This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle vibrated abnormally and lost motive power. The vehicle was taken to an independent mechanic, who replaced the ignition coils and spark plugs however, the failure persisted. The vehicle was then taken to the dealer, where it was determined that cylinder #2 had low compression, there was scoring on the piston wall, the piston ring was damaged, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.
The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle shuddered and there was white smoke coming from the exhaust pipes. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak into the engine and that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local independent mechanic where it was diagnosed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
No warning lights prior to the problem. The car was diagnosed by a Ford dealership. The engine needs to be replaced due to coolant getting in the cylinder. There is a tsb about this issue. It is a known problem for this car. Now Ford is offering no assistance in fixing the problem.
Prior to leaving for a weekend trip, we filled our 2015 Ford Fusion with engine coolant, as it was low. After returning from the trip, we started the care and noticed some white smoke coming from the tail pipe. While traveling around 20mph, the check engine light on the dash began to flash, and the car began to shake violently. We pulled over, and identified that the engine coolant was empty. We stopped at a gas station to fill it up. Upon returning home, we scheduled an appointment with our independent mechanic, to check for a coolant leak. He was able to recreate the white smoke, after noticing that the engine coolant was empty again. He filled it back up, and 24 hours later, the coolant was empty, despite the car not being driven. He advised that there is a possible leak, and he would pressure test it. After testing it, he confirmed that there is no leak in the coolant lines, however, there is a suspected leak within the engine.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle misfired, and the check engine warning light illuminated. In addition, the engine seized. The contact restarted the vehicle, and the vehicle was driven to the dealer. The contact stated that while driving to the dealer, the vehicle was idling roughly and shaking. The vehicle was diagnosed with engine failure due to coolant intrusion in cylinder #3 and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 95,380.
Spent savings on my kid-??s car. Now Needs New Engine I bought my kid a 2015 For Fusion from my best friend. It was under 100k miles. I purchased it in December. She had checked out, regular oil changes. She never had issues aside from the brake light. I paid $8000. With tax, tag, title and insurance start, it was over $9000 We take it in January took to my mechanic whom I have been using almost 20 years, very reliable and honest, for oil change and to fix the wiring of the brake light. That cost a few hundred. March the AC went out. That was about $1400. Then took in for next oil change and had to get rear brakes done, which was prepared for that one, it was time. That was a few hundred. Then the car starts shaking, take it back, they replace a coil pk and some other stuff. That was almost $300. I am almost $13000 in, it has taken my emergency savings. Breaks down again, told no compression in cylinder three. After he takes it a part, the piston is burnt up and has caused damage to the cylinder. It needs a new engine. I have to order the engine, which is $2700 to $3100 and my mechanic is gonna do it for $1800, which includes the additional parts like timing belt. I talked to ford as everyone I talk to say it is super rare to have to replace the engine under 100k miles. My mechanic said he read up on this car and the 1.5/6 turbo engines have a tendency to burn up. I think Ford should be responsible for this obvious defect. Not sure how to go about it. Ford told me that I have to have it looked at by the Ford dealership. The dealership said they could run a diagnostics & see if Ford will do anything but I have to bring them the car put back together. It took my mechanic 6 hours to break it down. He said he would have to charge me if he had to put back together. I dont know what to do. My Reddit Post has tons of similar comments: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I noticed the coolant level keeps getting low. There was a large amount of white smoke coming from the exhaust. It sounds like water in the dash. Now the car is barely drivable. No warning lights have come on.
1. The Ford dealership in Glendale, CA refused to do the brake pedal recall, but it shows as complete. The car was bought at this dealership and never had work done to the brake pedal. (NHTSA CAMPAIGN ID: 23V162000). 2. The car burns oil way quicker than it indicates. This has happened twice to me now where I had to replace the entire engine because I completely ran out of oil before I was due for a change. I check my oil religiously after that because there are no signs of leakage. I checked my oil [XXX] after having my oil changed on [XXX] and its bone dry I have only driven under 3000 miles. I still have over 2000 miles until im suppose to change my oil and its only been 2 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The contact initially drove the vehicle home and was later able to drive the vehicle to a local dealer. The contact was informed by the dealer that there was a crack in the engine cylinder short block and that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle had been repaired. The failure mileage was approximately 35,000.
I brought a 2015 Ford Fusion and the airbags was missing as well as unrepairable overheating issues in the engine. I replaced the whole cooling system and the reason for overheating still can-??t be determined. I brought the car for $5000 and had $3000 of work done and it is still not drivable. The dealer refused to fix it or give a refund. I still have not been able to drive the car.
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was diagnosed by an independent mechanic. The contact was notified of a misfire in cylinder #3. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,000.
My vehicle began having low coolant, smoking from tail pipe, running erratically, and numerous codes including ( P-300 codes). My only transportation and before I made it home the engine turned off completely and did not crank or turn over at all.. I felt the engine was about to catch on fire and so I got out and called family member for a tow and ride home. My car has been sitting in the driveway for at least 2 months. Im a veteran, and making it to doctors appointments is a big issue.
My 2015 Ford Fusion 1.5L Ecoboost has exhibited behaviors that are reflected in TSB 22-2229 or the most updated version of this TSB. Ever since I purchased the vehicle in January 2023, I have had to refill the coolant reservoir more than 5 times, and have had blueish-white smoke billow from the exhaust. Just today, February 12, 2024, when leaving my house, upon acceleration, the same tinted smoke was expelled from my exhaust, leaving a cloud in two different spots in my neighborhood. And when I left work later this evening, I had to refill my coolant AGAIN because the reservoir was empty! If Ford knows this is an issue, why has no recall happened?
Coolant intrusion into cylinders of engine. Coolant leak into the cylinders can lead to corrosion, misfires, engine failure, and even potential car fires. Local ford mechanic confirmed thus was the issue and that he's personally seen SEVERAL others. No warning lights
The contact owns a 2015 Ford Fusion. The contact stated that while driving on a highway at unknown speeds, the vehicle lost motive power and stalled. The contact activated the hazard lights and veered to the side of the road. While the contact-??s wife was reversing, the vehicle began to drive roughly and stalled. Upon accelerating from a stop light, the vehicle stalled. The check engine warning light was illuminated. The contact's son inspected the vehicle and received codes for low fuel pressure. The vehicle was taken to an independent mechanic, who informed him that there was low fuel pressure and that the fuel pump and fuel sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 39,000.
The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the vehicle decelerated independently and started jerking. The contact stated that the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that several unknown repairs were performed on the vehicle regarding the failure; however, the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Previously, about 5-6 times the car experienced sputtering and then stalling shortly after a warm engine restart. After 2 tries, the car would continue running. No check engine. No codes stored. Final time (before a scheduled shop visit) it stalled on a busy 4-lane road at rush hour and would not restart. Wife managed to manuever into the middle turn lane. Would not restart. Car displayed (unhelpfully) to check the owners manual. Towed to Firestone who found bad spark plugs (in particular cylinder 3) showing coolant leakage. Firestone seemed to be aware of the systemic issues (said replacing plugs was not solving the root problem, but they don't do engine replacements. Estimated that the car might run correctly for maybe a year. Car stalled again 3 days later). Coolant level was low. My experience seems similar to many others (ie., 2013-19 engine coolant leak). Car at dealership.
A D V E R T I S E M E N T S
- Griffith, IN, USA