fleet company stating this is a known issue, I am scheduled to bring the car in for repair now. The incident occurred at approximately 12,000 miles.
While driving my 2016 Ford Fusion with approx 10,000 miles on the interstate I lost power, I had to coast the car to the side of the highway narrowly avoiding an accident. I restarted the car and exited the freeway, about 3 or 4 miles later it re-occurred.wrench light and engine light illuminated. Fords health check app reported 'urgent service required'. I had the car towed to the dealer.
Throttle body failed and had to be replaced only after 13,500 miles, purchased this vehicle as brand new and is only 9 months old. The vehicle died multiple times on the highway and could have got me in a serious wreck. The Ford tech said they are replacing hundreds of these yet I was never notified of it being a possible issue that I could have been seriously hurt.
Car started stalling randomly while coming to a stop in city traffic. Car has now escalated to stalling while driving on highway, sudden power loss, including power brakes and steering.
As skimming through other complaints, I see I wasn't the only one with a bad throttle body issue ! my infant was in the car with me and luckily my boyfriend was in front of me! it died 3 times on the highway before we got to the next town to his work - luckily he also had the infant car seat ! I had to have it towed and borrow his 2010 Fusion for 2 days until my car was fixed. Another annoying issue is whenever my ipone has an update I have to take it to the dealership to have sync reinstalled ! I bought the car because of the sync (upgraded from a G6 with no extra options). I travel 30,000+ miles a year and expect a new car to work - if I wanted a terrible car I would have gotten another GM vehicle...
- Oakland, NE, USA
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Rented a Ford Fusion with 3000 miles. During highway driving it lost power and stopped. After a minute, we restarted it without problem. Drove it to a nearby Ford dealer who checked the code which indicated the problem was defective electronics that controlled the throttle. Apparently the engine was getting too much air and not enough gas causing it to shut down. Perhaps this was a problem specific to this car, perhaps not. Because of the potential for serious consequences of a car stopping unexpectadly on a highway we thought we should report it. We did notify the rental company (budget in milwauke wi) of the problem. The employee said he had heard of this problem before. It was not clear to us if he meant on cars in general or on this type of car.
On (3) separate occasions now my car has stalled out while driving on a street and given me the "wrench" check owners manual alert on the display. As I do all I can to get out of the line of traffic and off the the side of the road, the car sputters, shakes and stalls out. Turn off the key, wait a few seconds, open and close the door (so all electronics are off) and sometimes the check engine light comes on when it starts and it runs fine. Some times, it starts and shakes and sputters and stalls. On all occasions, I have eventually been able to get it to "limp" home. The last time (3rd time) I called Ford roadside assistance and had it towed to the dealer. The shop told me this is the 5th or 6th 2016 Ford car (Fusion, fiesta or Focus) this month with the same issue. 2nd Fusion and the one prior to mine had 400 miles on it! thinks it's either the throttle body or the throttle body positioning sensor. Has thrown codes P2111 and P2112. (one means flap is open, one means flap is closed) it's been 3 days and I have just been told I'm looking at another 6 at a minimum. (this is not the shop's fault in my opinion as they have been nothing but nice and considerate to me) don't know what the deal is but someone is going to get seriously hurt.
Car hesitates when accelerating from coast, generally in the 40-50 mph range, but at other times as well. This issue has caused near-accidents in heavy traffic when one expects the vehicle to accelerate but instead feels as if it's about to stall. This is especially dangerous when entering and exiting freeways when predictable acceleration is needed.
The subject car of this report is an enterprise rental car rented in peoria, Illinois. On Thursday, May 5, 2016, my wife and I were traveling eastbound on I74 at milepost 166 in Indiana. I was in the passing lane at 75 mph, closely followed by a tractor-trailer semi, and we were passing two other tractor-trailer semis in the adjacent lane. Other cars were in the vicinity. Suddenly I noticed that the accelerator pedal had become unresponsive and the car was slowing down. On the instrument panel there was a warning light in the shape of a wrench. My vehicle was slowing down rapidly and the adjacent vehicles had no idea what was happening. Horns were blowing; lights were flashing; and there was absolutely nothing I could do except to try to safely get out of everyone's way. Thankfully, I was successful and I was able to move my car to the shoulder of the highway. The reason for this report is that if I and the surrounding drivers had been less capable and less attentive in this event, there could easily have been a huge crash and at least two fatalities, and no one would have known the actual reason for the event. This was an extremely hazardous situation. I was eventually able to nurse the car to the Ford dealer in harrison, Ohio (cronin Ford Inc) where the car was left for repair. Enterprise provided a replacement vehicle to us and we continued our trip. Later in the trip, I stopped again at cronin Ford to learn what problem had been found. Their diagnosis led to replacement of the engine throttle body (part number ds7Z 9E926 D). A copy of their work order is attached.
Inserting key into ignition fuel pump would kick on occasionally, the doors wouldn't always unlock upon shutting car off, dash and radio delayed coming on at times upon starting, unlocking doors with key fob there would be static coming from back speakers, keyless entry would unlock but not always relock, a few times the key wouldn't start car there would be no reaction at turning over, dash would light up at times when no key was in ignition and car locked, heater would blow hot air then turn to cold as if A/C was on, one day battery was dead and had to jump it nothing was left on and car was locked.
Last week my car engine would shut off without warning when I was at a stop light and idle about to turn onto road. This happened twice so I took my car where I purchased at ryan Ford sealy and they had it 4/6-12/2016. They couldn't find anything because no codes or light came up. Ran vehicle health check and nothing. Acted fine yesterday. Today going right under 30 mpg and at the stop sign it shook bad and lights came on. Engine stayed on but could not move. Waited 15 minutes and limped to my house and had tow truck take it back to ryan Ford. Determined and replaced throttle body.
A D V E R T I S E M E N T S
- Blacklick, OH, USA