CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
4.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,750 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while coming to a complete stop, the brakes made an abnormal sound. The traction control system warning light was illuminated. Additionally, the contact stated while driving over a bump, a message indicating that Traction Control Unavailable was displayed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. While pulling out of a parking space in reverse, a rattling noise emerged from the front of the vehicle. In addition, the "hill assist" and "traction failed" messages displayed. The contact also stated that the steering ability seized. The vehicle was towed to all american Ford in point pleasant, New Jersey where it was diagnosed that the steering rack failed. The contact also stated that the vehicle was previously repaired per an unknown recall regarding the steering rack assembly in June of 2015. The vehicle was not repaired again. The manufacturer was notified of the failure and filed case number: Cas14489150. The approximate failure mileage was 75,000.
The contact owns a 2013 Ford Fusion. While driving 40 mph, the electronic power steering assist failed. The contact stated that the advance traction and power assist warning indicators illuminated after the failure occurred. The contact notified the dealer, but the vehicle was not diagnosed or repaired. The failure mileage was 21,000.
TL - the contact owns a 2013 Ford Fusion. The contact stated that while driving 10 mph, the traction control warning light illuminated and the vehicle entered limp mode. The contact stated that the vehicle failed to accelerate. The vehicle was towed to a dealer where it was scheduled for a diagnostic. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000 and the current mileage was 26,000.
- Lake Ariel , PA, USA
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- Columbus, GA, USA