CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
6 / 6
Injuries / Deaths:
8 / 0
Average Mileage:
39,217 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. While driving 50 mph, the "engine cooling over temperature" warning indicator illuminated. The contact pulled the vehicle over to the side of the road and waited approximately 45 minutes for the engine to cool. The contact restarted the vehicle and drove it home. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (air bags, seat belts) and 15V246000 (latches/locks/linkages). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available and parts distribution disconnect.
While trying to buckle in a child in the back seat while car was stationary, the center rear seat belt got stuck and couldn't be used. Lowered back seat to see what was the problem and seat got stuck in lowered position because seat belt was locked/stuck. Example of problem at https://www.youtube.com/watch?V=kt5oq9U0K6E.
There is a safety recall regarding the driver and front passenger seat belts. The seat belts may not properly restrain occupants during a crash. This has been on recall since November 2016 without any solution yet. This is a significant safety risk that should already have had a fix.
- Dearborn, MI, USA
Search CarComplaints.com for these popular complaint phrases...
I want to sell my car. The seatbelt recall does not have a fix date yet. I cannot sell my car to a dealer and get a market price until the seatbelt is fixed. The dealer is saying 3rd quarter. This seems like too long. Also not safe.
I was strapped in my seatbelt. There were times it gave too easily. But this time would not release at all. After attempting about a half hour to get it to release and it would not had to cut belt to get out. Dealership tells me no recall.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On December 5th 2016 at approximately 6:15, my vehicle was involved in a violent rear end accident. A 1980 steel pick up ran into the back of my stationary 2013 Ford Fusion. Causing major rear end damage and physical injury to the occupants of this stationary car. My mother was properly placed in her passenger seat's seat belt. However, her right arm was damaged due to improper suspension upon impact. As a result she no longer has use of her right hand due to nerve damage.
I received a recall for a defective seat belt assembly in my 2013 Ford Fusion weeks ago. Because this vehicle is used in a fleet capacity, I pulled it from service immediately. I talked to Ford and was told there is no remedy at this time. I then asked for a loaner vehicle until my vehicle was safe to drive and was told that Ford doesn't have a rental program for recalls. I don't know how this manufacture doesn't have a plan to rectify an inconvenience that their customers have to go through regarding a problem that wasn't the customers fault to begin with. I'm very unhappy Ford treats customers like this.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts) for the pretensioners. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/16/17
There is a recall for seatbelt, that seatbelts are unsafe for driver and passenger but the recalled parts are not available yet and dealer won't proviide loaner car.
*center seat belt sticks when left side rear seat is down and won't move back to up right position with out removing seat belt bolt under rear seat.*transmission leaking from left out put seal.*rear shocks leaking-notice lack of control rear of car rough roads.
Seat belt jammed multiple times while my grandson was buckled in. The dealership attempted to repair it and caused the seat to remain jammed in the down position. The seat no longer goes up leaving one working seat belt in the back seat. The vehicle was stationary.
A D V E R T I S E M E N T S
- Altamonte Springs, FL, USA