Long standing issue with Ford Fusion, and it's only gotten worse. Recently I've discovered a plug stuck in cylinder 4, a misfire, and my engine is losing coolant without any exterior & visible loss areas. It was 'repaired' from the recall when only a sensor was added and no actual repair was done to prevent complete engine failure. Cyl 4 has a misfire, coolant is needing to be refilled constantly, car is now overheating, and this is after I've done all the preventative maintenance in addition to Ford 'recall fix' 17S09 that fixed absolutely nothing. Any time that I drive it now, no matter what speed, any longer than 10 min, my 'low coolant' warning comes on from the engine burning coolant off. I've had to completely shut my entire car off, wait for engine to cool off, and have been left stranded a few times now. Very frustrating considering I've maintained this vehicle exceptionally since I've owned it.

- Oskaloosa, KS, USA

The contact owns a 2013 Ford Fusion. The contact stated while driving 30 mph, there was an abnormal knocking sound coming from the vehicle. The vehicle stalled with the low coolant level and check engine warning lights illuminated. The contact stated that the coolant reservoir was two-thirds full. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like the failure referenced in NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was contacted however no further assistance was provided. The failure mileage was 114,710.

- Ilion, NY, USA

Engine coolant leaking but no leak can be found. Have to put coolant in car every other day or any time I drive more than 30 miles.

- Warrensville Hts, OH, USA

While driving I smelled a faint whiff of gasoline, moments later the car began filling up with smoke that spilled in through the heater vents. There was also smoke that was coming from under the hood. My husband & I jumped out of the car to run to safety and I saw fire under the front end of the car. Once the fire fighters arrived and extinguished the fire we were told it looks like the engine had caught on fire.

- Milwaukee, WI, USA

Car violently shook when applying accelerator at low speeds. The car was shaking so violently that I had to stop driving and call for a tow truck. Only drove approx. 1/4 mile from where it was parked on a Suburban road. Car nearly undriveable. Spark plugs and wires had just been replaced by mechanic recommendation the day before. Engine misfiring.

- Timonium, MD, USA

Previously had engine replaced by local Ford dealer due to recall of coolant system causing overheat of the engine. Less than 2 years from time of replacement the engine failed for the exact same reason the original recall work was done. Am being told that this repair will not be covered under warranty of original work or recall.

- Eagle Mountain, UT, USA

My car has had an issue with losing coolant for the past several years. It has gone into safe mode while driving on the road several times and been flat bedded to the dealer several times. Please pull my service records for more information. After the dealership having neglected the issue and shrugging off recalls for several years, the coolant issue has causes irreparable damage to the engine.

- Bolivar, NY, USA

I noticed this issue a few different times and thought nothing major of it, but for whatever reason my transmission would continue to propel the vehicle forward regardless of the vehicle was in neutral and also noticed the vehicle would often times continue to accelerate and fail to engine brake after my foot had let off the accelerator. The latter of which I was more concerned about and was going to have a mechanic look at it next time I took the vehicle in to get serviced. However, before I was able to do that I was involved in a motor vehicle accident that totaled the vehicle. I was driving in a rural area and approached a set of train tracks. I went to slow down to cross the tracks via engine braking, but the vehicle continued to accelerate. I attempted to use the brakes to slow down before I reached the tracks, but the delayed response and the gravel on the roadway proved no avail at slowing the vehicle and I hit the tracks going much faster than I would have liked, around 40 miles per hour. The roughness of the tracks caused my front axle to snap, yanking me to the right off the roadway, through someone's yard and into some timber. What I thought was also concerning was the airbags failed to deploy at all during the accident.

- Nilwood, IL, USA

This past Sunday our son drove our Fusion less than 1.5 miles to church, parked it and went inside. Around 5 minutes later, someone saw smoke coming out of it. The engine compartment caught on fire. The car had not been driven before that since Thursday evening. The car had the recall work done over 2 years earlier when we purchased it for the coolant issue suspected of engine fires. The car had no other issues and had it's state inspection a little over a month ago. Our insurance company has decided not to conduct an investigation as to the cause. Is this something you would be interested in investigating?

- Lanse, PA, USA

With the check engine light coming on weekly, I had the local Ford garage look at my car while in for another recall. They informed me it was a cylinder 3 misfire and was losing antifreeze. They said the engine would need replaced. My car had under 50K miles at that time.

