My car was purchased may of 2017. August 13, 2018 I got ready to park my car, as I put my car in park the car was still moving forward as it was in drive. Confused I looked down at the handle and it was literally in park position, but as I looked at the dashboard it stated it was in drive. I could not get the handle to position back in any other position except for park. And at this point the car would not turn on at all. I contacted aaa they informed there was a recall on all 2013-16 model year Ford Fusion to replace shifter cable bushings. He took the middle console apart and showed me a pink strip and explained this is where the shifter cable disconnected from the transmission. He said the recall was recent and to contact my local Ford dealership where they are to replace it at no charge. I towed my car to my local Ford dealership after explaining in detail what happened to my car. They ran my VIN and told me to bring it in as it qualified for the repair. My car is indeed a 2016 Ford Fusion not even a year old and the bushing disconnected from my transmission. Everything was fine, until a technician called and at first informed me they were back up and had about 15 recalls before me. He said he had to replace the whole shifter bushing and it was going to be over a week. After I told him fine I will wait.. he then changes his story and says my car is not qualified to be repaired under the recall and that I was "misinformed" by their representative. I do not understand this. How is my car being the same make and model of the recall, and having the same issues as the recall not considered qualified all of a sudden because your too backed up? my children was in the car when this happened. I put my car in park and it kept rolling, if I had not thought quickly my car would have ran into the wall in park.

- Santa Clarita, CA, USA

It will not shift in to gear

- Woodriver, IL, USA

This vehicle is at 48800 miles and I started to receive the following warnings/errors on my dashboard when the problems began: "hill hold assist not available", "service advancetrack", ABS fault and airbag failure sign lights remain while I was driving the car. After these warnings I lost power steering assist and pulled over and restarted the car. However the warning signs did not clear and I lost ABS, traction control and airbags. I have contacted with a Ford dealer to diagnose the problem. Error codes they got from the car were C0031 and U0401. The first one is related to a short wire in the ABS wheel speed sensor at the driver side front wheel and this part was replaced at the dealer. However, after replacement all the mentioned warnings/errors remain and U0401 code remained. Dealer does not know whether these are just from communication error from the computer or these parts are actually defective. I am not able to use the car right now. In any case, all of the affected systems are not related with drivers driving habits, storage conditions and other things related to the usage of the car and seems like a manufacturing problem, even if it is a communication error or wiring problem. And the affected components are vital so if there is a production error, this should be resolved as soon as possible.

- Morgantown, WV, USA

Vehicle jerks when reversing

- Irving, TX, USA

Car sold at 30917 miles as certified. Engine light on at 41357 with codes for emission system and engine lights. Codes P0420 due to defective catalytic converter, engine misfire, vacuum leak, or engine oil leakage into exhaust. Very high gas consumption. Driving vehicle in normal acceleration on highway.

- Mcdonough, GA, USA

Madison, wi, West beltline hwy, headed West bound in middle lane, Jan 21, 2017, 11:00am: At 60 mph on 6 lane hwy car suddenly slowed to a crawl. A wrench icon appeared on the driver's dash panel with statement "check owner manual". as car slowed to a crawl (but did not shut off) was able to maneuver in traffic safely to the breakdown lane w/O control of car other than steering (auto steering continued to function). I pressed the accelerator but no response. This was repeat of a similar incident on Jan 11. Turn off car, waited 1 minute and did a re-start (much like my desk top pc. Immediately drove to middleton (wi) Ford dealer who had worked on car previous week (Jan 13-17) for same failure (a bent wire found). During the Jan 13-17 period the dealer in a road test experienced the same failure. Left car with dealer for a 8 days while out of town. Dealer could not repeat failure. Apparently discussed with Ford hq. Was told the file would be kept open and the bring it in again if it failed. My wife now calls car the "death trap" and refuses to ride in it!

- Verona, WI, USA