CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,828 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car appeared to have lost fuel power while driving approx. 40 miles per hour. Car jerked and speed reduced to approx. 5 miles an hour. Appeared to not be receiving any fuel even when the pedal was being pushed. Pulled over, turned motor off then restarted. Drove okay for about 5 more minutes than did the same thing again only this time while driving on a highway that had the shoulder of the road being worked on. The time was 5 am and it was extremely foggy. Visibility was poor and the scenario could have been much worse, all things considered. Repeated the process again of turning the motor off and back on, making it to my place of work this time within 5 minutes. Check engine light came on and remained on when the car was started. Took car to dealership after work (approx 8 miles away) without incident although the check engine light was on. Technician called next day stating the throttle body needed replaced and had seen this on multiple occasions lately with Ford vehicles. Although I did not have an accident I can see where this issue has potential to be harmful to the driver and others. I hope something is done soon before something more serious does happens.
I was driving on a major highway (I-70) East from St. Louis, mo, to dayton, oh. Cruise control was on at 65 mph, moderate/heavy traffic. All of a sudden, the car started to decelerate without warning, a "wrench" light and the engine light came on, and when I pressed on the accelerator, nothing happened. I pulled over onto the shoulder, and the car was shuddering. I turned it off and let it sit for a minute and then turned it back on. It seemed to be fine, so I got back on the highway. Three miles later, it happened again. I did the same thing, pulled over/turned off car/restarted, and the car worked okay once I got back on the highway. Four miles later, it happened again. This time, I was between two semi trucks, and was almost rear-ended by the one behind me, which would have resulted in my car basically being "crushed" between the two tractor trailers. I was able to pull over onto the shoulder safely to call for roadside assistance, and after having to tow my car to the nearest Ford dealership, they advised me it was caused by failed throttle body (diagnostic code P2111). The service agent there told me that this was a known issue by Ford (he told me he has seen the same problem on close to 100 other cars), but the company has done nothing about it. I came very close to being either seriously injured, or even killed, because of this. I truly hope that something can be done about this before someone is seriously injured or worse, killed (I know there are reports of crashes and injuries as a result of this problem as I have researched this issue).
While driving down a country road, the vehicle's engine suddenly started shaking violently and would not accelerate above 3 miles per hour. We had to push the car home and have it towed to the dealership. The problem is the throttle body. Ford Motor Co. Is aware that there is a design flaw with the throttle body in this make/model. Ford has re-designed this part but has not issues a recall. The car has been in the shop for over a week waiting for a new throttle body because there is a shortage due to a large number of vehicles experiencing the same problem. Ford needs to issue a recall to avoid what could have been a fatal accident. If this problem had occurred while pulling out into traffic, or on a major highway the end result could have easily have been a fatal accident. Ford needs to recall this part now!
On 8/7/13 I was driving my car to work in my apartment complex (approx. 5 mph) my car stopped responding to the gas pedal and started "shaking" erratically. A small tool/wrench light appeared on my dash. I pulled over and turned the car off. Restarted several minutes later and was able to drive with no problems until on the way home. I didn't drive it again until 8/9/13 to the mechanic. It started and drove fine, until 15 minutes after being on the interstate (which I had to get on to get to the mechanic) the car stopped responding to the gas pedal and seems to stay at the same speed for about a minute (approx. 60 mph). Finally the car started to slow down and started shaking ( like it was out of gas but I still 1/2 tank). I had to pull over immediately on the very busy interstate because the car was shaking and didn't seem to respond to the gas pedal. I let the car sit for several minutes and tried to start driving on the shoulder but the car started shaking again. I decided to try one more time before calling a tow truck because it was a very dangerous situation (and I had my 11 months old son in the car) trying to merge back on the freeway with a car that didn't want to accelerate and was shaking. I tried again and was able to successfully pull back onto the interstate. Once I was able to get off, I took side streets and had to stop the car again (approx. 30-40 mph). Mechanics said that Ford aren't suppose to have this problem they were very surprised and told us to research the internet for recalls, that is how I found safercar.gov and the numerous complaints for the same situation. This problem is obviously an issue with the car itself and not in anyway the owners/operators fault. There should be a recall issued immediately since this issue happens suddenly with no warning that there is anything wrong with the car and could result in accidents/loss of life.
The contact owns a 2011 Ford Fusion. The contact stated that while driving 65 mph, the vehicle stalled with the illumination of the check engine and maintenance warning lights. The vehicle was taken to the dealer for diagnosis where it was stated that the fuel and throttle body needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 69,000.
- Millbrook, AL, USA
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On Saturday, I was driving out from a complex making a left turn into traffic when my vehicle abruptly slammed stopped at a green light. I put on my hazards and noticed a wrench signal popped on. I put the car in park and turned the vehicle off, then started it back. The vehicle turned on again. I was lucky I was not rear-ended. I drove home and decided not to drive the car until I took it to nearest dealer. Monday morning, I got into vehicle headed to the dealer and again driving out of my complex, the code popped on, vehicle sputtered and stopped. I turned it off then on again. It started and I headed to the dealer close by with hazards on. My vehicle was diagnosed needing throttle body totaling $585. Mind you my vehicle is two years old.
