Took the car in for a forced recall it was the bushing on the transmission and now our transmission failed when it had showed no problems. The service department is claiming no fault.

- Garden Grove, CA, USA

Complete loss of steering and transmission slips/shifts hard.

- Cyclone, PA, USA

The flex plate on my vehicle was cracked. Which damaged the transmission pump. We heard what sounded like a box of rocks which quickly got louder and louder we took the car to the dealer the next day. We had no other warnings something was wrong no engine light or anything. Had this plate broken completely we likely would have crashed and our small children could have been hurt. We took it to our local Ford dealer who diagnosed the issue, but would want over $6000 to fix the issue, on top of the $225 we paid to get the issue diagnosed. So for the forseable future we have no safe vehicle.

- Spanish Fork, UT, USA

I bought Ford Fusion Hybrid 2014 from Marine County Ford [XXX] (@51,000+ miles) The car was inspected & in -??good condition-??. In 5 months, 6/2022 (@61,000+ miles) I noticed a barely distinguishable noise. My mechanic discovered a tiny leak in transmission. There were NO leaks under car. This -??tiny-?? leak took 2.0L of transmission fluid to fill, so the car was ALMOST OUT of transmission fluid. There was NO warning on the dashboard. Mechanic said the leak had to be 6-12 months old since the hole was small it had to take long time for all fluid to leak out. Same day while driving on FREEWAY, the vehicle suddenly started shaking and became almost uncontrollable, then Dashboard displayed -??stop immediately-??. I barely managed to steer it to the closest exit. It turned out the bearing (VERY small part) was completely destroyed & because of it the WHOLE unit needed to be replaced. It-??s a huge unit 1/3 size of the car. Both dealer and FORD said the car was out of warranties (warranty issued only for 8 years/100,000 miles) not applicable @61,000 miles. They also denied coverage with extended 90 days warranty, even tho mechanic stated the leak was old. Ford has this transmission issue listed in their TSB which means it-??s a KNOWN DEFECT to the dealer. The repair cost was 1/2 of car value. But Ford dealers do NOT disclose this. I did replace transmission in 8/2022, with my mechanic with the unit from used car with 54,000 miles on it, -??tested and certified by the -??SWEngines-??, a national parts dealer. BUT that unit ALSO broke, also after 5 months, due to SAME defect of same bearing. The unit had apps. 65,000 miles. But I was watching it. I had to pay twice, for both units. This model represents DANGER on the road due to faulty transmissions that can break any time, without warning. Leaks in them are not easily detectable and even concealed by the cover absorbing oil. Warranties issued INCORRECTLY for this defect. There are other 1500 cases on internet like this. Thank u INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

- Mountain View, CA, USA

The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving on the freeway at an undisclosed speed, the vehicle failed to go over the speed of 25 MPH. The contact stated that the check engine and an unknown yellow gear icon warning lights illuminated. The contact merged to the side of the road and restarted the vehicle after 10 minutes. The contact was able to drive the vehicle home but the continued not being able to drive over 25 MPH. The contact's wife also mentioned that the vehicle was restarted on multiple occasions. The contact's wife mentioned while starting up, there was a clanking noise coming from the engine. The contact received notification of NHTSA Campaign Number 18V471000: (Power Train). The vehicle was taken to an independent transmission mechanic where it was diagnosed with a coolant leak causing the engine to need to be replaced. A dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure, however, the contact was informed that the vehicle was not included in a recall. The failure mileage was approximately 103,010.

- Deltona, FL, USA

The contact's partner owns a 2014 Ford Fusion. The contact stated that while driving at slower speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that on one occasion while driving 70 MPH, the vehicle stalled while depressing the accelerator pedal to the floorboard. The contact stated that the transmission eventually re-engaged, and the contact drove the vehicle to the dealer. The dealer performed a diagnostic test and informed the contact that the transmission had failed. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was unknown.

