CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
49,367 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car iis in park and pull the key out of the ignition it will not come out. Making sure it is in parked, turn the wheel tried all that and still stuck the only way I can take the key out of the ignition is to disconnect the battery. Ford dealership said it needed a new shifter
The vehicle was parked in my driveway upon returning from errands. The next morning the power steering assist and the advancetrac system failure lights were on. This has happened before while driving and after parking at my workplace. Usually restarting the vehicle would correct the issue. This time it would not reset and I brought it to the Ford dealership where it was purchased. I understand there was a recall on the 2012 Ford Fusion and other Ford makes for this same issue. However the dealership says the VIN # on my Fusion doesn't match any current recall and will not cover the cost of repair. My question is if this is a known Ford problem why should it not cover my vehicle with the same issue for recall ? just because the VIN # isn't in the system is no reason not to fix this. It is a known problem, many situations exactly like mine recorded online. How are they (Ford)not responsible?
Driver side front door handle ceased operation. The door will not open from the inside of the vehicle, but will open from the outside. I contacted my local Ford dealership about this and they stated they have replaced many of these, but it is not on a safety recall at this time. The repair cost is approximately $170. I consider this a severe safety issue due to not being able to open the driver's door in the event of an emergency. Vehicle was parked and not moving when this occurred.
The inside door handles break quickly. The drives side door handle has busted 2 times in a year and the passenger side door handle has busted as well. This is a terrible design flaw on Ford's part. I have already fixed the door handle once and now gotta fix them both.
- Greenville, SC, USA
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I was traveling down a main street and I heard a beep and power steering assist fault lite up on my dash as well with service advancetrac came on so I pull off the road and into a parking lot and my wheel all the sudden got stiff. I sat there for a few trying to figure out what was wrong and I turned the car off and let it sit for a few mins and turned it back on hoping it would go away well it didn't, so I got it home finally 6 hours later still with all them lights on and the wheel being stiff let it sit over night and everything next day I go back to the car hoping once again it would go away and it didn't.
Went for my yearly inspection and was told that my cars front coil springs were cracked and it wasn't safe for me to drive my car. I feel this is premature failure on a car that has 52,000 miles on it. The only one who has serviced my car since I've owned it is heritage Ford. I have recently traveled long trips with my car too and haven't noticed any problems. Heritage for was unable to fix my vehicle because they didn't have the parts and its labor day weekend meaning it will take longer to get the parts unless they experdited it. (this is the only car I have and own)
Door latch broken. Drivers inside door latch broken so you can not open the door from the inside. Comon problem that goes back to 2006 models. Plastic mechanism fails and door will not open from the inside. Also door will not lock so the vehicle can not be secured. Preventing someone from getting out of the car has to be a safety issue. There is a tsb from 2006 on this problem for all Fusion, milano, and Lincoln mkz models. A recall on all door latches inside the car would be appropriate.
Second time inside driver door handle has broke, can't get out of vehicle unless you roll down electric window and open from outside. Car has to be turned on for this to happen. Otherwise you would have to climb out to passenger side. This could be a real safety hazard in case of emergency. Ford only warrants the handle when fixed by them for two year. Wouldn't you know it 15 months and it breaks again. Here goes another $216 plastic part inside door handle breaks.
The door handle attachment broke inside the door frame. I have been told by many mechanics this is happening alot on Ford Fusion but my VIN number is not included so I have to pay to have it fixed. If it is a Ford Fusion problem them why are not all included.
The front seat passenger and front seat driver door has failed and the door can not opened from the inside of the vehicle. The passenger door opener was repaired one and a half years ago and the driver door is being repaired on July 18, 2017. In the event of an accident, egress from the vehicle is problematic. The window must lowered and the driver must reach outside to open the door from the outside.
The drivers inside door hadle won't open the door. The car was sitting in my garauge when the inside door handle broke. Ford is charging us $240 to fix it. The car odometer has about 46,000 miles.
Driver door will not open from the inside. Must roll down the window to open it from the outside. The unlock button stays half open; won't move either way.
"takata recall" I have a vibration coming from the front end at high way speeds. Seems to be the front passenger side. Vibration only occurs during the speeds of 50 to 60 mph. Anything above or below that is fine. I have had new tires, tires rotated, balanced, alignment, and just an over all inspection with no results.
2012 Fusion. Build date 12/11 drivers door would not open after parking at work. Interior handle would not return to normal position. It was stopping about 1/8" from fully retracting. Door would also not lock with electric locks. Had to climb out the passenger side. It would open from the outside though.
Was coming home from work when my steering wheel lock up well at least felt that way just was really hard to steer. I ended up hitting a pole due to the fact that I couldn't really control my car. Also I was never notified about this recall at all and could've probably prevented this incident if I was notified about this recall. Now I have no vehicle to drive so now I'm stuck trying to figure out how I'm going to get my daughter to her appointments and how I'm going to go to work and make money to pay bills due to the fact that my car is now sitting on the garage sitting there
This is a problem with the driver's side door latch. Door latch handle and lock popped out towards steering wheel and door swung open in traffic on 12/31/2016. When door finally latched, it would not lock. Remote cannot actuate lock. Inside door handle and lock still out of position.
My throttle body is giving me issues. It will hesitate and react as if it will stall on occasion when I am on the highway, it will jerk badly. No engine lights appear on my dash, however I was notified by Ford there is a replacement extended warranty, yet that extension does not cover the initial charge from the dealer to check the throttle body out, which is dead wrong of Ford. I believe they should cover any and all charges regarding this the throttle body. In addition my vehicles rack and pinion or pwer steering sueels alot while in driving, ive check fluid levels and they are normal, yet it will make alot of noise.
A D V E R T I S E M E N T S
- Georgetown, TX, USA