This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on I75 in Florida the car lost power 3 times. Just missed causing bad accidents. Dealer claims it was electronic throttle block failures. Looking on line thousands of Fusion owners have had the same problems since 2006 yet Ford has never been forced to have a recall.
While driving today, I suddenly lost the ability to accelerate. The vehicle began to vibrate abnormally, and then the power went out. I began to smell smoke, and I almost hit the vehicle in front of me because I couldn't control my car! once I finally came to a stop, I was able to restart it and pull over to a safer area-- but the smoke remained. I believe the throttle body is malfunctioning, which is unacceptable on an almost-new car.
The etb (electronic throttle body) has failed twice. Once causing complete mechanical failure, the other causing the vehicle to go into limp home mode. I've read thousands of similar reports about 2013-2016 Fusion doing the same thing. This hasn't costed me any money but it's extremely dangerous, for the car wont move over 8 mph suddenly.
My car barely picks up speeds I have to put my foot all the way down for it to catch speed. My radio only works on one station other station gives out lots of stacked
Traveling South bound on Florida rt 54 in heavy traffic, engine shut down, restarted after 15 min, took vehicle to park Ford in wesley chapple fl.got veh. Back 3 different times same problem in different locations T
- Bellevue, IA, USA
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Madison, wi, West beltline hwy, headed West bound in middle lane, Jan 21, 2017, 11:00am: At 60 mph on 6 lane hwy car suddenly slowed to a crawl. A wrench icon appeared on the driver's dash panel with statement "check owner manual". as car slowed to a crawl (but did not shut off) was able to maneuver in traffic safely to the breakdown lane w/O control of car other than steering (auto steering continued to function). I pressed the accelerator but no response. This was repeat of a similar incident on Jan 11. Turn off car, waited 1 minute and did a re-start (much like my desk top pc. Immediately drove to middleton (wi) Ford dealer who had worked on car previous week (Jan 13-17) for same failure (a bent wire found). During the Jan 13-17 period the dealer in a road test experienced the same failure. Left car with dealer for a 8 days while out of town. Dealer could not repeat failure. Apparently discussed with Ford hq. Was told the file would be kept open and the bring it in again if it failed. My wife now calls car the "death trap" and refuses to ride in it!
I was driving my 2016 Ford Fusion on the highway going approximately 70-75 mph. I suddenly lost all power and the car would not accelerate. I was luckily able to get to the shoulder. The orange wrench light was on, the instrument panel said see owners manual and the car was shuddering and shaking. It was late at night in a very remote area. I turned the car off and was able to restart it and get to my destination. The next day the same thing happened. Driving on very remote highway going approx 75 and car loses all power and dies. This time there was a truck behind me and he had to swerve into the oncoming lane to avoid rear ending me. I was able to get over but not out of my lane. Car was shuddering again, warning lights on instrument panel. Car started after 2 tries. I had to have my husband drive 7 hours to get me and put the car up on a rented uhaul car Transport and drive 7 hrs back home to the dealership. They said the electronic throttle body failed. This is a known problem. Very very dangerous situation, and very scary. I called Ford and they are aware of this problem but have not notified owners yet.
Friday December 16, 2016 - 2016 Ford Fusion hybrid, 16,000 miles - while driving at 25 mph on a city street suddenly the "stop vehicle now" warning displayed on my dash. The vehicle came to a complete slow down and was in limp mode and I was able to get to the curb and stop. I shut down the engine because the manual only provided a vague explanation (may be due to an electrical failure, ) and waited, I then restarted the car and was able to drive home normally. Now I don't have any idea if it will happen again or what is causing the problem. Driving it to the dealer on Monday.
For the second time my Ford Fusion'a electronic throttle body malfunctioned while in traffic. The car will not accelerate or maintain speed. During both occurrences the sudden loss of engine power nearly caused me to be struck by other vehicles. The most recent occurrence happened while in busy interstate highway traffic. This issue is well documented and well known of by Ford and the NHTSA. The first time this happened the dealer would only reprogram the ECU despite me asking them about the etb. The car is extremely unsafe to drive and should be recalled immediately. The NHTSA and Ford are failing to meet their obligation to consumer safety by pushing this issue aside.
