This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 15, 2023 I got in my car, proceeded to drive off when I noticed that the airbag light was still illuminated on the instrument panel. I notified the dealership the next day and dropped my car off on May 17, 2023. On May 19 a diagnostics test was run and revealed that I had a faulty seat belt buckle. I declined service on the car. This was shocking to me since I took my car to them less than 4000 miles and less than a year ago for the airbag light staying on again in 2022. At that time it was revealed that it was the passenger seat position sensor & it was repaired. In 2020 my car was also a part of Recall 19S25 for the seat belt. In 2018 repairs were also done on my car due to the airbag light coming on as well. I'm driving the car but now don't know if it is safe to drive. When I picked up the car, the light was still on but about 4-5 days later the light went off by itself. The passenger seat has barely been used since I purchased the car in 2015. After the repairs were done in 2022, the seat/seat belt has not been used so I don't understand how it can be faulty. It seems to me that there's a defect somewhere and it should be investigated. I would appreciate if this is given serious consideration. When I spoke with Ford Motor Company, they told me to contact you to have you investigate the matter. I am working with the Customer Relations Rep with Ford of Franklin- [XXX] at [XXX] regarding this matter. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When my petite wife sits in the passenger seat the airbag remains off. She is 5'1, approximately 100lbs. The dealer stated the car was designed that way and did not want to look into the issue. We had the same problem with our 2010 Subaru legacy, though I never reported it. Is this correct" are the front passenger airbags for this car designed and tested not to go off for someone her size"
I rented a Ford Fusion in pittsburg for 10 days. It had electric seats that were very difficult to position to a comfortable position. I am 62 years old and have travelled extensively for the last 8 years, so I am used to rentals and air travel risks. From the 2nd day in the Fusion, I was feeling a pain in my right leg ( calf). When I returned home in nh 10 days later, I went to see my doctor who sent me for an ultrasound which found the incidence of the dvt. I am under treatment now and am ok, but am concerned that the ergonomics of some vehicles may be contributory to certain illness for humans. Wanted to report so the incidence of dvt to specific models with electrics seats could be tracked down and included in future safety recommendations. I searched the literature and internet and did not find any mention of an association of dvt with Fusion, but it conceivably could be related to any electric seat manufacturer.
A D V E R T I S E M E N T S
- Nashville, TN, USA