CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
77,221 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. After switching the transmission shifter into park, turning the engine off, and exiting the vehicle, the vehicle rolled down the driveway and into the street. The vehicle was towed to brighton Ford (8240 grand rive ave, brighton, mi) where it was diagnosed that the transmission shift cable bushing failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 18V471000 (power train). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 125,000. The VIN was unknown.
While operating vehicle, check engine lite(s) 2 come up, code #P0741, torque convertor clutch and P1744, torque convertor cultch solenoid. Gas mileage has critically decreased from average of 34 mpg to 22 mpg. Engine temperature gauge indicates engine is running cool, radiator fan randomly comes on while vehicle is stopped but running. 3 Ford dealers have run computer diagnostics. Transmission periodically downshifts, makes a clunking sound. After operating for a few hours on long drives and upon passing a vehicle, warning message comes up, "vehicle loss of power" due to overheating. Cannot pass! this transmission as shown in data from consumer's report annual frequency of repair, 2013-present, has a high frequency of repair, also consumer complaints. Com. Transmission is mechanically flawed. Please initiate an investigation and generate a recall of this vehicle. Repair is very expensive.
The shifter cable bushing failed, causing inaccurate gear selection, resulting in car rolling down my driveway, crossing the street and crashing into my neighbors tree. Damage included the rear bumper, the tree, no one was hurt but it could have been a lot worse. Ford has a recall for the same year, and model, but insist that my car is not in the list. This incident has cost to date almost a thousand dollars to fix. The loss of confidence regarding the safety of this vehicle cannot be monetized.
The contact owns a 2013 Ford Fusion. While the vehicle was in drive, the gear would independently shift into reverse. The contact had to apply the emergency brake in order to stop the vehicle from rolling out of the driveway. Gary yeoman's Ford Lincoln (1420 N tomoka farms rd, daytona beach, fl 32124, (386) 310-2342) was contacted. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was made aware of the failures and informed the contact that the VIN was not included in a recall. The failure mileage was 90,000.
I crashed my car into a light pole because the transmission cable broke while trying to turn around. I placed the car in reverse to complete a turn on S. boyle avenue in St. Louis but when I pressed the gas to go backward, the car went forward into the pole. The transmission stayed in drive when the cable broke and cause significant damage to my front fascia and grill. I am reporting this because Ford sent a recall notice and would not repair my car due to the damage resulting from a known defect. The recall notice said no accidents occurred from this recall and I had to correct the record. Ford's cable defect did cause my crash and vehicle damage. Ford has completed the cable recall but will not repair the resulting damage to my car.
Extremely abrupt shifting between 1st-2nd and 2nd-3rd. 2013 Ford Fusion titanium AWD. The shift is becoming so hard that I brace myself and place my neck against the headrest during the shift. The transmission shift's so hard it sounds like something is going to break. I've had the adaptive system reprogramed 3 times and the solenoids in 2nd and 3rd replaced already. The shift is abrupt and hard no matter how I try accelerating, also sport mode doesn't make a difference.
Periodically will delay when shifted into reverse, then will engage hard, causing loud sound, slams into gear. Happened several times from the parked position backing out of a parking space, shifting from park to reverse. Also happened several times when stopping forward motion and shifting into reverse, shifting drive to reverse also has condition while driving that transmission would not shift out of low gear automatically or manually, needed to pull over to the side of road, and shut engine off and restart, transmission shifted correctly after restarting engine owned vehicle from new, delay shifting into reverse condition occurred periodically after about two years of service. The no up shift condition has only occurred once to date on 3/1/19
The vehicle has an electrical glitch and when attempting to park the car it will show as park but will actually slip into neutral and roll forward or back if in a slight hill. Also an manufacturing error is causing the car to abruptly stop while on driving. The rpms will increase by itself and then suddenly fall to 0 and the car will not be able to move. All the electrical components will still be on I.e. radio, heat, lights but the car will not move. It's no warning as to when it will just suddenly stop so it's extremely unsafe if driving on a highway.
Complaints involving transmission slipping I brought it back a couple times and I think this problem should be looked into in motion this happens and every time we bring it back they say they can't find anything but when we get it back it works better then it starts doing it again please look into this thanks
I have a 2013 Ford Fusion. It has been displaying a jerking motion with pulling is out a park and into drive. When going to turn the corner it stalled out on me. I was able to get it stated back up but when driving its like it had no power and it was going slow.
The contact owns a 2013 Ford Fusion. While driving 20 mph, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.
My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’'s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’T get steering to unlock at all now! I am over an hour away from home, so whenever it decides to turn, I can head home. But after reading these reviews, do I dare" does Ford want us owners to die, or the innocent we may hit" either way I would sue because they cannot deny knowing there’'s a problem!
The contact owns a 2013 Ford Fusion. When the contact shifted the gear into reverse, the transmission remained in park. The contact had to shift into neutral, push the vehicle, hop iside, and place the gear into reverse. There were no warning indicators illuminated. The vehicle was towed to J.C. lewis Ford Lincoln statesboro (6922 veterans memorial pkwy, statesboro, ga 30458, (912) 341-6767) where it was diagnosed and repaired. The diagnosis information was unavailable. The manufacturer was made aware of the failure and did not assist. The failure mileage was 87,892.
The shift cable became disconnected from the transmission allowing the shift lever to move through the positions, but the vehicle would not move out of park. Fortunately, the vehicle was stuck in park and we could not pull it out of the driveway, but if this had happened when pulling in and it hadn't gone into park, it could have rolled down our driveway and hurt someone. This is the same issue described by Ford recall number 18S20, however my vehicle appears to not be included in the recall even though it is the same make model and year of the recalled vehicles and made at the same manufacturing facility in Mexico that is covered by the recall.
The contact owns a 2013 Ford Fusion. While driving and attempting to shift gears, the shifter failed. The contact stated that the instrument panel displayed (P), which meant the gear was in park. The vehicle began to roll forward and the contact had to apply the emergency brake to stop it from moving forward. An independent mechanic came to the contact's residence and unlocked the shifter. The vehicle was able to be driven again, but the failure recurred. The vehicle was taken to san tan Ford (1429 E motorplex loop, gilbert, AZ 85297, (480) 821-3200) where it was diagnosed that the shifting cable bushing needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA campaign number: 18V471000 (power train). The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000.
Arrived home placed my car on park and when I lifted my foot off the break the vehicle kept driving forward hitting a snow bank. Put my foot on break and turned off the vehicle. Tried to start the car but it says "transmission not on park" on dash. Car will not start. For safety I set parking break. Contacted for due to recall # 18S20 and was advised that according to my VIN # the recall does not apply to my vehicle. Exactly what the recall describes is what has happened to my vehicle. I have no other transportation. This is a very unsafe situation.
A D V E R T I S E M E N T S
- Lithia Springs, GA, USA