CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. During weather changes, the electronic vent function failed to work each year. The dealer was not notified. An independent mechanic replaced the pig wiring, resistor, and blower motor four times, but the failure continued. The windshield failed to defrost, the vent controls failed to function for the heat, and the contact had a loss of visibility and electronic function to warm the vehicle. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 45,000.
The contact owned a 2013 Ford Fusion. While traveling highway speeds, the passenger noticed an abnormal burning odor. The contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. The vehicle lost power and the contact was able to see flames from the side mirror. The passenger was able to exit the vehicle. When the contact attempted to exit the vehicle, the door jammed. The contact had to apply excessive force in order to exit the vehicle. Upon leaving the vehicle, it became engulfed in flames. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. Prior to the failure, the contact received notification of NHTSA campaign numbers: 14V597000 (air bags, seat belts), 15V246000 (latches/locks/linkages), 16V875000 (seat belts), and 17V209000 (engine and engine cooling). Santa monica Ford Lincoln in santa monica, ca performed the repair. The manufacturer was not contacted. The failure mileage was approximately 68,000.
- Los Angeles, CA, USA
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- Aurora, IL, USA