CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
3.7
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,907 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact stated that the air conditioning unit was inoperable. While attempting to roll the windows down, the window failed to respond. The vehicle was taken to barkhouser motors Inc (3604 riverside dr, danville, va 24541) and the contact was informed there was no communication between the control modules. The vehicle was repaired however, the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 101,000.
Front driver side and passenger side windows will not work with one touch button. Turns out after three months of back and forth to the dealer, the molding on the driver side window was faulty allowing water to get in and short out electrical system.
The moon roof window opened with out any button being pressed. Storm rain was starting. There was a lot of auto traffic. I was driving, my wife was sitting next to me and there was a car coming out of a parking lot to the left of me and perpendicular to my car :what happened next simultaneously was: A. auto went into "collision avoidance mode"; windshield several red led warning lights began blinking, and alert noise from auto started, and steering wheel shuttered. The later two actions are not terribly clear to me B my wife started to shout for me to watchout. C I started to press on brakes. Thus avoiding a collision between my car and car to be moving across my path I was told that the car does not stop in any type of collision mode. It just slows down. I did not know whether this avoidance mode was present (at the slow speed I was going in. I did know that when the car was in cruise control and this mode was activated and that avoidance reactions were activated.. I am very concerned that this may happen again. With serious consequences occurring.
- Silver Spring , MD, USA
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- Danville, VA, USA