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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
26 / 0
Injuries / Deaths:
14 / 1
Average Mileage:
71,586 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments (Page 15 of 38)

« Read the previous 20 complaints

problem #465

Aug 142015

Fusion

  • miles

A D V E R T I S E M E N T S

Eally sick of taking to the shop 4 times to get it fixed, they wont accept it to take it back to get different car. Cuz I want to be safe from this steering problems. Upcoming winter and rain etc.. if they refuse to take the car back, I probably will be in car accident, whoses fault, it is theirs. I am so sick of going back and dforth to get it fix. Now pass 45 days. Got this from low book sales in lindon, Utah. Not satisfy with them.

- Orem, UT, USA

problem #464

Nov 232015

Fusion

  • 80,000 miles
The contact owns a 2011 Ford Fusion. While driving 30 mph, the power steering seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 80,000.

- Kansas City, MO, USA

problem #463

Nov 012015

Fusion

  • 84,000 miles
My vehicle is giving a "power steering assist default" warning light on the instrument panel, at the same time the wheel locks up and I am not able to move the steering wheel at all. Driving the car or moving the car in any direction does not unlock the wheel and the warning light on the panel does not go away. This has happened 5-8 times in the last two weeks. The vehicle did get the power steering failure recall fixed 9/15/15 at rich Ford. The vehicle began to give this instrument panel warning and the wheel locks up two weeks ago. The warning would occur and the steering wheel would lock when I attempted to place the vehicle in reverse or drive. It would not go away unless I turned the car on and off multiple times.

- Albuquerque, NM, USA

problem #462

Nov 162015

Fusion

  • 125,000 miles

A D V E R T I S E M E N T S

I was driving with my three children in the car going into a right hand turn at about 35-40 mph and my power steering failed and sent me into oncoming traffic. Luckily the car saw me and swerved to avoid the collision. I stopped the car, turned it off and back on and the power steering was fine. However, it happened again and now the power steering will not work at all and Ford is saying there is no recall on this obvious safety issue with their vehicle.

- Summerville, SC, USA

problem #461

Nov 062015

Fusion 4-cyl

  • 62,000 miles
The contact owns a 2011 Ford Fusion. While driving at 60 mph, the power steering failed without warning. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to produce a fault code or duplicate the failure. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000....updated 04/26/16

- Santa Barbara, CA, USA

problem #460

Sep 112015

Fusion

  • 69,000 miles
The contact owns a 2011 Ford Fusion. While attempting to drive the vehicle, the steering wheel shook and the power steering assist warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V340000 (steering), but the remedy failed to repair the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

- Duluth, MN, USA

problem #459

Nov 012015

Fusion

  • miles

A D V E R T I S E M E N T S

I filed a previous complaint on this vehicle. I looked into a forum and discovered this particular model has had previous incidents like mine before. I am concerned there had not been a recall for this reason. The power steering going out while driving is dangerous. I am very concerned that it will take a tragedy for a recall to take place.

- Grand Prairie, TX, USA

problem #458

Nov 012015

Fusion

  • 114,000 miles
I was driving the service power steering light came on, then I had no power steering. It was scary. I had my two girls in the car and I was trying to turn into a parking lot without having a wreck. I had no control of the vehicle. I made it, notre I'm currently sitting here waiting in a tow truck. I have tried to restart my car several times. I can't go anywhere. I'm anticipating the cost is more than a single mom can afford. I am thankful my children and I were not hurt. There was no warning at all!

- Grand Prairie, TX, USA

problem #457

Oct 202015

Fusion

  • 100,000 miles
Over the past 4 months my 2011 Ford Fusion started losing the ability to steer my car. It always seems to happen when I am driving under 15mph and turning. This is really getting out of control and unsafe for myself and anyone I am driving around. The first time this happened I was inches away from hitting a little girl and her grandmother as I was turning to park my car at the mall when I suddenly lost control of the car. This has happened at least 15 times since that day and just yesterday I was making a turn onto a rather large street when this happened again. Thank god other cars were able to avoid me as I went into on coming traffic. The car ended up in the ditch. This is becoming very dangerous and I can't do anything about it because Ford says my car was built a few weeks too early and is not covered in the recent recall they did. My car is effected 100% as those cars included by they refuse to repair mine. Something has to be done about this for the sake of everyones safety. I know I am not alone in this, and I would hate to see someone get hurt before they take these complaints serious.

