The contact owns a 2011 Ford Fusion. The contact stated that the steering wheel seized and an abnormal grinding noise could be heard. In addition, the steering warning indicator illuminated. The vehicle was towed to covington Ford (9101 martin luther king jr ave, covington, ga 30014, (770) 786-3432) for diagnostic testing and repairs. The diagnostic results were not provided. The manufacturer was not notified. The failure mileage was 122,000.

- Covington, GA, USA

The contact owns a 2011 Ford Fusion. While operating the vehicle, the power steering suddenly failed and the steering wheel became very difficult to turn. During the failure, the message "power steering assist fault" displayed. The contact indicated that turning the vehicle off and back on would sometimes correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the power steering module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (bob sight Ford in lee summit, mo) were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering), although the failure was the same as listed in the recall. The failure mileage was 120,000.

- Lee Summitt, MO, USA

The contact owns a 2011 Ford Fusion. While driving various speeds, the power steering warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was taken to frederick motor company (1 waverley dr., frederick, md 21702, (301) 663-6111) where it was serviced per NHTSA campaign number: 15V340000 (steering); however, the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

- Federick, MD, USA

Power steering failed while car is running. Get a warning message "power steering assist failure" as a result of the steering gear failure. Dealer ran a diagnostic and confirmed the steering gear had to be replaced. The vehicle happened to be idling both times the failure occurred. VIN number not covered by prior recall on 2011 Ford Fusion #15V340000 for the steering:electric power assist system.

- Houston, TX, USA

Vehicle was being driven to place of work. As the vehicle was attempted to be turned right into driveway the power steering completely failed and the driver nearly hit another vehicle which was exiting the business and the curb. Brakes were applied sharply and every bit of the 120 lb female driver's strength was needed to manually steer the vehicle into the parking lot. The cluster desplayed two error messages; "power steering assist fault" and "service advancetrac." This was the fourth occurence of this type with this vehicle. In the three previous situations when the key was cycled off and back on after the steering failed it returned to operation upon restart. In this occurence multiple key cycles were completed without any change. Dealer charge for repair was over $1600.

- Shelby Township, MI, USA

2011 Ford Fusion. Consumer states safety issues with vehicle related to driver controls and distractions, battery failure and loss of electric power steering capability the consumer stated there was no warning that the steering was about to freeze while driving. The consumer also stated it was difficult to read the instrument panel. The headlight control was located in an inconvenient place, the obstruction of the left side plastic molding inside the steering wheel prevented a clear view of object.

- Elyria, OH, USA

Drove my brand new 2011 Ford Fusion with 5,000 miles on it on vacation. The trip was approx 400 miles. During the trip I drove the car, and one afternoon the service power steering light came on, and the advance track warning came on as well. By the time I made it back to the place I was staying the vehicle had no steering and had to be towed to the nearest Ford dealer. It was returned to me the next day and the service manager said it was "all set", although when I drove away the steering still felt "off" to me. I was almost home from my trip and the lights lit up again, the car became increasingly difficult to steer, so even though it was Saturday I drove it directly to a Ford dealer near my home and left it there, by the time I parked it the steering was gone again. Car is at Ford dealer and I am waiting for a status.

- Voorheesville, NY, USA