CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
77,221 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shifter linkage bushing failed, causing the car to become stuck in reverse. A short search revealed that there is already a recall out for this very thing, except my VIN "doesn't have this issue"
Gear shift cable disconnected, causing inability to move car. No power to accelerator regardless of gear position (could not go forward or reverse). Vehicle was parked in driveway, and had just completed a 30 minute drive.
When driving this vehicle and you go to make a stop with the vehicle at like 20 miles to 15 miles per hour the braking system go to breaks really hard or jerk. Make it hard for you to stop. And feel like you about to fly through the window. Making the traction control and hill assist light indicate, and the light will go back out on the vehicle as if not happened once the car is in motion. At 5 to 10 miles per hour. This will happen very often while driving.
Transmission slips when accelerating. Was intermittent and now the car is not operating. Dealer said it was normal wear and requires a complete transmission replacement. The car has 122,000 miles mostly highway. The repair code I received was for damage to 3rd gear.
Shifter cable came off at transmission linkage. (cable bushing broke). Was parking and when shifted into park gear shift felt like it moved freely. Turned off car took foot off brake and car rolled. Applied brake and tried to start car. Car would not start. Gear shift was in park position and would not move. Dash indicator showed car was in drive. Applied parking brake. After asking mechanic about issue I looked at shifter cable at linkage and it was detached. Bushing was gone.
Vehicle shift was moved to park, but transmission stayed in reverse and rolled almost hitting another vehicle. There is supposed to be a recall for this, 19V362, but my vehicle's VIN number is not listed?? Ford will not replace or fix until my VIN is listed. The car is not driveable and is unsafe!
My Ford Fusion shifter cable is broke there is a recall on this issue however the Ford dealership is telling me there is no open recall on my specific car im so confused this is not a coincidence please help!!!!
5 out of 10 times when car is put into gear the transmission bucks hard. 3 out of 10 times transmission shifts exceedingly hard to the point it shutters the car. This has been looked at by 2 dealerships and was told "it's normal" I have owned car since 33K, car now has 160K, still bucks at least once week and shifts hard at least once a week.
Shifted gear to park, on the dashboard it was stuck in neutral yet the gear was in park. Could not move the shift handle, it was locked in place. Towed car to dealership. They reported the brushings needed to be replaced. This issue is similar to a recall placed on other Ford Fusion with the same year and model. The recall # is 19S16. Ford corporation said the recall did not apply to my vehicle even though it is the exact same issue they initiated a recall for the other Ford Fusion from two specific plants.
We have had several electrical issues that occur daily with the vehicle. These issues include all windows, ac/heat, gauges, blinkers and locks continuously turning on and off while driving. When this occurs it also stops our ability to shift the vehicle into or out of park. Our mechanic had the vehicle for approx two months replacing several modules, alternator and battery with no impact on the issues. A Ford tech looked at the vehicle and also could not find the problem. This is a daily occurrence.
The contact owns a 2013 Ford Fusion. The contact stated that while stopped, the contact attempted to shift the gear shifter however, the gear shifter ceased. The contact stated that the vehicle was still able to roll backwards. The contact stated no warning light was illuminated. After waiting for 45 minutes, an independent mechanic was contacted and the independent mechanic turned the vehicle off. Clinton family Ford of rock hill, Inc located at 1884 canterbury glen ln, rock hill, SC 29730, (803) 366-3181, was contacted and made aware of the failure. The vehicle was not yet diagnosed nor repaired. The contact referenced NHTSA campaign number: 19V362000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The door is not latching shut it pops open when it feels like it. Driving down the street in the door popped open and it wouldn't shut also seems like the transmission won't stay in park at times it jumps when I'm driving it takes a while for it to go into gear I had it in park one day and the car was still moving
I was moving my car into park as I was pulling into my parking spot and the car went into park with the floor shift and on the dashboard but the car was still in reverse. The floor shirt was stuck and the car was rolling backwards so I put the parking break on. When looking under the hood I noticed the bushing that attaches the shifter cable to the transmission was detached from the transmission. The bushing appears to have been degraded to the point where it could not reattach so I left the parking break on and will need to tow the car. I looked it up and based on my car's manufactured plant, timing, and model there was a recall for this but when I search my VIN it is not coming up so I am wondering if this was missed.
The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was at stand still at a parking lot, when her boyfriend was unable to shift the gear shifter out of park. The vehicle was not drivable. The VIN was included in NHTSA campaign number: 18V471000 (power train). A dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of failure. The failure mileage was 130,660.
The contact owns a 2013 Ford Fusion. While driving at 70 mph the indicator light indicated that the transmission was in park while the vehicle was in motion. The vehicle lost power and shut off. The dealer diagnosed that the problem was caused by a defective purge valve. The contact was able to pull over and use the emergency brake to stop the vehicle. The vehicle was able to restart and the contact drive to his residence. The vehicle was taken to the D & D motors, Inc. (13655 E wade hampton blvd, greer, SC 29651) and they performed a diagnostic test. They advised that there was no recall on the vehicle. The manufacturer confirmed no recalls and no further assistance was offered. The failure mileage was 105,000.
The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park the vehicle, the contact shifted the vehicle into reverse however, the vehicle failed to respond. The vehicle was shifted into neutral and the vehicle started to reverse. There was no warning light illuminated. The vehicle was taken to stamford Lincoln (212 magee ave, stamford, ct 06902), however, the mechanic was unable to duplicate the failure. The vehicle was then taken to rye Ford (1151 boston post rd, rye, NY 10580), where the mechanic was also unable to duplicate the failure. The vehicle was taken back to stamford Lincoln and the contact was informed that the transmission needed to be replaced. An independent mechanic was contacted and the vehicle was towed to be repaired. The contact was also informed that the planetary gear needed to be replaced. The contact referenced the failure to NHTSA campaign number: 19V362000 (power train). The repair was still pending. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving with the gear shift lever in the drive position, the gear shift indicator started to shift between gears. The contact pulled over and the transmission ceased in gear. The contact was unable to drive the vehicle. The vehicle was towed to the residence and then to kings Ford located at (9555 kings auto mall rd, cincinnati, oh 45249 (855) 850-6175) where the vehicle was repaired under NHTSA campaign number: 19V362000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
A D V E R T I S E M E N T S
- Sapulpa, OK, USA