While driving with family, power steering assist fault came on and suddenly it was hard to move the steering wheel which resulted in drifting and an extemely close call car crash on highway. Had to get it towed due to safety concern.

- Downers Grove , IL, USA

My power steering failed. The steering is very difficult to steer and maneuver at low speed. The error code on the dashboard beeps every time I enter the vehicle -??power steering assist fault-?? and is available for inspection. This is extremely unsafe when driving at any speed because of the extra effort required to maneuver the vehicle putting other drivers or pedestrians at risk in the event of needing to avoid a collision. The problem has been inspected by Ford and another independent mechanic. Ford did not honor the recall. There was no warning for the issue, other than the beeping and the message on the dashboard. I had drove to the store and parked with power steering, when I started the car up to leave the store I suddenly had no power steering and had to have the car towed.

- Tampa, FL, USA

The electric power steering assist (EPSA) function of the car is no longer functional. It is available for inspections upon request. The vehicle began intermittently losing power steering when the vehicle would start. The problem can now be re-produced each time the vehicle is started. The problem is a known issue with this model Ford Fusion and was part of a previous recall. This vehicle was serviced by the Ford dealership during the times the recall was in place and had the EPSA re-programmed. The issue still persists, and the vehicle is unsafe to drive. The recall is no longer in effect and Ford will not remedy the issue.

- Leesburg, VA, USA

Unknown electric power steering shut down while traveling leaving me with no power steering

- Portland , TN, USA

Car was impacted by previous recall related to the power steering electrical systems and power steering assist fault light. Ford needs to pay for these issues, so many people with this vehicle have had this issue and ford is refusing to pay for it.

- Chandler , AZ, USA

Power steering went out. The steering rack has now gone bad in this vehicle twice. The first time it was covered under a recall, 15S18, and then there were further issues, so they issued a customer satisfaction recall with the number 15N01. 2012 ford fusion with 110,000 miles, two steering racks, but because the customer service recall is expired, they won-??t replace my second bad steering rack, and it is going to cost me 3,000 dollars, more than half the worth of the car according to KBB. I find this to be incredibly unfair that Ford can put a crappy part that costs 2000 dollars in a vehicle, and then say because the customer service recall is expired, it-??s my job and responsibility to spend 3,000 dollars fixing their crappy part.

- Chepachet, RI, USA

The power steering will go out and will make the wheel lock

- Millbrook , AL, USA

I was driving down the highway, and out of no where my powersteering shut off, we almost wrecked with my 2 kids and wife In the car. I had a message pop up on the dash saying -??service powersteering now-?? -??service advancetrac-??. We pulled over, I tried disconnecting the battery hoping the issues was electrical. It didn-??t help. I checked every fuse both under the dash and under the hood, all were good. I got to doing some research, turns out there was a recall on 2012 ford fusions without the 3.5L (mine is the 2.5L) for this exact issue. The Electric Powersteering has issues that could cause severe accidents. I reached out to Ford about the issue, and I was told the recall didn-??t apply to my vehicle. Even though I do in fact own a 2012 ford fusion with the 2.5L engine, and I-??m having the same dangerous issue that was replaced in other vehicles like mine. The recall I found doing research is (NHTSA Recall ID: 15V340000)

- Booneville , AR, USA

Brakes failed while driving. Finally stopped after multiple attempts after pressing brakes to the floor. ABS, advancetrac, and ABS lights came up on dash while this was occurring (not prior). Dealer reproduced /confirmed concern. ABS module fix of $2750. Luckily I was driving slowly and no other cars, people, or animals were in the vicinity; otherwise, this could have resulted in injury/deaths.

- Pleasanton , CA, USA

The electric power steering went out and the wheel will not turn. There is a similar recall in other cars with the same issues

- Aurora, CO, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle started to shake without warning. The contact then stated that she attempted to operate the A/C unit, when she heard an abnormal sound inside the unit. The contact also stated that the unit failed to dispense cool air. Additionally, the contact stated that after the accelerator pedal was depressed, the vehicle hesitated to respond for five seconds. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that due to an unknown electrical failure, the A/C compressor needed to be replaced. The dealer was notified of the failure and the contact was advised to bring the vehicle in for diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage as approximately 120,000.

- Anna, TX, USA

Service advance trac and service power steering now keeps coming on. I-??ve looked this problem up and seems to be a VERY common thing amongst ford fusions. Because of this, my power steering turns off and no matter how many times I reset the code, it keeps turning back on. It makes it very dangerous to drive the car especially if it turns off in the middle of a trip/drive.

- Indianapolis , IN, USA

Power Steering Gear, no had it fixed at ford diagnostic code P07AE. Was driving on the freeway power steering went out and car jerked wheel all the way to right almost hit guardrail with 5 yr old daughter in car. Yes. yes. No.

- Las Cruces, NM, USA

Service advance track light came on, the car was turned off then back on and the warning light was gone. Begin driving, made it 10 miles or so then the electric power steering went out while driving the vehicle. Service advance track light came on. The car then lost all power steering. This resulted in difficulty steering. When the steering went out this almost lead to a collision.

- Kendallville, IN, USA

N/a

- Middletown , OH, USA

Power Steering just locked up while driving with no warning or indicator, it still drives but it randomly locks up where i have no control over the vehicle In backing up out of our driveway i wasnt able to stop because the braking system froze up along with the steering and i hit a truck that was going down our road

- Glendale, AZ, USA

I pulled out of my parking lot started to accelerate and my power steering went out. There was no warning, no check engine light. It's been well maintained and no documentation of this happening with previous owner. My assist power steering now, and advice stabilitrak just flash and now I can't move the wheel to even get it to a shop.

- Le Roy, NY, USA

Power steering went out. Then traction control went out. Due to. Module and all components for power steering along with pins and rods.

- Lexington, NC, USA

In 2019 my power steering failed on my 2012 Ford Fusion. I had if fixed because I was not part of the recall for power steering. Well on August 2nd 2022 it has failed again. And needs replacing again.

- Iaeger, WV, USA

AC does not work, the climate control module is the problem. when you switch the AC on it only blows heat. The fix would be a new climate control module.

- Auburn, KS, USA