CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
After replacing the motor mounts and steering control bushings less than a 1,000 miles ago, I started to hear and feel clunks and the car began pulling to the right. I took it in to my trusted service and repair shop who did the previous work thinking something was going on with that work---they discovered a broken bolt deep inside the sub-frame that was inaccessible requiring the entire sub-frame be replaced. I was not involved in an accident, had not run anything over while driving, am not an aggressive driver and in 4 years of ownership, only put on around 30,000 miles in total.
It was purchased with about 33,000 from a rental car agency and against my better judgement, I decided to take a chance. It had virtually all the accessories and features I wanted, was the right price for my budget and luckily I also purchased an extended warranty...that's been used to cover other issues (electrical harness as well as the previously mentioned replacements) but the structural replacement will not be covered.
Since I tend to keep my cars for many years, motor mount and other bushing replacement work usually became required at around 100,000 miles or more so I must assume since this was a rental car, it underwent a fair to great amount of non-caring, aggressive driving in its first 33,000 miles of ownership.
Lessons (for me anyway)---NEVER purchase a previous rental vehicle, ALWAYS get an extended warranty and BE wary of Fords (my first since my first car at 16--a 55 Mercury and I never owned another FMC product until this one).
A D V E R T I S E M E N T S
After replacing the motor mounts and steering control bushings less than a 1,000 miles ago, I started to hear and feel clunks and the car began pulling to the right. I took it in to my trusted service and repair shop who did the previous work thinking something was going on with that work---they discovered a broken bolt deep inside the sub-frame that was inaccessible requiring the entire sub-frame be replaced. I was not involved in an accident, had not run anything over while driving, am not an aggressive driver and in 4 years of ownership, only put on around 30,000 miles in total.
It was purchased with about 33,000 from a rental car agency and against my better judgement, I decided to take a chance. It had virtually all the accessories and features I wanted, was the right price for my budget and luckily I also purchased an extended warranty...that's been used to cover other issues (electrical harness as well as the previously mentioned replacements) but the structural replacement will not be covered.
Since I tend to keep my cars for many years, motor mount and other bushing replacement work usually became required at around 100,000 miles or more so I must assume since this was a rental car, it underwent a fair to great amount of non-caring, aggressive driving in its first 33,000 miles of ownership.
Lessons (for me anyway)---NEVER purchase a previous rental vehicle, ALWAYS get an extended warranty and BE wary of Fords (my first since my first car at 16--a 55 Mercury and I never owned another FMC product until this one).
- F R C., Tempe, US