Purchased the 2014 Ford Fusion with 63,845 miles on it. Two weeks after purchase the power steering locked up while driving (turning the vehicle) and almost caused an accident. Took it back to the car dealership where it was purchased and it needs a new steering rack. Research into this showed that Ford Fusion in earlier year models had a recall for this very safety concern and reports of many others in the more recent years continuing to have this safety issue.

- Columbia, MO, USA

Our power steering no longer works a message on the dash says power steering assist fault service required. Consumer reports says there is a recall for Ford Fusion the same year under recall number 19S26. My car is not included in this recall however it is having the same issue this issue is taking place in cold-weather states due to corrosion via salt we live in nh.

- Atkinson, NH, USA

The contact owns a 2014 Ford Fusion. The contact stated that her VIN was not included in NHTSA campaign number: 19V632000 (steering) however, the vehicle experienced the same failure listed in the recall. The contact's father started the vehicle however, the steering wheel ceased and the power steering assist warning light illuminated. The vehicle was not repaired and remained at the contact's residence. The manufacturer was informed of the failure. The manufacturer stated that the VIN was not included in the recall and would not be repaired free of charge. The failure mileage was 40,000.

- Belmont, MI, USA

I was merging into the left lane to take a 30ft roundabout at 20-25 mph and mid circle the cars power steering cut off, pulling car to the outside median. Warning lights came on, loss of traction controls and something to do with hill parking.

- Blossvale, NY, USA

Lost my power steering, while I was parked at mcdonalds, hill assist light and advance trac lights are on. I can not drive it with no power steering.the car was in part, when I put it in reverse, both lights came on and no power steering put it back in part, turn the engine off, I tried thid three or four times, finally I had power steering agian, drove 16 miles to home and it happened again. So down it just sits there, I'm not going to drive it again until it's fixed. I can't afford to fix it if it's going to cost thousands of dollars, there should be a recall, too many people having the same thing go wrong.

- Harrisville, NY, USA

My power assist motor bolts broke when doing a 3 point turn causing the car loose its power steering. Researched Ford recalls for 2013-2015 Fusion and found there is a recall for this exact issue. Recall 15S14 which states the corrosion problem. My car is registered in ct and should be included but Ford say it does not apply to my VIN. The mechanics at Ford agree that this should be covered but they are unable to do anything without Ford permission. The cost is $2700. I am looking to get this covered under the recall but I am stuck. I hope someone will contact me.

- New London, CT, USA

From cold start, power steering failure. Steering wheel impossible to turn with engine running. Instrumentation warning light and message: "steering assist fault...service advance trac." Vehicle not drivable. 72,715 miles on vehicle.

- Libertyville, IL, USA

Transmission is slipping really bad. It stalls while driving and trying to accelerate. It also shifts out really rough. The electrical system stays on even when the car is off I've already replaced refurbished transmission and the wheel bearing. I feel very unsafe and don't allow my kids to ride in car for not knowing what could happen. Even while car is idling there a loud knock

- Thomasville, GA, USA

My car, a 2014 Ford Fusion SE, was parked in my driveway on 1/2/2021, everything was fine on 1/3/2021 I started the car and my power assist did not work and an error of "steering assist fault service required", "service advancetrac", "hill assist off" and my traction light came on stating it is off. This car has 74036 miles and has never had a problem. I called the Ford dealership and was told there are no recalls for this. The car was stationary with no reason for these problems.

- Howell, MI, USA

Start the vehicle a fault is displayed on dashboard steering assist fault. The steering wheel does not turn, can not drive the car.

- Baldwinsville, NY, USA

The contact owns a 2014 Ford Fusion. The contact stated while attempting to start the vehicle, the steering assist fault warning light was illuminated. The vehicle was not drivable. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V632000 (steering) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 73,000.

- Eagan, MN, USA

The contact owns a 2014 Ford Fusion. The contact stated the steering wheel was loose while driving the vehicle. The vehicle was previously repaired under an unknown recall at springfield Ford Lincoln (50 baltimore pike, springfield, pa 19064, (610) 544-0700) however, the failure occurred. The manufacturer stated that the recall repair was a one time free repair and there was no additional assistance provided. The vehicle was not repaired. The failure mileage was 38,522.

- Secane, PA, USA

The power steering keeps going out for no reason when I am driving in any kind of weather. It 1st happened when I went through a puddle on 2 occasions but happened again on a sunny day when I was on the highway

- Wilmington, MA, USA

"steering loss", "service advancetrac" and "hill start assist not avail" indicator on dash came on at around 94,000 miles while driving on the highway with no prior mechanical issues or indicators of mechanical failure. Luckily I was able to steer (very difficult/steering wheel stiff) off the roadway. Visual inspection of vehicle shows no damage to mechanical components. I believe electric power steering component or sensor is causing system to lock up and could have very well ended very badly for me and my family.

- Cypress, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at low speeds, the vehicle steering wheel made an abnormal sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the steering wheel was inspected and it was determined that the an electronic steering pump was defective and needed to be replaced. The technician turned the steering wheel and the power steering assist warning light illuminated. The vehicle was not repaired. The dealer lindquist Ford Inc (3950 middle rd, bettendorf, ia 52722) was contacted and informed the contact that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

- Eldridge, IA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while his wife was driving 30 mph, the steering wheel seized with the power steering assist warning light illuminated. The steering wheel became difficult to steer. The contact's wife drove the vehicle to an unknown dealer to be diagnosed. The mechanic determined that the steering gear pmi module was defective and needed to be replaced. The part was on back order. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V632000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure but, provided no assistance. The failure mileage was approximately 98,000.

- West Bend, WI, USA

I was driving on a city street and lost power steering rendering me unable to control my vehicle while I was turning. I was driving at 40 mph. Warning light flashed after my steering wheel became hard to turn. It was raining out which made the situation even more dangerous and I had my family in the vehicle. I believe the power steering module since it's electric was at cause. Luckily I was able to brake and pull into a less busier street.

- El Paso, TX, USA

Loose steering wheel

- Malden, MA, USA

As I was driving at approx. 50 mph on the highway, the elective power steering on the vehicle disabled. My steering wheel locked as steering assist and hill start assist lights started flashing. This could easily have caused a serious crash and was extremely dangerous. I already had a recall on the steering wheel bolts completed a few months ago.

- Far Rockaway, NY, USA

The notification appears as power steering assist fault service required, this happens during the drive, which poses a serious risk, I think this has to be dealt with. And Ford wants to charge customers 1800$ for this

- Haddon Township, NJ, USA