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5.2
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 47,000 miles
- Total Complaints:
- 5 complaints
Most Common Solutions:
- not sure (5 reports)
body / paint problem
Helpful websites
- No one has added a helpful site for this 2015 Fusion problem yet. Be the first!
A D V E R T I S E M E N T S
A couple of years after I purchased my 2015 Fusion new, I started noticing that the paint on the edges of the hood were bubbling. I immediately took it into the dealership that I purchased it from. The service manager asked me if it had been involved in an accident where the hood would have been required to be painted. It had not. The service manager said that the 5 year / unlimited mileage coverage that is standard on Fords did not cover this since it only covers perforation due to corrosion. Since the factory defect was on an aluminum hood, meaning that perforation due to corrosion would not occur, they did not feel that they had to repair it.
I called the Ford customer service number to find out if there was anyone that I could talk to about my concerns. The person I spoke to said that they were unable to help me since they could not verify the corrosion on the hood of my vehicle and instructed me to take it to a dealership.
I finally called a body shop that specialized in Ford products. The manager of the body shop said that this is a known problem and the only way to fix the problem is to replace the hood. Repainting it would not correct the issue since the problem would come back. However, Ford only offered hood replacements to 2016 and newer Fusions, not my 2015.
I never got it fixed and learned that this is a common issue among Ford products. I bought a 2018 Explorer after this and had the exact issue. This time, Ford covered it.
- Stephen S., Mt Vernon, US