CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
1.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
110,667 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Fusion. After refueling at a fuel station, the vehicle was started and the steering wheel seized. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion failed. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000. Contact states vehicle was taken randy marion Ford in statesville, nc.
The contact owns a 2011 Ford Fusion. While driving approximately 75 mph, the power steering warning indicator illuminated and the power steering failed. The vehicle was restarted and the failure recurred. The dealer stated that the rack and pinion and the power assist pump needed to be replaced. In addition, the computer system needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 13V232000 (steering) and NHTSA action number: PE14030 (steering). The approximate failure mileage was 107,000.
The contact owns a 2011 Ford Fusion. The contact stated that the power steering failed. The vehicle was taken to the dealer where the technician diagnosed that the electric rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000 and the current mileage was 125,000.
- Riverside, CA, USA
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- Winston Salem, NC, USA