CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
1.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
109,842 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Fusion. Upon starting the vehicle, the steering wheel was difficult to turn and the ABS indicator illuminated. Additionally, the "service power steering now" message was displayed. The vehicle was taken to metro Ford (6455 S western ave, Chicago, il 60636, (866) 920-4068) where it was diagnosed that the steering needed to be repaired. The vehicle was repaired per NHTSA campaign number: 15V340000 (steering). After leaving the dealer, the power steering fault and ABS track indicators illuminated. The dealer diagnosed that the tie rod and driver's side control arm needed to be repaired; however, they declined to repair the vehicle. The manufacturer was not contacted. The failure mileage was 136,684. The VIN was not available.
The contact owns a 2012 Ford Fusion. The contact stated that the steering column made an abnormal popping noise while the steering wheel was being turned. The failure occurred without warning. The vehicle was taken to jim click Ford Lincoln East tucson (6244 E 22nd St, tucson, AZ) where it was diagnosed that the control arms needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
- Tucson, AZ, USA
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- Chicago, IL, USA