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CarComplaints.com Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.

2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,477 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion brakes problems

brakes problem

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2014 Ford Fusion Owner Comments (Page 1 of 2)

problem #37

Aug 242020

Fusion

  • miles

A D V E R T I S E M E N T S

Appearlly Ford Motor Company knew about apim system malfunctioning that they extended the warrant starting from 2014 for 5 years and didn't notify to the customers so after your warranty is gone the apim system will no longer work and by law all manufacturing need to notify of any abnormal situation on your vehicle. Their understanding is that this does not fall under a safety recall, but without having the speakers or sound working you will not hear your seatbelt chime you will not hear your motor senses chime when crossing A-line, you will not hear your vehicles chime reversing nor will you see your camera. I have seen 1000ths of people having the same problem and Ford will not fix it because "their warranty has expired" they are requesting $1000 to fix it.hopefully this can be announced for another customers before their warranty expires and they don't have to pay 1000 dollars like myself

- Indianapolis, IN, USA

problem #36

Jul 112020

Fusion 4-cyl

  • 66,000 miles
When the engine gets to a warm temperature and then shut off and left for 10 or so minutes, when the engine is restarted, put it drive, within several seconds (15 seconds to 120 seconds) it will begin shuttering and die while driving. Restarting the engine after it quits (which takes about 2 seconds, longer than normal) will start and will again die when beginning to drive. I have been experiencing this issue for about 5-6 months on my Ford with +/- 66K miles. The issue is getting worse and much more frequent. No check engine light or diagnostic codes are present. I have experienced this issue multiple times when turning onto a busy road and it is becoming more and more of a safety concern. I do not experience this issue following a cold engine start.

- Voorheesville, NY, USA

problem #35

Jul 032020

Fusion 4-cyl

  • 120,000 miles
The notification appears as power steering assist fault service required, this happens during the drive, which poses a serious risk, I think this has to be dealt with. And Ford wants to charge customers 1800$ for this

- Haddon Township, NJ, USA

problem #34

Mar 042020

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

The steering gear bolts and inner steering gearbox on my 2014 Ford Fusion are visibly corroded. The corrosion on the steering your bolts cause the bolts to snap and health in caused the steering gearbox two separate. There should be no corrosion on the inside of the steering gearbox since the steering gearbox is supposed to be a sealed in it. I contacted Ford Motor Company on May 20, 2020 to ask them to add my vehicle to the recall list for the steering gearbox the Ford Motor Company representative who I was speaking with told me my car has been serviced for the recall in October 2018 however my car still have the original bolts to ask them to add my vehicle to the recall list for the steering gear bolt the Ford Motor Company representative who I was speaking with told me my car had been serviced for the recall in October 2018 however my car still has the original aluminum torque bit head bolts when the bolts snapped in March 2020, I was informed that the recall should have replace the bolts with hex head bolts. I took a lot of pictures and I have videos stored on my mobile phone showing the damages to my vehicles steering gearbox and the steering gear bolts. Ford Motor Company said that all they can do is note that the bolts have snapped but would not take further responsibility in the matter of issuing recall or repairing the current broken parts in my steering gear motor box unit. Please investigate these issues or add my car to the recall list so that the necessary repairs can be done without costing myself thousands of dollars for something that seems to me to be clearly a recall issue.

- Manchester, NH, USA

problem #33

Feb 112020

Fusion

  • 80,000 miles
Vehicle was stationary foot on brakes in reverse. My sister touched the back of the car with her hand I heard a loud beeeeeeep then never heard any sound again. Not even when the keys are left in the ignition or when I'm unbuckled. Not a single sound. Then 3 months later the brakes were stalling so I got new rotors and pads and they still stall/ shake. As if that wasn't enough now it just doesn't start: I've googled all these problems and I'm not the only one. Ford should not be allowed to keep selling the same broken cars.

- Viera, FL, USA

problem #32

Oct 012019

Fusion

  • 87,000 miles
Steering wheels looks while on drive and all track control lights light up making it hard to control the wheel. It also slows the car down.

