The contact owns a 2011 Ford Fusion. While driving 15 mph, the power steering failed. The contact experienced difficulty controlling the steering wheel as it became abnormally stiff. The contact took the vehicle to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The dealer stated that the contact would be responsible for the repair cost since there were no recalls relating to the power steering failure. The failure mileage was 94,286. The VIN was not available.

- Wantagh, NY, USA

Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed N/C. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair N/C. two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow truck take back to dealership $115. Plus $1145.67. 03/15/16. Now sitting garage cannot drive. Message reads service power steering now. Right now we simply can't afford to have the car fixed. Recall #15S18 last failure date 10/13/16 a.M.

- Littleton, CO, USA

Ford not honoring recall for 2011 Fusion built 1 week before recall date at hermosilla plant. Power steering went completely out - cost $1700 to repair - the car was backing out onto a main street and lost all steering.

- Greenwood, IN, USA

Driving down road and power steering cuts out dash says power steering assist fault

- Honey Brook, PA, USA

The contact owns a 2011 Ford Fusion. The contact stated that the power steering was not functional and the power steering warning indicator illuminated. The vehicle was taken to the dealer where they diagnosed that the power steering control module needed to be replaced. The vehicle's software was updated per NHTSA campaign number: 15V340000 (steering); however, the failure was not repaired. The contact stated that the verbiage in the recall notice stated that the steering gear would be replaced if any dtc was found related to the power steering; however, the dealer did not replace the part. The manufacturer was notified of the failure. Due to the vehicle being over 150,000 miles, the recall was not honored. The failure mileage was approximately 230,000.

- Vadaila, OH, USA

Steering weel.

- Dalton, GA, USA

Takata inflators I recovered a letter 3 monts ago saying my airbag needed to be replaced. The letter stated that I would get a call or email telling me when to taky care for repairs I have not heard anything else.also my steering has gone out in my car I can not get anyone to tell me why they just keep saying I can fix it. Its becoming to the point were I can't drive. What do I need to

- Vincent, AL, USA

The contact owns a 2011 Ford Fusion. The contact stated that the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Updated 12/01/16 the consumer stated the dealer advised the failure may have been mechanical in nature. The vehicle was repaired. The consumer suggested for cell phones to have a shut off feature after driving over 10 miles per hour.

- Rives Junction, MI, USA

The contact owns a 2011 Ford Fusion. While driving 30 mph, the power steering failed without warning and became difficult to operate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering pump needed to be replaced. The vehicle was repaired, but the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 62,702.

- Clearwater, FL, USA

Faulty steering light came on several times and then turn off while driving.... and today 09/01/2016 the steering column locked up and unable to use even if the car is turned off and on. The car was in reverse when it locked.

- Lytle, TX, USA

There's a creaking sound that is coming from the right side of the vehicle hen you're driving. The creaking sound comes to play when you're driving 5 minutes into your travel. The sound tends to come and go but at times, it gets really bad. I've had other people comment on the sound and have seen on Ford forums that this has been a common issue with this vehicle.

- Falls Church, VA, USA

I entered my VIN number knowing my car has the takata recall but wanting it fixed sometime before "the future", and I found that my car had a power steering recall from 2015 that I was never notified of.

- Houston, TX, USA

The power steering keeps failing while driving. We get a power steering assist fault car is very hard to steer and control. This is very dangerous.

- Alexandria, KY, USA

Driving along on a busy street and a service power steering soon appeared and after making a left turn the steering stopped I immediately pulled over as I was unable to drive it had to get car towed. Was not on a highway was driving along about 40mph.

- Oxford, NC, USA

I was driving my 2011 Ford Fusion, and my vehicle locks up almost causing me to reck! I had to slam on breaks. After getting the vehicle under control I called B & B Ford's to let them know what's going on. I ended up having my vehicle towed to the Ford dealership. The Ford dealership mention the power was my rack and pinion had to be replace because it was causing problems with my power steering, which cost me $1650.51. Since having the power steering fixed, I been to the dealership over 5 times for the same problems and been having to pay them over and over! something the B & B Ford said they fixed the first time I gave them 1650.51

- Bamberg, SC, USA

Power steering went out

- Birch Run, MI, USA

I went to turn the car on one day and the message "power steering assist fault" appeared. The steering wheel would not turn and the power steering was inoperable. It continues to do this every time the car is turned on. I took it to a Ford dealership because I found that there was a recall on an electrical issue in the power steering system on the 2011 Ford Fusion. I was told that my VIN was not covered under the recall. I have seen multiple complaints similar to mine on message boards for car trouble.

- Fort Oglethorpe, GA, USA

I was driving my car when all of a sudden I go to make a right turn in my steering wheel locked up on me completely I instantly ran over the sidewalk almost hitting another vehicle and a person. I then called my brother to push my vehicle off the sidewalk back into the street. I then had my brother trying to drive it to a Ford dealership in hagerstown Maryland which then it was so hard to do the steering wheel was so hard to turn but he is a strong guy so he managed to get it to the dealership also we was only a mile away from that dealership. I then went inside in was told that there was a recall on the powersteering but from my VIN number mines wasnt covered"?? im not understanding why because I looked it up online and it clearly states on every website that I have checked that a 2011 Ford Fusion sel without a 3.5 engine is covered in the recall. My car is still at the dealership because I dont have the money to pay for this and need someone to explain to me why is it just my vehicle that is covered on this recall"

- Hagerstown, MD, USA

Takata recall. Steering

- Los Angeles, CA, USA

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V340000 (steering), 15V793000 (fuel system, gasoline), and 16V384000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact experienced power steering failure. The parts were not available for months. The failure mileage was unknown. Parts distribution disconnect. VIN tool confirms parts not available.

- Hiawassee, GA, USA