This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with head gasket and block engine failures. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.
My 2016 Ford Fusion check engine light came on and started blowing white smoke out of the exhaust. I had it towed to the Ford dealership and they told me that my entire engine needs to be replaced because of a coolant link on the engine. They said my car overheated and had no coolant. I know my engine had coolant and there was no sign of a leak. There was no notification of the car overheating. After researching on the internet there is a known part that cause this problem. Ford is aware and they aren't fixing it. My car could have caught on fire with no fault of my own. I can't afford to pay $10,000 for a new engine. This is an extreme financial hardship for me.
First noted engine acting sluggish about a week prior to 2-13-24 oil change at Firestone. They suggested it may be the fuel injection system needing to be cleaned, which they performed on 2-14-24. Engine continued to run sluggish and was in fact worse than before, engine light came on 2-21-24 so Firestone replaced fuel injector that day. Error codes were reading misfire in cylinder 2, the engine was still full of carbon and other buildup so they thought there was still residue and thoroughly cleaned everything again after replacing fuel injector. On 2-22-24 I refueled after work and car would not start. AAA was dispatched to tow vehicle and I notified Firestone it would be brought in, fortunately after about 15 minutes I was able to start it and drive it to Firestone, engine light immediately came on. They looked at it first thing on 2-23-24 and engine started up normally, they suspected a faulty fuel canister valve (which was replaced in 2020) but that did not turn out to be the case, codes were again reading misfire in cylinder 2. White smoke began emitting from exhaust and they discovered spark plugs as well as engine cylinders were soaked with oil, also coolant was nearly gone despite no signs of a leak. Upon doing research they discovered this website and pending class action lawsuits against Ford for faulty engine design that knowingly causes coolant to leak into cylinders, thus causing engine block to fail. They advised me to trade/sell the car immediately but also to have Ford give their opinion. AAA towed the car to Sarasota Ford on 2-28-24 and they called on 3-1-24 to report the engine had completely failed and it would cost $12,000 to replace. I declined and will arrange for AAA to tow it home until we can sell the vehicle for scrap per advisor's suggestion as it cannot be traded or sold in this condition. I have spent thousands in repairs/Ubers as Ford refuses to cover cost or provide a loaner, also had to open Firestone credit card just to cover repairs
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,000.
- Mansfield, OH, USA
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My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but I would not feel comfortable having that done and would want a crate engine as the other components would now be compromised. I have spent $1200 on replacement coil packs and spark plugs, coolant and oil, all to treat the symptoms. In addition to Fords $260 diagnostic fee at the dealer for a known defect. Ford should not get away with bilking customers for $10,000 plus engine rebuilds - this would likely not last the same miles it has gone currently in my case.
I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak in cylinder #4 and it was determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the engine had previously been replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated while starting the vehicle. The contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic where several speed sensors were replaced. The contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. There was no warning light illuminated. The contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
After doing research I have found that I am not the only one experiencing this issue, but I have a 2016 ford fusion 1.5 ecoboost engine and I am having problems with my cylinder leaking. I have to constantly refill coolant and the only option to fix this issue is to replace the motor
Coolant level dropping without any visible external leaks.-creating overheating with no visible leak seeing. Which has created to change water pump / change coils due to misfires and loss of engine power.overheating and constant adding of water/cooolant.
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated with a message indicating that the engine was overheating. The vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was able to restart. The vehicle was towed to an unknown dealer, who informed the contact that the coolant reservoir was empty. The contact added coolant to the vehicle and drove to the residence. The vehicle was then taken to the local dealer, where it was diagnosed with coolant intrusion in the engine, causing the spark plugs to be corroded, and that cylinder #4 was misfiring. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall due to the plant where the vehicle was manufactured. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Driving on highway and car had serious misfire stalling the engine. No lights or warnings prior. Upon inspection number 1 cylinder has near zero compression.
The contact owns a 2016 Ford Fusion. The contact stated while driving at 55 MPH, the accelerator pedal was depressed however, the vehicle failed to properly respond. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the spark plugs were replaced; however, the failure persisted. The vehicle was then taken to the dealer and the contact was informed that the engine was damaged due to coolant intrusion. The vehicle was repaired. The manufacturer was contacted and stated that due to the age and the mileage of the vehicle there would not be a reimbursement for the repair. The approximate failure mileage was 165,000.
Check engine light on. Engine coolant over temp Took vehicle to dealer, the verdict was; Removed all spark plugs & using bore scope detected coolant intrusion in cylinder 3. Needs long block assy.
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact heard a tapping sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the flex wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 180,000.
A couple days before scheduled tune-up, noticed that 2016 Ford Fusion(Ecoboost), began to drive differently. Exactly one day prior to service appt. the check engine icon appeared. Long and short, dealership reached out after me leaving car to explain that my 7 yr. old vehicle with regular maintenance, just over 100,000 miles, and no prior issues could not receive a regular maintenance tune-up due to spark plug(s) being wet from leaking coolant and an engine replacement being the only option of repair. Although, I was told at the time and read that this habitual issue was common in my make and model, there were no recalls in place to rectify the issue. Safety at risk based on other Googled reviews and articles with the same known issue with consequences ranging from low coolant to possible total engine shut down or fire. It was those reviews with similar diagnosis and recommendations that led me to this site.
A D V E R T I S E M E N T S
- Otsego, MI, USA