This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact stated that the instrument cluster then failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The contact is requesting reimbursement for repairs and a recall for this vehicle.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that the instrument panel failed. The failure was intermittent. The vehicle was taken to the dealer where the instrument cluster was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
- Grafton, WI, USA
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- Cheraw, SC, USA