- Oshkosh, WI, USA

The contact owns a 2014 Ford Fusion. The contact stated that when his friend placed the vehicle in the park position on an inclined parking lot, the vehicle rolled back 30 seconds after the driver exited the vehicle. The vehicle collided with another vehicle. A police report was not taken. The vehicle was not diagnosed or repaired. The contact believed the failure was associated with NHTSA Campaign Number:?22V413000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

- Lynnwood, WA, USA

recall 19V632000 does not show up as a valid recall for my specific vehicle; however, it is at a Ford dealership now. the issue is bolts corroded, the steering gear motor is detached from the gear housing - just as described in the recall. My bolts disinigrated, corroded, and broke away. Can you please issue the recall to my specific vehicle

- Mendon, OH, USA

The Car seems to always have a strange issue with power. I have taken it for all services and recall but nothing has every fixed that issue. From talking to other Ford fusion 2013-2014 owners the transmission is bad on these cars from the start. It would be bad to loose or have the transmission go out on any major road people could get hurt. I am now getting p0744, p0741. I believe it is related to other issue suck as car clutch assembly malfunction causing high rev because car pop into wrong gears while driving. This should be a ford issue and google search and you will find everyone who own a ford fusion having this problem.

- Bakersfield, CA, USA

My torque converter is going out in my 2014 FORD FUSION SE and it caused me to almost get t-boned twice and hit in the rear once. I pull out of the driveway and it cuts off and won't move. No engine light was on and that's a safety hazard. The dealer is telling me to continue to drive it and if it does it again take a video. The vehicle is getting looked at tomorrow as I will show the video I took too the dealership and they will actually take me seriously. I was told it was low on transmission fluid which is why I began driving it again and it happened two more times while getting it to the dealership. This could cause a hazard to others on the road and myself, it could cause injury or even death. I was so scared getting stuck in the middle of the road of oncoming traffic.

- Rosehill, NC, USA

The contact owns a 2014 Ford Fusion. The contact stated while pulling out of a parking space and driving, the vehicle jerked and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred while driving on another occasion. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.

- Brentwood, CA, USA

The cable to the transmission has messed up came off. There-??s a recall for the 2014 ford fusion for this problem but it-??s not showing one for our vin number and it is the exact problem the recall says

- Decatur, AL, USA

My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by Sun-??s Auto in Spring Texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls for this same car such as the brakes, door latches, and steering. Almost every aspect of this car is unsafe as manufactured.

- Houston, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The vehicle failed to function in fifth and sixth gear. There was an abnormal clicking and grinding sound while in fourth gear. There were no warning lights illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was taken to several independent mechanics, and the contact was informed the vehicle could not be serviced at their location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 146,000.

- Culpeper, VA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and while shifting in reverse, she heard a grinding sound at the hood of the vehicle. No warning lights were illuminated. The vehicle was towed to a Midas where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was then towed to Atlantic Transmission Specialist where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was previously repaired under the NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

- Camden, NJ, USA

Transmission problems

- Sandersville , GA, USA

Warning on dash instructed driver to immediately pull to the right. Pulling the car to the right to exit the freeway. The car struck a bridge barrier. The car would not move or restart. My daughter-in-law and my granddaughter were exposed to the interstate and put under extreme risk. The car has been at the Ford dealership for 11 months. It reportedly has a transmission issue. We had to pay out of pocket $8000 for the work on the.

- New Hope , AL, USA

Car was making a grinding noise, had it in the shop three times(independent service center), problem was never fixed. Car now needs a new transmission due to the bearing or shaft coming apart and now metal got into the trans. there is a TSB on that part so it must be a know problem. Car has 100,000 miles on it transmission and parts should last longer than that. Warning came on to pull over safely while Car was being driven and gas petal went all the way to the floor and car revered. Tried to put the car in park and it went into reverse, putting my daughter who was driving and everyone else on the road at risk. Problem confirmed by two ford dealerships.

- Melvin, MI, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the vehicle inadvertently shut off after the ignition switch was slightly touched. The contact stated that the "Transmission Not in Park" message was illuminated on the instrument panel. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not under recall for the failure. The vehicle was not repaired. The failure mileage was 147,829.

- Milton, FL, USA

The contact owns a 2014 Ford Fusion. The contact stated while driving out of a parking space, the steering wheel became stiff. The traction control, Hill Assist, and power steering warning lights illuminated. Additionally, the contact stated that the front driver-??s side tire was flat. The dealer was contact and made aware of the failure. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 138,896.

- Webster, NY, USA