- Leechburg, PA, USA

Car had a coolant leak motor started to run hot, don't know if it's from a recall, got it repaired at the dealer where I got the car from, told them bout the defect/recall and was charged $819. Rear seat belt gets stuck when folding seat down causing it not to fold back up.

- Mastic, NY, USA

When I bought the car it drove good. After about 30 mins of driving it the low coolant light came on while sitting at a red light. We took it to the shop and they said it was the coolant sensor so we replaced it. After it was replaced the same situation happened and they said the cylinder head may be cracked. The car hasn't ran out of water.

- Waycross, GA, USA

The contact owns a 2013 for Fusion. The contact stated that while driving at approximately 10 mph, the vehicle was shaking while the engine coolant light and check engine warning light was illuminated. In addition, the vehicle temperature gauge changed from cool to hot and the vehicle stalled. The vehicle was towed to an independent mechanic where they informed the contact that it was an inaccurate temperature gauge reading. The vehicle was repaired however, the failure recurred three weeks later. The vehicle was towed to an independent mechanic where it was diagnosed that the engine and engine coolant needed to be replaced and that there was a recall for the failed parts on the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under NHTSA campaign number: 17V209000 (engine and engine cooing) and that the warranty had expired. The approximate failure mileage was 120,000.

- Decatur, GA, USA

Overheating and apparently the Ford dealership dont know what's really wrong because it has been in the shop about 5 or 6 times in the last two years. I've changed head gaskets, sparks plugs, coolant reservoir, and had a brand new head put on and the problem still remains. Now they are telling me I new a new block.

- Maurice, LA, USA

April 2019 while traveling on the highway check engine and dash lights flashed along with vehicle overheating message. Had to pull over on the shoulder and call for a tow to the purchasing dealership. Water pump was replaced and cooling system checked. August 2019 while traveling on a city street check engine and low coolant light message appeared. Took vehicle to purchasing dealership where they preformed an oil change and pulled codes P0303 and made an appointment for repair. Repair was never done due to no codes at time of appointment. February 2020 while traveling on a city street vehicle starts to shake and check engine light flashes. Drove vehicle to purchasing dealership and diagnosed with a cracked engine block and must replace engine at a cost of $6600 + tax. Extended warranty company declined coverage and purchasing dealership ignore request for resolution.

- Wernersville, PA, USA

I purchased my vehicle in December 2018. Ford completed the 17S09 recall in August 2018, which was related to coolant system issue causing the engine to overheat. The day after I purchased my car in December 2018, the car overheated and broke down. The Ford dealership where I purchased (hennessy Ford in atlanta, ga) towed it back and "repaired" the issue again. I've continued to receive error messages about the engine coolant for the duration of my time in the vehicle. Last week on 6/12/20 I drove my car half a mile and it broke down again because the engine overheated. I had it towed to a mechanic who confirmed that it was because of the coolant system issue under the Ford 17S09 recall. Because it's been 12 months since the repair, Ford is refusing to fix the car under the warranty of the recall repair performed in 2018. And now I am being told that it needs a completely new engine at the tune of $7,000.

- Kennesaw, GA, USA

The contact owns a 2013 Ford Fusion. The contact stated that while her son was driving at an unknown speed, the coolant warning light illuminated on the instrument panel. The vehicle was taken to duncan Ford Lincoln (125 us-460 bus, blacksburg, va 24060) where the mechanic discovered the coolant leak caused a blown head gasket. The contact was informed that the engine needed to be replaced. The contact associated the failure to NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The manufacturer was notified of the failure however, provided no assistance. The vehicle was not repaired. The failure mileage was approximately 161,000.

- Christiansburg, VA, USA

Coolant breach, leaking into #4 cylinder low mileage on car 22,657, engine needs to be replaced.

- Walnut Creek, CA, USA

Engine continuously uses coolant. It needs a new headgasket kit to fix the issue.it is continuing to get worse.

- Berne, IN, USA

The contact owns a 2013 Ford Fusion. While driving at 70 mph the indicator light indicated that the transmission was in park while the vehicle was in motion. The vehicle lost power and shut off. The dealer diagnosed that the problem was caused by a defective purge valve. The contact was able to pull over and use the emergency brake to stop the vehicle. The vehicle was able to restart and the contact drive to his residence. The vehicle was taken to the D & D motors, Inc. (13655 E wade hampton blvd, greer, SC 29651) and they performed a diagnostic test. They advised that there was no recall on the vehicle. The manufacturer confirmed no recalls and no further assistance was offered. The failure mileage was 105,000.

- Spartenburg, SC, USA