CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
9 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
61,814 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact stated while driving at 30 mph, the vehicle loss power steering functionality. The contact's son was able to steer the vehicle off the roadway. The contact called an independent mechanic and was advised that the vehicle was able to be carefully driven home. The contact called inskeep Ford (2651 w main St, greenfield, in 46140, (317) 462-1470) and was informed that the failure was with a steering column gear malfunction. The contact was quoted a repair cost of $2,421. The manufacturer was not contacted. The failure mileage was 49,594.
My 2013 Ford Fusion is experiencing power steering loss. I have experienced steering loss at start up, on the road driving, mid-turning, and when I hit a small bump or rocky surface. The messages that appear include 'power steering assist fault and service advancetrak'. I was told this was a common occurrence among Ford with electrical power steering and was quoted $2000 to replace the entire steering column. After sending my vehicle in to a Ford dealership 8+ times, I finally gave up and requested for a refund. Research shows that Ford recalled a number of vehicles including the same name and model as my 2013 Ford Fusion, however my VIN was not included in the recall. I think Ford manufacturer needs to expand their recall regions to include all those who are experiencing this same issue. My vehicle is too young and does not have more than 105,000 miles to be experiencing this type of issue.
- Bixby, OK, USA
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The contact owns a 2013 Ford Fusion. The contact stated while reversing from a parking spot, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer rochester Ford located at 4900 us-52, rochester, mn 55901, (507) 288-7564, to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle had been repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 13V232000 (steering) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 75,586.
Got in car to start and drive to work. Dashboard lit up with warnings on steering system failure, forward anticollision system failure and antiskid system failure. Vehicle has lost power steering and unable to drive.
On multiple occasions, driving at speeds over 60mph for more than 50 miles, causes a system alert that says steering assist fault and the power steering goes out. The first time I was able to pull over before the power steering went out. The next time, my boyfriend was driving and he had to veer onto the shoulder. Most recently, my grandmother drove my car to the airport and was unable to get the vehicle out of traffic turning into the airport as she was not strong enough to maneuver the car into the parking lot. I regularly keep up with all necessary maintenance and have brought the car to modica brothers as well as a local mechanic and they have both told me it is bolt corrosion as they assessed all other possibilities. Upon research, I found a recall for Ford Fusion manufactured in hermosillo in 2013 under recall #19S26. I contacted Ford about having my car added to the recall and was advised to reach out to NHTSA. As this is a big safety hazard, I wish to have this addressed immediately.
While I was driving at a slower speed around turns going uphill the power steering assist control light flashes on and then back off. It has done this at least 5 times
I had a recal done for my power steering in 2015 by a Ford dealership. I was told the repairs were honored for life. However, last Friday 09/04/20 I was driving making a left hand turn and my dashboard alerted me to know I had lost power steering and to contact my dealer. My vehicle was in motion and had I not stopped immediately I could have been in an accident and potentially lost my life. Once stopped the icon for power steering failure remained. I lost control of my vehicle and immediately slammed on my brakes to avoid getting T boned in a busy intersection. I had a family friend tow my car to my home. I called Ford corporate they stated they will not honor the recall repair. I asked for a supervisor to call. No supervisor has called. I can not drve my vehicle because without power steering it is all but impossible to safely steer and turn.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the vehicle pulled to the left while depressing the accelerator pedal. While releasing the accelerator pedal, the vehicle pulled to the right but much harder. The contact indicated that the failure was more noticeable while driving at slower speeds. The vehicle was taken to the an independent mechanic who was unable to determine the cause of the failure. The local dealer hagen Ford located at 3980 North euclid ave, bay city mi 48706 and the manufacturer were notified of the failure. The failure mileage was 109,000.
The contact owns a 2013 Ford Fusion. The contact stated that upon starting her vehicle, the power steering assist and the service advance track warning lights illuminated on the instrument panel. The contact also stated that her high beams and her turn signals no longer operated as designed. The contact called the manufacturer where she was informed that her vehicle was not included in NHTSA campaign number: 15V250000 (steering). The dealer had not been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Iissue 1) put the back seat down to get into trunk and it wont go back up due to the seat belts issue. Because I dont really use the back seat, I havent bothered to get it fixed and pay for it out of my pocket. 2) driving over 55 mph, car lost power steering. I see others have had same issues with these 2 components of the 2013 Fusion, yet no recall. This makes no sense to me.
Was driving down interstate and steering quit. Was going straight and managed to continue. Checked and found there were recalls but Ford dealer said it didn't cover my vehicle. Paid $1200 to repair and still have a hard clunk when I steer left or right. Currently driving and heard noise from fuel tank and determined a canister purge valve malfunction. Saw there may be a recall but also haven't found it for my car. Can you update me on possible recalls if any apply?
The contact owns a 2013 Ford Fusion. The contact stated that while driving 70 mph, the service power steering soon warning light was illuminated. The contact parked and restarted the vehicle with the service power steering now warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact called local eddie gilstrap motors Inc located at 207 S main St, salem, in 47167, (812) 883-3481, and informed the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was 108,200.
While driving the power steering went out on the vehicle. It is believed to be related to an electrical issue that shuts down all windows, ac/heat, blinkers, gauges and radio. Several modules, including the power steering module were replaced by our mechanic and it did not solve the issue. A Ford tech looked at the vehicle and could not find the issue either. We have not had power steering for approx 2 months. The other electrical issues occur daily.
2013 Ford Fusion, pulled in my driveway and when I went back to my car I had no power steering. I had it checked by flood Ford of narragansett and they said the steering gear needs to be replaced $2132 and I fixed it. The dealership said this was the same exact thing as what's being recalled. This problem is exactly what the current recall is for but they said my VIN # has not been recalled. When are they going to include the VIN#'s that are actually affected by this problem they are recalling. My car matches the exact information of the vehicles they are recalling.this is extremely frustrating but nothing is being done and I see a lot of people with the same problems.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering assist warning light illuminated. The contact stated that after starting the vehicle, the steering assist warning light illuminated and the steering became difficult to turn. The contact was quoted $1,877 to repair the vehicle. The vehicle was taken to robberson Ford (2100 ne 3rd St, bend, or 97701, (541)382-4521, to be repaired which was still pending. The approximate failure mileage was 105,000.
A D V E R T I S E M E N T S
- Fishers, IN, USA