3 different incidents. 1 on 8/8/12, 2 on 8/10/12. All driving at low speeds during short distance trips ( less than 15 miles ). for no apparent reason, car chimed, showed warning to service advancetrack, power steering failure ( do not recall exact wording of warning ). car was manueverable but very difficult to steer. Able to reset power steering by stopping, turning off / restarting car.

- Suwanee, GA, USA

Power steering failure after car had been parked for 45 minutes in 102 degree outdoor weather heat. Car operated normally for an hour before parking the car. After restarting the car, there was no functioning power steering assist. Car was drivable, and steerable with great effort. Repair made at Ford dealership under warranty (car was 11 months old with 5140 miles on odometer). The electronic anti-lock control module was replaced. Service staff said the electronic module also controlled the power steering and advancetrak vehicle stability control systems.

- Ypsilanti, MI, USA

The contact owns a 2012 Ford Fusion. The contact stated when he drove the vehicle the steering wheel was difficult to turn and was resistant when the contact attempted to make a left or right turn. The contact took the vehicle to the dealer for inspection and they stated that was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130....updated 08-10-12

- Granby, MA, USA

Started the car, message center displayed power steering assist default.steering wheel completely tight. Followed manual directions to turn of ignition, restart after 10 seconds, message returned. Terribly frightened. In an effort to get to safe location, drove the car slowly using incredible upper arm strength to turn steering wheel. Towed to dealer next day..informed that rack and pinion need replacing. Defected from manufacture. Just purchased the car, its only 90 days in my ownership. I do not trust this car at all. I had an 11 month old in the car, this could have been a major accident.

- Los Angeles, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated that the steering warning light flashed once as the steering failed. The wrecker service towed the vehicle to the dealer where the steering rack was replaced. The dealer advised the contact that the electronic power assist failed. The failure mileage was 600 and the current mileage was 2,500. Updated 02/15/12 updated 03/08/12

- Cedar Park, TX, USA

After highway driving for about an hour and pulling off to city area, came to a stop and then released brake after stop sign and gliding thru intersection the power steering failed and a warning light came on something to the affect of "power steering malfunction". turned car off and restarted and car worked fine again. Little scary though considering it could have happened in less safe circumstances. Making appointment to have looked at by the dealer.

- Plainville, MA, USA

Power steering failure. "power steering assist fault" warning on my dash, alternating with "service advancetrac" warning. Power steering failure while driving on the interstate. Extremely difficult to turn the steering wheel to change lanes and turn onto off-ramp. Pulled over, turned off ignition, restarted car and fault went away and power steering worked again. If my wife had been driving she would not have been able to turn the wheel to pull out of traffic and into a safe area; I could barely turn the wheel. Vehicle was purchased about three months ago and has less than 3,000 miles.

- San Pedro, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated the vehicle would experience an intermittent loss of power steering. The contact stated the service power steering light illuminates on the instrument panel when the failure occurs. The contact took the vehicle to the dealer and the steering rack will need to be replaced. The VIN was not available. The failure mileage was 300.

- Cedar Park, TX, USA