I was hit from behind while stopped ready to turn in to my drive way pickup hit me about 40 mile per hr.push me across the street into some medal pipes why did the air bag did not go off"???"I was on a state highway

- Moorpark, CA, USA

Passenger and driver side door latches broke within a couple weeks of each other. The car was parked both times and when exiting the car and trying to close the doors, they do not latch shut and only remain open.

- Louisville, KY, USA

The front passenger door latch is non functional. A substantial number of 2013 Ford Fusion vehicles have been recalled for this issue. A Ford dealership will not repair the non functioning door latch, they claim my vehicle is not affected by the recall. I am now left with a non operational vehicle due to the doors inability to be secured properly.

- Lake Point, UT, USA

Was driving in town (less than 45 mph) when I turned a corner my back door came open on its own. Thankfully, my 5yr old was buckled in tight his booster because he was sitting right there. There was no ajar lights or sounds that the door may have been open while I was driving. The last time the door was closed, it latched securely and was not an issue. The door now will not latch at all, it will close but the latch will not hold it closed. There was a recall repair already done on this vehicle for the very same problem (recall # 15S16) in 2016. So this would be a reoccurring failure after the recall repair was completed. Ford will not take responsibility for the 2nd repair of the very same failure as the original recall, since it was 3 yrs after the first repair.

- Fremont, NE, USA

Recall # 15S16 on my 2013 Ford Fusion titanium VIN # [xxx] for door safety latch replacement. Ford marked this "important safety recall June 2016" on Jan 13, 2018 I took my above mentioned vehicle to gibbons Ford 704 martin F. gibbons blvd, dickson city pa 18519 service advisor was 128 [xxx]. my mileage was 52616 upon drop off. Upon pick up I was informed tech verified recalls and tech verified proper operation as per recall 15S14. H door latch replacement all open recalls be. On approximately 07/19/19 while enroute to work my front passenger side door flung open with great force that startled me. I pulled to the side of the road and tried to secure the door but the door bounced back open. Once again I tried to secure the door and it failed to secure. The vehicle door was secured using rope that was tied around the door frame from the front passenger door to the frame of the back passenger door. Skip ahead to 08/06/19 the earliest day coccia Ford 577 E. main St wilkes-barre pa 18702 could look at the vehicle to determine the problem. Mileage dropped off at 66098. Skip ahead 08/07/19 service manager frank dominick states on my paperwork that rf door latch needs to be replaced. Frank [xxx] also states that vehicle does not comply with the door latch recall. He then states no tsb's or ssm's found for this concern. The part that was put on my vehicle by coccia was be8Z 5421812B description latch $158.55 I was then charged for labor $104.95 the line total was $263.50. I had no other choice other than to pay this very steep bill. I paid and obtained the defected part. I the customer tried to plea my case several times to coccia Ford and Ford service. I asked several times upon multiple calls to speak with a supervisor. Ford service failed to connect me to a supervisor each and every call. I am asking to be fully compensated for the safety recall defect. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Trucksville, PA, USA

Passenger side door will not latch properly. Door will not close at all.

- Fayetteville, NC, USA

Last year, our back passenger door would not latch shut. We did a simple search and found that there was a recall on some 2013 Ford Fusion for this very issue. When we took it in to the Ford dealer, they said our specific VIN number was not under recall but that it was a "broken pawl spring tab" which resides inside the car door, that was the issue. We paid for the repair. Last week, the very same thing happened to the front passenger door (different door). Both times it happened as we were getting into the car while it was still parked. I contacted Ford and they said there was nothing they could do since our specific VIN number was not under recall. This is very concerning to us because it is obviously due to the defective part and not normal wear and tear. We are also concerned that, according to Ford, even if the door does shut, it could come open again without warning. If we are driving down the interstate with our kids in the car and the door comes open without warning due to a defective part, who knows what could happen. Since this has already happened to 2 out of our 4 doors, we can only assume it will happen to the other 2 doors. Thank you for your consideration. Consumer stated front passenger and right rear door latches has been replaced.

- Grimes, IA, USA

Passenger door latch let go during on ramp cornering resulting in passenger door to fly open unexpectedly. This latch was replaced by Ford during a previous recall a year ago.

