CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
4.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,800 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Fusion. The contact stated that all the lug nuts were stripped and the driver's door would not remain closed. Also, the door ajar warning indicator illuminated. The vehicle was taken to a local dealer (anderson Ford, 3900 clemson blvd, anderson, SC 29621) where it was diagnosed that the door latch needed to be replaced. The lug nut issue was not addressed. The vehicle was repaired. The manufacturer stated that the vehicle was not included in a recall. No further assistance was provided. The failure mileage was 109,000.
The contact owns a 2011 Ford Fusion. The contact stated that the lug nut studs fractured on the front passenger side tire. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2011 Ford Fusion. The contact stated that he received notification of NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts) and an appointment was scheduled in February to have the repairs performed. The dealer informed the contact that the parts needed to perform the recall repair were not available. The manufacturer was later contacted and they advised him that they were out of parts and were not sure as to when the next batch would become available. The vehicle had yet to be repaired. The contact had not experienced a failure. The current mileage was 24,000..updated 04/16/12 updated 05/10/12
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign id number: 11V574000 (wheels: Lugs/nuts/bolts) however, the contact was advised by the dealer that the parts needed for the recall repair were unavailable. The contact was advised on January 18, 2012 and February 23, 2012 by the authorized dealer and the manufacturer that they were uncertain as to when the part would become available. The contact had not experience a consequence or failure related to the recall. Th contact he expressed significant concern regarding the potential safety hazard of wheel separation. There was no failure mileage.
The contact owns a 2011 Ford Fusion. The contact received the recall notice associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts), but the dealer did not have the necessary parts to perform the repairs. The manufacturer was notified, but stated that the parts would not be shipped to that dealer location. The vehicle was not repaired. The failure and current mileages were approximately 40,000. Updated 02/29/12
A D V E R T I S E M E N T S
- Anderson, SC, USA