CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
Have taken to 3 shops, AAA, Asheville Ford, Mooresville Ford. Asheville Ford replaced the throttle body but on the way home (6 hours away) the car broke down again 90 minutes into the drive. was able to make it to Mooresville Ford via "limp home mode". Had to cut off the AC and drive much slower than speed limit for 40 miles. Car has been with Mooresville Ford for 2 weeks. They cannot reproduce the problem However, I picked it up from them and let it run for 2 hours (I told them it has to be hot and run it for at least and hour and half before test driving it) then I drove it and the problem recurred within 10 minutes. (the car loses acceleration, sputters and runs very rough, will not go over ~30 mph) I asked the dealership to reproduce the conditions I drove it under. They claim that they did and had no result. They still have my car.
Webb Ford wanted to charge me $120.00 to look at it and read a code, yet the whole recall with the throttle body should cover a courtesy check up. my car does not give off a code to read for the throttle body issues but the symptoms are there.
Sept of 2015 Ford replaced throttle body no charge..now 8 months later it's happening again..and it will cost $400.00 or more.. this can be dangerous if on a major highway. Ford won't replace this without charge..so my complaint is..is this an every 8 month fix..and why aren't they covering the part that no longer works? Online people are complaining of the same thing.
While driving on the highway at 70 mph in the far left lane all of a sudden my car stalls to where I'm not able to get any gas. The wrench light comes on. I then have to try to get over in the right lane so I can pull over to the side. Once I make my way to the shoulder my car starts to jerk as it is about to cut off. Then the check engine light comes on. I put the car in park and turn the car off. I wait a few minutes then start the car. The car starts then I head back on to the highway. My car stalled on me at least five times before I actually made it home.
Went to a mechanic to get a diagnostic test done I was told that the throttle body need to be replaced. The mechanic cleaned the throttle body out, my car ran good for a day. The following day my car was back to stalling and cutting off on me as I drove.
Yesterday morning my car would not start, turned it off, waited, tried again and it started. Had my husband check it out and ended up making an appointment with the dealer in 2 weeks. Today on my way home during rush hour traffic going 70 on a divided highway in the passing lane my car stalled. I give it gas but I keep loosing speed. I managed to change lanes, coast over a bridge, and slow down on the shoulder where it dies. I turn it off, turn it on, lights come on but nothing else. Turn it off, wait a few minutes, turn it on and it starts fine.
Traffic is heavy and I am anxious to pull out. Will it stall on me again causing an accident? This is terribly dangerous. I am now afraid to drive my car, but I did make it home OK. Time to move up the appointment. Very disappointed in Ford.
Update from Oct 30, 2014: Update: Was able to get my car in for service 3 days later. I was nervous driving to work during that time, but it did not happen again. At first the Tech told me they were just going to do the update, but he later called me and said the car did not perform as they expected and they replaced the throttle. So far so good. No problems. I hope it stays that way.
The car died as I was going into work. I had to pull over to the side of the road. After several attempts the car did restart but loss of power, could only go 15 to 20 mph. After sitting for an hour waiting for tow, car started and drove fine up onto the tow bed, dealer fixed free of charge - however, it's acting up again.
Car is acting up again just like it did before the throttle body went out the first time. Lost power on I-435 yesterday where traffic runs at 70 to 75 mph, but car didn't die completely. I just kept giving it gas. Made it to a parking lot where it promptly died before I could get it in park. Wouldn't stay running for several starts. Called for a ride, went into a store, came back out, car started fine, no other problems today.
I have no power on take off, acts like I have no gas sometimes, shuts off. Tired of Ford not standing behind their product. Their car is very unsafe. No code, no help, is what they said.
I bought a BRAND NEW 2012 Ford Fusion. I researched for months and didn't see any problems with the highly rated car. I bought the car and 7 days, 400 miles later my car stalled and the wrench light came on. I had my BRAND NEW car towed to the dealership where it sat for two days. They then called me and said my car was done and that they had replace the throttle body. The tech assured me that this wouldn't be a problem in the future but I have no confidence in that assurance. I am not safe in my new car, I was almost hit from behind with my 11 month old daughter and my 2 month old niece in the car. I am disgusted with the fact that I put 10,000 dollars down on a car that is not safe or reliable. Ford needs to recall the throttle body this is a severe safety issue and I will make sure all future fusion purchasers are aware of this joke of a vehicle.
A D V E R T I S E M E N T S
Have taken to 3 shops, AAA, Asheville Ford, Mooresville Ford. Asheville Ford replaced the throttle body but on the way home (6 hours away) the car broke down again 90 minutes into the drive. was able to make it to Mooresville Ford via "limp home mode". Had to cut off the AC and drive much slower than speed limit for 40 miles. Car has been with Mooresville Ford for 2 weeks. They cannot reproduce the problem However, I picked it up from them and let it run for 2 hours (I told them it has to be hot and run it for at least and hour and half before test driving it) then I drove it and the problem recurred within 10 minutes. (the car loses acceleration, sputters and runs very rough, will not go over ~30 mph) I asked the dealership to reproduce the conditions I drove it under. They claim that they did and had no result. They still have my car.
- Julie Q., Midlothian, US