This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at 5 MPH through a school parking lot, the brake pedal as depressed; however, the vehicle failed to respond as needed. The contact stated that a school student was almost struck. The contact's wife swerved to avoid striking the student. The vehicle was towed to an independent mechanic to be diagnosed. The contact was notified of a failure with the rear brake lines. The rear brake lines were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,200.
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the brake pedal was depressed and went to the floorboard. The low brake fluid level warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front brake hoses had ruptured. The vehicle had been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under warranty or recall. The failure mileage was approximately 93,530. The contact stated on September 15, 2023 the left front brake hose failed and luckily it happened at a low rate of speed.
The contact owns a 2016 Ford Fusion. The contact stated while driving 5 MPH and pulling pulled out of a driveway, the vehicle was hesitating. The contact continued driving and noticed that the brake pedal had to be depressed to the floorboard to stop the vehicle. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that brake fluid was leaking from the front brake flexible hoses. The vehicle was repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 5 MPH in a parking lot, the brake pedal was depressed but failed to respond and went onto the floorboard. There was no warning light illuminated. The contact stated that the brake pedal failed to respond after several attempts. The contact engaged the electronic parking brake and the vehicle stopped. The vehicle was towed to an independent mechanic, where it was diagnosed that the front brake flexible hose needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N02. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was approximately 152,000.
The contact owns a 2016 Ford Fusion. The contact stated the vehicle was towed to an independent mechanic due to brake failure. The vehicle was diagnosed, and the contact was informed that the front driver-??s side rubber brake hose was torn, causing brake fluid to leak. The contact stated that all brake hoses were replaced, and the vehicle was repaired. The manufacturer was not contacted. The failure mileage was 163,619.
A D V E R T I S E M E N T S
- Edison, NJ, USA