CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Typical Repair Cost:
$0
Average Mileage:
35,700 miles
Total Complaints:
1 complaints
Most Common Solutions:
disconnect and reconnect the main control module (1 reports)
The car started throwing up a "Check charging system" when turned on in the morning. I would Press OK and the battery warning signal would stay on. As I was driving, I may have some combination of: the airbag warning light come on - the external thermometer temperature gauge misregistering temperature - the radio/entertainment software shutting down. After the initial drive, the restart would reset everything and it would seem to run normal.
I had an initial "repair" of a computer chip and seat belt buckle to address the issues done by Ford Service for $431. The problem reappeared the next day, so I did documentation and took the car back to the same Ford Service for a proper repair. They reviewed the documentation and kept the car to test the code readouts further, and settled on the alternator overcharging on startup.
They replaced the alternator for $470. The next morning I started documenting the same issues all over again. The issue is seemingly corrupted computer software which they have no idea how to address, except to replace the "faulty part" at my expense for as long as I will put up with the process. That process is over. If I have a lemon, I want it replaced - if they have a computer issue, the fix is theirs to expense, not mine.
Update from May 24, 2017: Returned car to Ford when it refused to start. They held the car and gave me a loaner vehicle while they did a thorough trouble shoot. Eventually they ended up unplugging and reconnecting the motherboard, which has seemed to stabilize the issue. While they held the car for over a week, there was no charge for the loaner car or the repair. The car has been behaving properly for the last week since its return.
A D V E R T I S E M E N T S
click to see larger images
The car started throwing up a "Check charging system" when turned on in the morning. I would Press OK and the battery warning signal would stay on. As I was driving, I may have some combination of: the airbag warning light come on - the external thermometer temperature gauge misregistering temperature - the radio/entertainment software shutting down. After the initial drive, the restart would reset everything and it would seem to run normal.
I had an initial "repair" of a computer chip and seat belt buckle to address the issues done by Ford Service for $431. The problem reappeared the next day, so I did documentation and took the car back to the same Ford Service for a proper repair. They reviewed the documentation and kept the car to test the code readouts further, and settled on the alternator overcharging on startup.
They replaced the alternator for $470. The next morning I started documenting the same issues all over again. The issue is seemingly corrupted computer software which they have no idea how to address, except to replace the "faulty part" at my expense for as long as I will put up with the process. That process is over. If I have a lemon, I want it replaced - if they have a computer issue, the fix is theirs to expense, not mine.
Update from May 24, 2017: Returned car to Ford when it refused to start. They held the car and gave me a loaner vehicle while they did a thorough trouble shoot. Eventually they ended up unplugging and reconnecting the motherboard, which has seemed to stabilize the issue. While they held the car for over a week, there was no charge for the loaner car or the repair. The car has been behaving properly for the last week since its return.
- John S., Indianapolis, US