This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Fusion. While reversing out of the driveway, the steering wheel seized and the power steering assist fault, service requested warning indicator illuminated. The contact had the vehicle towed to (rub Ford Inc, 219 Liberty St, gardner, il 60424, (818)-237-2901) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an investigation would be performed. The failure mileage was 37,810.
- Channahon, IL, USA
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- Channahon, IL, USA