The contact owns a 2014 Ford Fusion. The contact stated that on various occasions while driving at approximately 30 MPH, the contact noticed a burning odor coming inside the cabin. The vehicle was towed to an independent mechanic where power steering fluid was added to the vehicle. The contact stated that while driving, the power steering became inoperable. The vehicle was steered to the side of the road. The vehicle was then towed to a dealer where it was diagnosed that the wiring harness burned causing the power steering to go out and a wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Saginaw, MI, USA

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 5 MPH and pulling out of a parking lot, an audible alarm in the vehicle activated. The contact stated that the vehicle then lost power steering functionality. The contact towed the vehicle to a certified mechanic who stated that the failure was related to high friction within the power steering. The bolts that held the module to the rack had severe rust. The contact was informed that the power steering needed to be repaired or replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under a service bulletin or a recall. The approximate failure mileage was 170,000.

- Duluth, MN, USA

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was being inspected, the contact learned that the vehicle was leaking power steering fluid. The contact took the vehicle to the dealer who confirmed the power steering fluid leak. Additionally, the gear shaft had failed to function correctly. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

- Charlotte, NC, USA