- Los Angeles, CA, USA

problem #31

Aug 132019

Fusion

  • 22,100 miles

A D V E R T I S E M E N T S

'takata recall' I have a 2014 Ford Fusion.one day while driving service advance trac and power steering failure warning come on and my steering wheel tighten up almost causing me to crash I took my vehicle to the shop and they told me that this oroblem happento a lot of Ford vehicles and that it would cost me 2600 dollars to fix I was in total disbelief because I can't afford that when reaching out to Ford they weren't any help as well they stated that being that I was out of my warranty there's nothing they can do I'm unable to drive my car now get my kids to school or even go to work because of this issue

- Charleston, SC, USA

problem #30

Aug 162019

Fusion

  • 34,213 miles
The climate control system shuts off and stays off for long periods of time, meaning there is no functioning air conditioning in vehicle. It's been off for almost a week now for me. It's off when it's stationary or in motion. The problem isn't with the air conditioner itself as it'll sometime come on and remain on for a long duration. The volume knob also becomes inoperable. Some drivers of this vehicle weren't able to operate their windows as well when the climate system shut off so I believe it's faulty wiring somewhere. We already know why this is dangerous. We can die of heat exhaustion especially since I'm experiencing 100 degree weather right now. Secondly, when it rains, the interior fogs up making it nearly impossible to drive. The vehicle was taken to a Ford dealership for this very issue and the problem has not been fixed. Here is a video on youtube showing what this looks like. Https://www.youtube.com/watch?V=A-ofwvt74F4

- Philadelphia, PA, USA

problem #29

Jul 212019

Fusion

  • 73,000 miles
Steering assist fault light on. Power steering went out while driving on city street. Traction control and hill start fault light came. Service advance trac light came on as well.

- Maple Heights, OH, USA

problem #28

Oct 012014

Fusion

  • miles
I bought this car brand new.. it's been a nightmare from the first week... it has a oil leak.. the car jerks when your driving but yet they say it has to get use to my driving well September will be 5 years it should be use to my driving.. you can feel the car up and it say you have 300 miles to empty drive 2 miles and then it says 0 miles till empty.. the radio and the ac come on by their self..the car acted like it didn't want to crank, went and got it checked, said there is nothing wrong with starter or alternator needs to battery, ok got new battery and it still drags to start... this is the worse car I have ever owned.. now you can be driving and some message comes up transmission not in park, I don't understand I think this car was a lemon right off the car lot

- Hope Mills, NC, USA

problem #27

Jul 042019

Fusion

  • 30,000 miles

A D V E R T I S E M E N T S

Vehicle was in motion and overheating lights for coolant came in and dropped right back down. Warning message came right back on 5 minutes later. If the car moves for more then 1.5 hours straight it comes on. The warning light flickers up and down because of the temperature. The temperature gage in the car will go all the way to the top and drop back down real quick.

- Simpsonville, SC, USA

problem #26

May 012019

Fusion

  • 41,000 miles
My power steering went and my traction control and hill start assist have went on at the same time as the power steering it was parked in a parking lot got in stunned it on everything stopped working

- Fort Bragg, NC, USA

problem #25

Apr 272019

Fusion

  • 91,000 miles
While driving my 2014 Ford Fusion on the freeway two warnings popped up onto my screen saying, power assist steering failure and hill climb assist failure, which resulted in a failure of my power steering which left it very difficult for me to control the vehicle and avoid any injury to myself or others. After having to drive it to the Ford dealership in this condition, I am told that they cannot help me out since there is no direct recall under my VIN number to match this car although there are multiple steering recalls on top of the class action lawsuit opened for this exact claim I am having. I have been passed back and forth from their management to customer service with no care or sympathy whatsoever for something that could have resulted in death or injury of myself or anyone else on the road at the time. I have only had the car for a year and it is at 91,000 miles so it has surpassed its warranty on miles and I have no coverage for the repairs whatsoever.