The vehicle starts running rough, steering becomes loose, the wrench light comes on with the message 'check owners manual', then the engine stalls. This happens when the car is in motion. It has happened twice at low speed ~35 mph and once at high speed ~70 mph. We have had it in the Ford dealer twice. The first time they said there was no code so they couldn't do anything. The second time they said they reprogrammed the PCM with a recall 16B32. I will drop it off this morning for the 3rd time.
I have a 2016 Ford Fusion that I purchased in February of this year. It has lost power four times in the last three days that I have driven it, twice in rush hour traffic heading to and from dallas for work. A wrench will show up on the dashboard, a message saying "see manual" will pop up, and the vehicle fails to accelerate. I cannot pull the vehicle over out of the way of oncoming traffic because it will not accelerate at all. I've taken the car into the dealership twice. The first time was this past Monday. I was told that the vehicle needed a software update and a new throttle body and that the car would be fine afterwards. On my way home yesterday, during rush hour traffic on a busy four lane highway work no shoulder to pull off on because of constriction, my vehicle lost power again. I was able to turn the car off and on and make it to the dealership. They replaced another part and once again told me that the issue was fixed. My issue is not with the dealership, it is with Ford Motor Company. I have contacted them twice regarding my vehicle and I have yet to receive a callback. I purchased this vehicle brand new. The issue is a known issue to Ford, but there has yet to be a recall. Do I have to die in my vehicle on 35E in an accident before someone does something about this? I'm afraid to put my children in this vehicle as it puts my family's and my life in imminent and substantial danger. Please help me with this I issue. I can't continue to drive this vehicle.
While driving down the highway in congested traffic the vehicle suddenly lost all engine power. The engine and car started shaking and the engine idled back and forth between 1000 and 2500 RPM's. a message appeared on the information screen "see manual". the car had no acceleration at all and I had to coast through several lanes of traffic to the shoulder. All electrical remained working. Just no engine power at all. I shut the vehicle off and started it back up, it struggled to start at first. While driving to the Ford dealership for repairs the same problem occurred twice more. During normal driving. No intense acceleration. Cruising traffic at around 65 mph. It was a very dangerous situation to loose all accelerator power in the middle oft of a 5 lane highway. I had several close calls trying to drift across lanes of traffic as I did not want to use the break and come to a complete stop in the middle of the highway. I was very afraid there would be a crash. Several of my coworkers that have the same vehicle have had very similar issues with their vehicles. Driving and sudden power loss. Luckily no injuries or crashes to date. Apparently there is a recall for the throttle body but our fleet company element never received a recall notice, nor passed that onto us.
This is an issue that has grown. I have documented proof that dates back to March 2016. This issue is an escalation of old problem that Ford refuses to acknowledge is an issue. I say this because there is no current recall on this issue. On 9/03/2016, I was driving on West Georgia rd in simponville SC when all if a sudden the car jerked. Then a wrench and check engine light came on. I car started to lose power. Luckily, no car was trailing behind us or I'm sure it would have ran into the back of us. I say this because my foot was on the gas pedal so a car behind me would not have known to slow down til too late. I had just taken my car to the dealership the week befor for a second time due to car stalling right after a take off from a stop. Each time to be told nothing is wrong and the check engine light be turned off. Each time service person says bring it back if check engine light starts blinking or has a red dot because something then is wrong. After this incident I make a formal complaint to Ford. A manager calls me and I return her call. She asks about what happened and I tell her. I also tell her Ford had an issue. It's dangerous to drive a car that at anytime may lose acceleration while driving and cause an accident. I pray this doesn't happen to my family. I bought this car after researching it was just as good as a Toyota or Honda. She suggests I take it to a different dealership which I say I already have plans to. But she also say to have a technician ride with me to give pointers on how to drive to avoid the stalls. My experience was not a stall. It was a list of power while driving a car I purchased new less than a year ago. The 2nd dealership says it's a throttle body issue. It can be repaired but appointment not til 21st. Plus no loaner car. I have to work to live and par for that car. Ford needs a recall before there's a death.
