CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
45 / 2
Injuries / Deaths:
13 / 1
Average Mileage:
69,923 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After going to several service places with my brakes they are yet giving issues having to pump them to stop. Power steering system assist shut down while driving and door latches won't open from the inside. The local Ford place said I need to contact Ford Motor Company because there are recalls for my issues but not for my VIN number and I need to get them added under my VIN so they can fix it with no charge.
Por este medio quiero notificar que unos minutos despues de encender el vehiculo el volante SE puso muy fuerte casi al punto de tener un accidente. Imediatamente que el volante SE puso muy pesado en el panel SE ectivo una notificacion que dice: Service power steering now. Inmediatamente comienzo a buscar informacion hasta que doy con el numero telefonico de la Ford Y ellos mismos me indicaron que mi vehiculo habia sido reparado por ese mismo recall hacen tres aos atras Y que actualmente mi auto tiene un recall por bolsas de aires. En el 2017 yo no era propietaria de esa unidad pero si realmente el auto habia sido reparado ya por ese mismo recall entonces no completaron el arreglo por que de ser asi, el auto no me diera problema por lo mismo que segun ellos fue reparado en el 2017. Me encanta el Ford Y espero que me puedan resolver esa situacion. Entiendo que si ese recall SE hubiese correjido tal Y como SE suponia no tenia por que volver a aparecer nuevamente Y pasar la mala experiencia de casi tener un accidente. Espero que ustedes me puedan ayudar.
Malfunction with steering when starting car steering wheel does not have any steering assist after a few moments in trying to get wheel to turn steering returns to normal.
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle experienced power steering assist failure while driving at 15 mph. The power steering assist warning light was illuminated. The contact took the vehicle to an independent mechanic and the power steering was replaced. Approximately a year later while driving at 60 mph, the failure recurred. The contact took the vehicle to another independent mechanic who informed him of NHTSA campaign number: 15V340000 (steering) however, his vehicle was not included in the recall. The manufacturer had not been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 111,000.
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V340000 (steering) however, the failure recurred. The vehicle was taken to quick lane at porcaro Ford (6001 Washington ave #13, racine, wi 53406, (262)884-3030) to be diagnosed. The contact was informed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 60,000. The VIN was not available.
I received a notice informing me of a recall on my power steering system via mail. I took my car to Ford and they claimed to "reset" the power steering system. A year later I was driving home in the middle of the night when I smelled something similar to "burning rubber" coming through my air vents. Smoke then began to come from the hood of my car as it slowed down on its own. I quickly pulled over into the nearest parking lot and walked a safe distance away after seeing a troubling amount of smoke coming from the hood. I took my car to an auto repair shop to find that the power steering system had shut down and caused my alternator to fail. I took the car back to Ford. They told me that although there was a recall on my car, Ford was refusing to pay for it because of how old the car was. My car is a 2012 Ford Fusion and it is included in the range of cars eligible for the replacement. They also failed to give me this information the year before.
I was driving down the road about 30 mph when I noticed the service power steering and service advancetrac came across the dash. Once I pulled over, shut the vehicle off and turned it back on, there was no power steering.
On 3/14/2020, out of no where the service power steering now, and the advancetrac light came on. I was driving down my country road and only doing about 35mph because I just came around a curve after my driveway. The problem is common and very unsafe for drivers. Not to mention extremely expensive to fix. Why is it that only some of the cars are covered in the recall when all Ford with the newly designed electronic steering are affected by the failure of this system!
I lost all power steering around a turn and almost wrecked my car!!!!!!! now I'm getting ABS lights and service power steering, service advancetrac codes which were not on prior to the loss of steering! I see recalls on this issue but my VIN is not in this recall" how is that even possible"
I stopped at turnpike rest stop. When I started the car, a "service power steering now" light was ulliminated (see attached image) and the steering was not working properly. I was unable to back the car out of the parking space due to the need to make a hard turn to the left or right. The car was towed to a local Ford dealership and the car will be evaluated on Monday. I checked my car's VIN online and no recalls are shown. However, my online research reveals that is a power steering recall (or similar warranty item) issued in 2015 (#15V340000). I see many, many reports of this same steering failure on 2012 Ford Fusion models with owners reporting a failure of Ford to cover the problem despite this being a known (and potentially dangerous) failure since at least 2015. What steps are being taken to require Ford to repair all affected vehicles? many complaints posted on this site allege the manufacture refused to repair the consumer's 2012 Fusion, despite the obvious known and widespread dangerous issue.
The brake pedal goes all the way to the floor before slowing down even when accelerating at slow speeds. They're very sponges when making stops and almost non existent after hitting a bump in the road.
The contact owns a 2012 Ford Fusion. The contact stated that the service power steering and service advance trac messages were displayed on the instrument panel at startup. The contact stated that the steering wheel was difficult to turn in either direction. The cause of the failure was not determined. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. Town and country Ford located at (5041 Ford pkwy, bessemer al.) and the manufacturer were notified of the failure however, no assistance was offered. The approximate failure mileage was 164,217.
After driving car the previous day with no issue this morning I received a power steering assist fault warning in my driveway now making car unsafe to drive. Saw that other Fusion had a recall for this issue but mine did not.
Epas service power steering now light came up. Steering is very tight as if no power steering at all advantrac light also on. Felt different last couple days.
The contact owns a 2012 Ford Fusion. The contact stated that while driving at low speeds, the power steering ceased without warning. Due to the steering loss, the contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with power steering failure. Upon investigation, the contact associated NHTSA campaign number: 15V340000 (steering) with the failure. The vehicle was not taken to a dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 170,000.
Yesterday 2/15/2020 out of no where the (service power steering now, and the advance trac light came on under normal driving conditions doing 55mph on a curvy road. The problem is common and very unsafe for drivers. Not to mention extremely expensive to fix. Now why is it that only some of the cars are covered in the recall when all Ford with the newly designed electronic steering are affected by the failure of this system!
The service advancetrac and service power steering came on. This happened 3 previous times and this is the 4th time. Every time I took it to the dealer. Every time I paid for something but they never truly fixed this. They have reset the error twice and made me buy new tires before resetting the error claiming worn tires were the root cause. Now happening again with new tires. This creates a dangerous circumstance when power steering suddenly goes out.
A D V E R T I S E M E N T S
- Hattiesburg, MS, USA