- San Ramon, CA, USA

problem #24

Apr 122019

Fusion

  • 107,000 miles
Car was attempting to park when this happened: 2013-16 model year Ford Fusion and 2013-14 Ford escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park, ' with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. Contacted Ford dealership with VIN and was tols VIN # does not match recall even though recall was made in the fourth year of ownership July 2018 and recall matches my vehicle Ford Fusion 2014 year make and model unable to contact Ford 800 numbee due to weekend business hours please review assist and offer remedy. Recall number is #18S20 thanks.

- Phoenix, AZ, USA

problem #23

Mar 222019

Fusion

  • miles
Takata recall- steering wheel controls are not working, including turn signals and windshield wipers; bluetooth not functioning properly. Phone connects, but there is no connection when playing music from device

- Clinton, MD, USA

problem #22

Jan 172019

Fusion

  • 118,000 miles
My ABS, power steering, traction control, rear view assist, airbag light all went off at the same time. I live in Michigan, so there is salt on the road during the winter. It seems there is a Ford recall 15S14 that seems to address this but the dealership refused to fix stating that there is no recall for my Fusion. This is a safety issue as the loss of power steering is extremely dangerous in the winter. I am concerned for my safety. I am disturbed at Ford and the dealerships response to this safety issue.

- West Bloomfield, MI, USA

problem #21

Dec 202018

Fusion

  • miles
Well first off the traction no hill assist indicator came on out of nowhere and 2 days later my power steering having problems and thing it went out as soon as I made it home because that would of been a bad situation. And to think it's an easy fix when you getting charge an arm and a leg just not right at all this is an serious problem that should have a recall.

- Fort Worth, TX, USA

problem #20

Sep 032018

Fusion

  • 73,500 miles
Started car and noticed warning lights for ABS, airbag and stability control illuminated also noted system check warnings for service advance trac, check rear park air and hill start not available. As I drove car I noticed power steering was not working as it should, turning vehicle required more effort and steering was stiff. When coming to a stop I noted the brakes seemed to lock.

- West Covina, CA, USA

problem #19

Apr 252018

Fusion

  • 78,000 miles
Making a right turn, going 5-10 miles per hour and all of the sudden I get a "service advancetrac" message along with "hill assist check" "check rear parking sensor" and it appeared an ABS light and no air bags.

- Oneida, NY, USA

problem #18

Sep 232016

Fusion 4-cyl

  • 82,000 miles
I had leased a 2014 Ford Fusion back in 2014, had every intention in purchasing the vehicle, a couple weeks before my lease was to end I was experiencing electrical/defect issues in September 2016, all my locks, air/heat, windows would shut off as I was driving and it was slowly draining my battery. I made dozens and dozens of phone calls to Ford corporation/customer service asking for help, and informing them the vehicle was not safe to drive (mailed them evidence of my issues). Took it to the dealership at tom holzer Ford, after many attempts made to repair my vehicle they still could not repair my vehicle properly, I spent $400 to repair my vehicle and I was still left with the same issues listed above. When I arrived at the dealership for the third time they tried to change their story and claim I had a new problem to avoid paying to have my vehicle fixed and avoid using the "good will warranty". instead I was left draining my savings to repair my vehicle and miss work since my vehicle was unsafe to drive. I also noticed other customers who had a 2014 Ford Fusion had the same issues as I did, and instead of contacting National Highway Traffic Safety Administration, they went on carcomplaints.com. Please view my attached documents relating to the issues that I had with my 2014 Ford Fusion. If possible I would like a investigation made for a possible recall, and fines and penalties imposed if needed. Lastly, Ford had sold my 2014 Ford Fusion to another buyer, I had no idea if the buyer was disclosed of my issues that I had. On myvehiclehistory.com, it states that "no problems" were reported which is false, since I submitted all my evidence to Ford corporation and nothing was done.

- Livonia, MI, USA

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