2016 Ford Fusion, 2.5L engine, 10,500 miles. While driving straight on a two lane road, constant speed, 55mph, I experienced a sudden loss of power followed by the engine stalling. Although there were cars behind me I was able to pull over to the shoulder. The 'check engine' light turned on, I cycled the ignition and was able to drive the vehicle once again, although the check engine light was still on. After stopping for a brief period, I continued on my journey home engine light still on. When accelerating onto the expressway into rush hour traffic, I once again experienced a sudden loss of power followed by stalling of the engine. Fortunately I was able to get the car to the right shoulder. I recycled the ignition again and it occurred to me that I could drive the car without stalling only by pushing the throttle very lightly. I got the car home and took it to the dealer the next day using very light throttle application. Dealer verified issue and replaced the electronic throttle body: "verified stalling and check engine light. Ids retrieve code P2112, performed ppt dv, replaced throttle body per ppt. Cleared code and retest. System passed"
My 18 year old daughter was driving the Fusion attempting to enter a highway ramp (route 22 in springfield NJ) to go dorm shopping for school. Upon entering the highway and accelerating on the ramp the vehicle stalled and became unresponsive to acceleration while pressing down in the pedal. The vehicle behind her began to accelerate; the Fusion then lost all power, the vehicle stuck her in the rear and pushed my daughters Fusion into an active lane with traffic traveling at 55 mph and up. There was minor aesthetic damage to the Fusion. But that is not my concern in the least! the Fusion was stuck on an active high speed highway, my daughter could or should have easily been seriously injured or killed! this is the demarcation of a near miss! the check engine light came on with the 'wrench icon' the vehicle had to be towed to a local dealer. Then there are 100's of articles pertaining to injuries and fatalities due faulty throttle bodies! Ford sales failed to mention that during the sale! I stopped at Ford service this morning to advise them of the details of the incident and the service advisor stated 'ah yeah gotta be the throttle body' 'happens all the time' 'there was a bad batch'!
The contact owns a 2016 Ford Fusion. While driving approximately 60 mph, the accelerator pedal was depressed and the vehicle failed to accelerate. The check engine and air bag warning indicators illuminated continuously. The vehicle came to a complete stop, shook, and stalled. The vehicle was able to restart. The dealer could not duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.
Lost all power to the vehicle while going 45 to 50 mph. Terrible situation to be in and would not want this to happen to others. Ford knows this is an issue and needs to deal with it better
The contact owns a 2016 Ford Fusion. While driving approximately 65 mph, the vehicle decelerated and stalled. The wrench warning indicator illuminated and the vehicle shook violently. The contact had to coast the vehicle to the shoulder. The vehicle was towed to the dealer where it was diagnosed that the throttle body assembly failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,900.
On a city street, my vehicle suddenly lost power--accelerator would not work. Car was shuddering. Warning light showing a wrench came on. Another warning light showing an engine also came. On. turned engine off. Drove a short distance, then the same thing happened again. Had vehicle towed to the Ford dealer. Ford replaced the throttle body & motor assembly under warranty.
On (3) separate occasions now my car has stalled out while driving on a street and given me the "wrench" check owners manual alert on the display. As I do all I can to get out of the line of traffic and off the the side of the road, the car sputters, shakes and stalls out. Turn off the key, wait a few seconds, open and close the door (so all electronics are off) and sometimes the check engine light comes on when it starts and it runs fine. Some times, it starts and shakes and sputters and stalls. On all occasions, I have eventually been able to get it to "limp" home. The last time (3rd time) I called Ford roadside assistance and had it towed to the dealer. The shop told me this is the 5th or 6th 2016 Ford car (Fusion, fiesta or Focus) this month with the same issue. 2nd Fusion and the one prior to mine had 400 miles on it! thinks it's either the throttle body or the throttle body positioning sensor. Has thrown codes P2111 and P2112. (one means flap is open, one means flap is closed) it's been 3 days and I have just been told I'm looking at another 6 at a minimum. (this is not the shop's fault in my opinion as they have been nothing but nice and considerate to me) don't know what the deal is but someone is going to get seriously hurt.
A D V E R T I S E M E N T S
- The Villages, FL, USA