- Boylston, MA, USA

Yesterday on July 2nd, 2019 I picked my friend up from the airport. As we were driving home the door literally unlatched on the passenger side. The door wouldn't close. It was like a malfunction. I checked to be sure that nothing was in the way to prevent it from closing and there wasn't. I contacted the Ford dealership in my area and was told they have a recall on this issue on 2014 and 2015 but not on my 2013 which is ridiculous. I did research and noticed that on (March 27th, 2017) there was this same recall on the 2013. Now I'm being told that I have to pay $400 due to my warranty running out a week ago. I'm currently using my seatbelt to hold the door shut due to this being my only mode of transportation

- Charlotte, NC, USA

Front passenger door flew open while driving on a city street with my daughter in the front seat, she had to hold the door shut until I could pull over. I had it repaired last Thursday and today (Sunday), the sa.E thing happened to the rear passenger door! we found the recall online today when I entered my VIN. Nobody was hurt thankfully and the car was not damaged.

- Lansing, MI, USA

Car never been in accident in front. Waxed all the time.. and now rust srope inder the paint. And now the paint cracked and starting to peel. Alot of reports are saying the sam thing. Also there are recalls out for that issue.

- Birmingham, AL, USA

The door latches stop latching and not even a locked door secures the latch and your family member may fall out of the car.

- Pigeon Forge, TN, USA

My vehicle is having issues with my car not going into park. Last week I got home pulled in my driveway. I tried to put my car in park but the gear shift would not move. It was stuck in the drive mode. The only way I was able to stop my car from rolling into my house was by using the emergency brake. This is the second extremely dangerous recall with this vehicle. Previously I had a recall with the back passenger door latch. Driving with my children one particular day and the door opens. My personal opinion and based on my experience the 2013 Ford Fusion is a safety hazard and has not been manufactured properly.

- Lawrenceville, GA, USA

The hood latch continues to loosen causing my hood not to close properly. I have noticed that many other Fusion in my town are driving around with hoods that are not properly shutting as well.

- Baxter, KY, USA

Ford Fusion recall - right rear door latch unhooked, the door doesn't stay closed. Recall was found on this situation, and front right door had this issue about a year ago and was claimed to be fixed. Now rear right door is having this issue and it is entirely unsafe to drive. Angela krause Ford in roswell was charging around $500 to replace this door latch, even though there was a recall on this incident. The vehicle was staying at their location waiting for a warranty to cover the costs but this did not occur, and we were still charged for a diagnostic fee, just for them to look at the door.

- Newnan, GA, USA

Door latch broken. This time it's the drivers entry door. This is the 3rd door latch to break after the door latch recall 'fix' that was previously performed on this vehicle. This latch broke while stationary, the first broken latch occurred when moving

- Lake Worth, FL, USA

The shifter cable bushing failed, causing inaccurate gear selection, resulting in car rolling down my driveway, crossing the street and crashing into my neighbors tree. Damage included the rear bumper, the tree, no one was hurt but it could have been a lot worse. Ford has a recall for the same year, and model, but insist that my car is not in the list. This incident has cost to date almost a thousand dollars to fix. The loss of confidence regarding the safety of this vehicle cannot be monetized.

- Knoxville, TN, USA

When it rains I get a puddle of water in the driver and passenger seat floor boards..we cannot find where the water is coming from. The dealership is saying it's coming from a faulty seal around the windshield.it happens when in motion and when stationary.

- Manteca, CA, USA

Vehicle was repaired summer of 2018 for door latch recall. All door latches were replaced per the recall. Prior to the recall repair the right rear latch failed. On 12/18/18 the right front passenger latch failed allowing the door to open with the inability to close. Dealer replaced this latch under warranty on 12/20/18. Recall didn't work. Latches are still failing.

- Austin, TX, USA

I was driving down the road today and the passenger door flew open. I asked about a recall last month because the door stop catching and the Ford dealership told me I didn't have the recall for the door latch under my VIN #. door flew open on the street as I was making a turn on my way to work. Luckily I was close to my job so I just drove a few blocks with my hand holding the passenger door shut.

- Tallahassee, FL, USA