The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

- Taylor, MI, USA

The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.

- Cincinnati, OH, USA

The contact owns a 2016 Ford Fusion. While making a left turn down a hill, the steering failed and a loud abnormal noise was heard. Also, when braking, the vehicle would slowly decelerate and remain at 0.8 RPM. Furthermore, the ABS and traction control warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 75,104.

- Indio, CA, USA