Car stalls while driving down the road, pull over and it starts back up. It has done this 3 times in the last week. Will be taking it to the Ford dealer Monday. Did online searches and found this is a common problem with Ford Fusion and it points to the throttle body or electronic module that controls the throttle body. This should be recalled by Ford - very scary and dangerous for the driver of the vehicle.
As I was driving down a crowded highway the vehicle lost power and refused to accelerate. It was later determined that the throttle body had malfunctioned.
While driving on a highway with a fair amount of traffic the gas pedal quit working then my car stalled out. This all happened very quickly. I was able to pull to side. I restarted the car merged back on highway and in 1/4 to 1/2 mile it did it again. Once again I was able to restart it and merged back into traffic hoping to make it to the next exit, but it did it again in less then 1/4 mile. I restarted it and stayed on the side of highway. It went into limp mode and I was able to get to a gas station at next exit. The car had stalled out a month or so prior but restarted and no other issues until this reported event. Also as we researched on line my car had the surges of power or lack thereof as mentioned on line. Note: I am a person without much mechanical knowledge and this was an extremely unsettling event. I do a lot of highway driving in my work including rush hour. I am well aware that my life could have easily ended that day or been severely changed. Please address this before someone's life is ended or severely changed!!
My wife was driving vehicle at about 65 mph in morning rush hour traffic. While traveling yellow wrench light came on and vehicle slowed down while traveling in the far left lane (fast lane). Had to safely get the car to side of the road as it coasted while traffic still maintained their normal speed. After removing key and letting vehicle sit for a couple minutes, put key back in ignition and started the vehicle back up. Proceeded with no issues. Called dealership and made an appointment for 7/1/2013. Was told that there were no codes and could not get vehicle to perform our stated issue. Was told it may be the throttle body and that they would order one (we are looking at the minimum a two week wait). And that they would not guarantee that this would fix the problem because there were no codes for them to go off of. It should be noted that our extended service contract does not cover this and that we would be looking at around a $400 repair. If we would of had preferred service plan that it would of been covered (imagine that!). so today my wife calls me again to tell me she is on the side of the highway because the issue happened again! and on top of this issue she now had a flat tire probably due to having to coast the vehicle to the side of the highway. We met up and changed vehicles. I proceeded to drive the vehicle back to work, but never made it due to the vehicle not wanting to operate and yellow wrench coming on along with check engine light. Had vehicle towed back to dealership where they offered a loaner car while we wait for part to arrive with no estimated eta" a huge safety concern that Ford seems to not care about and has a casual "we will get to it, when we get to it" mentality"!?!"
My car keeps stalling, after taking to mechanic it was diagnostic tested with throttle acenture control system that was defective unable to get part from Ford Corp. Was told they are on back order have to wait several weeks more. To many Ford Fusion need part there should be an investigation that leads into recall its not fair to us buyers I have personally called Ford dealers in 5 surrounding states for 4 days no one has the part nor for Canada or Ford Mexico something wrong here.
The car suddenly loses power when driving. There is no control of acceleration. This dangerous if this does it while in traffic. The code on the error is PT1111 and PT1112. Ford has no parts available and on back order. Some one is going to be seriously injured because they will not be able to control their vehicle.
On my way home on a 5 lane road, I was cruising at about 45 mph in fairly heavy traffic and experienced throttle body failure. Without warning, the wrench light came on and I had no throttle response whatsoever and to make matters worse was on an incline which made it even harder to get pulled over as I lost speed quickly. I turned onto a side street, barely avoiding a rear end collision. My car slowed to a crawl and I proceeded to put it into park and turn off the engine. After re-starting the engine, the wrench light was gone and there was no indication that there was anything wrong with the vehicle.
I was driving on the highway with the cruise control set at 65mph. The car jerked and the cruise kicked off and I lost the ability to accelerate. After the dealership service department looked at the car I was told that the throttle body need replaced. However, the throttle body is on national backorder with no release date.
While driving on the freeway, the engine stalled. A wrench symbol came on the dashboard. The car started lurching forward and was nearly hit by two other vehicles from the rear. I was able to stop. I turned off the engine and after a few tries, the car started up again. This has occurred at least another 20 times since then. I've spoken with Ford over the phone repeatedly and explained that there are numerous web sites discussing this as a throttle body problem. But Ford refuses to acknowledge the problem and have told me that they're not even sure if it would be covered under the power train warranty.
6/14/12 car was low on fuel, but not on empty and message indicated 32 miles to E. driving up hill car lost power, did not die, moved very slowly. Able to get off street into parking lot of restaurant. Car seemed to regain power, so tried to pull back on street going down hill, but at edge of lot, I realized the brakes were not responding. I managed to avoid car coming and was able get back into the parking lot as pulling into parking spot now slight surge of speed but still no brakes and hit restaurant's sign. Took car to dealer, could not duplicate problem and blamed it all on low fuel. On 6/20 this time with tank almost full. Had same problem, car suddenly had no power, but did not die. I pulled over and turned it off and waited several minutes. When restarted went about four miles and happened again. Stopped, turned off, restarted and went a little further, but now check engine light on. Fortunately, both times not going 60 miles on the highway and suddenly no power had towed to dealer and this time, replaced the throttle body. Said it was an updated version. If they know there is a problem and have an updated version, why is there no recall? I think this could be very dangerous.
A D V E R T I S E M E N T S
- Decatur, IL, USA