- Montgomery, IL, USA

problem #456

Oct 192015

Fusion 6-cyl

  • Automatic transmission
  • 78,151 miles
The contact owns a 2011 Ford Fusion. While driving 40 mph, the service power steering and traction control warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,151.

- Independence, IA, USA

problem #455

Apr 182015

Fusion

  • 123,839 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. While driving at low speeds, the steering wheel was turned to the right and there was an abnormal noise coming from the front of the vehicle and the steering wheel was difficult to turn. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the power steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15V340000 (steering). The failure mileage was approximately 123,839.

- Sandia, TX, USA

problem #454

Jul 062015

Fusion

  • 45,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 25 mph, the steering wheel seized without warning. The failure recurred five times. The vehicle was taken to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not provided. The approximate failure mileage was 45,000.

- Penn, PA, USA

problem #453

Feb 012015

Fusion

  • 96,680 miles
The contact owns a 2011 Ford Fusion. While driving at approximately 5 mph, the power steering assist vault warning indicator illuminated and the steering wheel seized. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering). The failure mileage was approximately 96,680.

- Sunland Park, NM, USA

problem #452

Oct 052015

Fusion

  • 101,000 miles
I was driving my 2011 Ford Fusion and the ABS and power steering lights came on and then my power steering went out, I was on my srtreet when this occured but I was not able to turn the car left or right and I hit the curb. Now after turning it off and on like most say on the forums nothing has worked I have called Ford and they refused to fix the issue, they stated they do have a recall out for this problem but not for my VIN.

- Pflugerville, TX, USA

problem #451

Oct 022015

Fusion

  • 132,437 miles
The contact owns a 2011 Ford Fusion. While driving at approximately 15 mph and attempting to make a left turn, the power steering failed. The power steering warning indicator illuminated. The contact stated that an independent mechanic arrived at the scene, but was unable to assist due to the vehicle being electric and there was no place to add power steering fluid. The technician stated that the vehicle had to be repaired by the dealer. The manufacturer was not notified of the failure. The failure mileage was 132,437.

- Aberdeen, MS, USA

problem #450

Sep 112015

Fusion

  • 118,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 50 mph, there was a burning odor coming from the passenger side glove box. The vehicle was not diagnosed or repaired. On another occasion, while turning left or right, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as designed. The manufacturer was not notified of the failure. The failure mileage was 118,000. Updated 11/19/15

- Owensboro, KY, USA

problem #449

Sep 072015

Fusion

  • 100,000 miles
We had a recall on power steering.had it checked by dealer told it was good then few days later power steering went out. The dealer worked on it 3 times then sent it back still tore up. The dealer is ed sherling Ford in enterprise al 36330.

- Enterprise, AL, USA

problem #448

Aug 042014

Fusion

  • miles
I was parked in a parking lot when I pulled out of the parking space and stalled and a car hit me. On September 18 I was on my way to work when pulling out of my driveway it stalled then once I pulled on my street at 20mph to 25mph the power steering completely stopped and advanced trac stopped also making it impossible to drive.

- Columbia, MD, USA

problem #447

Sep 142015

Fusion

  • 110,000 miles
Power steering of my car shut off while driving. I was unable to turn the wheel effectively causing an oncoming motorist to swerve to avoid collision.

- Fremont, CA, USA

problem #446

Aug 202015

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact stated that the vehicle was taken to the dealer on August 20, 2015 to complete the recall repair for NHTSA campaign number: 15V340000 (steering). The contact was not experiencing any failures before the recall was completed. Within a week, the advanced track warning light illuminated and the various gauges and warning indicators illuminated on the instrument panel. After the software update, the vehicle had a sudden loss of power. The vehicle was taken back to the dealer who stated that there was an electrical short within the module connections associated with the power steering. The vehicle was at the dealer for weeks as they diagnosed the vehicle. The manufacturer was notified and provided no remedy. The failure mileage was not available. MA 10/25/15

- Port Royal, SC, USA

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