N OCT. 2019 I BOUGHT A 2015 FORD FUSION SE WITH 65K MILES ON IT. SINCE THEN I HAVE PUT 4K MILES ON IT. ON 3/17/20 MY CAR STARTED CUTTING OUT AND THE SERVICE ENGINE SOON LIGHT CAME ON. I DROVE IT 1/2 MILE TO THE NEAREST STORE AND CALLED MY FRIEND TO BRING HIS CAR CODE READER. IT WAS SHOWING A MISFIRE ON CYLINDER 2. WENT AND GOT A SPARK PLUG AND NEW COIL PACK AND PUT ON IT. THE CAR WAS RUNNING ROUGH AND WAS STILL SHOWING A MISFIRE ON CYLINDER 2. HAD THE CAR TOWED TO A REPAIR SHOP IN PRATTVILLE, AL. TO SEE WHY IT WAS STILL SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT THERE WAS A CRACK IN THE HEAD AROUND CYLINDER 2. I CALLED RIVERSIDE CHEVROLET IN WETUMPKA, AL BECAUSE THAT IS WHERE I BOUGHT THE CAR. THE CALLED COLLIER FORD IN WETUMPKA, AL BECAUSE OF THE LOW MILES ON IT TO SEE IF THEY COULD LOOK AT IT FOR ME AND POSSIBLE HELP ME OUT WITH THE COST. I HAD IT TOWED TO COLLIER FORD AND WAS TOLD THAT THE BLOCK IS CRACKED AND THAT THE SERVICE MANAGER AT COLLIER FORD AND THE GENERAL MANAGER AT RIVERSIDE CHEVROLET WAS IN CONTACT WITH FORD TO SEE IF THEY CAN GET THIS RESOLVED FOR ME. AS OF TODAY 3/25/20 I STILL DON'T HAVE AN ANSWER AS TO IF FORD IS GOING TO REPLACE MY MOTOR. I NOTICED AFTER DOING RESEARCH THAT THIS IS AN COMMON PROBLEM. I DON'T UNDERSTAND WHY THIS HASN'T BECOME A RECALL YET. FORD NEEDS TO STAND BEHIND THERE PRODUCT.
Car lost power and the dash lit up with all kinds of errors including the airbag light. Shut the car off and started it back up and power returned but the engine light stayed on. I dropped it off at the dealer and it is still there two weeks later. I was told by Ford that the accelerator pedal is bad and that the part is actually obsolete. They tell me the new pedal is being engineered and is currently being tested. How the hell does a 2015 Fusion already have an obsolete part?
I have owned the car a month and only been able to drive it for a week and half. In Ford's defense they have all been very polite, but this is ridiculous. I just want my new car back. I hate the dam Hyundai rental I have.
- bigpax,
Gainesville, VA, US
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A D V E R T I S E M E N T S
N OCT. 2019 I BOUGHT A 2015 FORD FUSION SE WITH 65K MILES ON IT. SINCE THEN I HAVE PUT 4K MILES ON IT. ON 3/17/20 MY CAR STARTED CUTTING OUT AND THE SERVICE ENGINE SOON LIGHT CAME ON. I DROVE IT 1/2 MILE TO THE NEAREST STORE AND CALLED MY FRIEND TO BRING HIS CAR CODE READER. IT WAS SHOWING A MISFIRE ON CYLINDER 2. WENT AND GOT A SPARK PLUG AND NEW COIL PACK AND PUT ON IT. THE CAR WAS RUNNING ROUGH AND WAS STILL SHOWING A MISFIRE ON CYLINDER 2. HAD THE CAR TOWED TO A REPAIR SHOP IN PRATTVILLE, AL. TO SEE WHY IT WAS STILL SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT THERE WAS A CRACK IN THE HEAD AROUND CYLINDER 2. I CALLED RIVERSIDE CHEVROLET IN WETUMPKA, AL BECAUSE THAT IS WHERE I BOUGHT THE CAR. THE CALLED COLLIER FORD IN WETUMPKA, AL BECAUSE OF THE LOW MILES ON IT TO SEE IF THEY COULD LOOK AT IT FOR ME AND POSSIBLE HELP ME OUT WITH THE COST. I HAD IT TOWED TO COLLIER FORD AND WAS TOLD THAT THE BLOCK IS CRACKED AND THAT THE SERVICE MANAGER AT COLLIER FORD AND THE GENERAL MANAGER AT RIVERSIDE CHEVROLET WAS IN CONTACT WITH FORD TO SEE IF THEY CAN GET THIS RESOLVED FOR ME. AS OF TODAY 3/25/20 I STILL DON'T HAVE AN ANSWER AS TO IF FORD IS GOING TO REPLACE MY MOTOR. I NOTICED AFTER DOING RESEARCH THAT THIS IS AN COMMON PROBLEM. I DON'T UNDERSTAND WHY THIS HASN'T BECOME A RECALL YET. FORD NEEDS TO STAND BEHIND THERE PRODUCT.
- Heather R., Prattville, AL, US