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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,380 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion brakes problems

brakes problem

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2012 Ford Fusion Owner Comments

problem #6

Dec 262019

Fusion

  • 0 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated that the service power steering and traction control warning lights were illuminated. The vehicle was taken to seth wadley Ford located at 333 N butler rd, pauls valley, ok 73075, (855)857-4746, to be diagnosed. The mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

- Wynnewood, OK, USA

problem #5

Jan 022020

Fusion

  • 83,300 miles
The contact owns a 2012 Ford Fusion. The contact stated that while attempting to reverse out of a parking space, the traction control warning light and advance track message displayed on the center console. The contact stated that the steering became difficult to turn. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,300.

- Champaign, IL, USA

problem #4

Jul 252019

Fusion 4-cyl

  • 100,000 miles
The contact owns a 2012 Ford Fusion. While driving, the steering wheel seized and became difficult to turn. Also, the traction control warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The contact drove home without power steering ability. The contact called Ford of monroeville (3696 william penn hwy, monroeville, pa 15146, (412) 856-0600) and scheduled a diagnostic appointment. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The consumer stated the vehicle was repaired at the owner's cost and wants to be reimbursed for the repairs.

- Pittsburgh, PA, USA

problem #3

Nov 222018

Fusion

  • 96,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While driving approximately 60 mph, the steering wheel seized and the vehicle decelerated and stalled. Also, the front passenger side wheel detached from the vehicle, and the power steering and traction control warning indicators illuminated. The vehicle was towed to bob thomas Ford West (5321 Illinois road, fort wayne, Indiana 46804, (260) 436-3673) where it was diagnosed that the steering gear assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided the contact with case number: 16451951. The failure mileage was approximately 96,000.

- Fort Wayne, IN, USA

problem #2

Oct 202015

Fusion 4-cyl

  • 65,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 50 mph, the traction control and power steering warning indicators illuminated. The failure recurred twice. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was 65,000. The VIN was not available. Updated 02/10/16 updated 05/14/18

- Romulus, MI, USA

problem #1

Apr 092015

Fusion

  • 71,980 miles
After being parked at my daughter's school, I started the car and the service steering warning and the traction control light came on. The car no longer had any type of power steering and driving the car became very challenging. If this would have gone out while I was driving especially if I was driving at high speeds, it could have caused a serious if not fatal crash.

- Wausau, WI, USA

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