CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,714 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This happened to me on multiple occasions where I will be driving and my car just looses power and the throttle wont work. I have been lucky enough not to have been in an accident but have almost been in two because of the problem. I have to pull over and shut the car off for a couple of minutes before I can start it back up and when I try to start it back up it has a hard time starting.
Had cruise set at 55mph and lost all power. The wrench light came up on the dash and could not accelerate. Had to pull over to the side of the busy highway. Restarted the car and it seemed normal. The car has done this multiple more times since the incident yesterday. It is now doing it every time we drive. It is extremely dangerous to lose power in your car on a busy highway! this problem needs addressed. From what I read online there are many people that have/had the same problem!
My vehicle stopped in the middle of traffic (several times), while driving 25 mph. It stopped with no pre warning signs. The car is only 3 years old and I only purchased it less than four months ago. This is very disheartening!
Going down the road and there was a thump and the gas pedal quit working. The car didn't go dead but the gas pedal wouldn't accelerate the vehicle, coasted to the side of the road, turned it off and back on and the gas pedal worked. It did this twice on 8/22/14, once on 8/24/14 and has done it once today so far 8/25/2014. The first time it did this was 9/12/13 and it didn't do it again until 8/22/14. There are pages and pages of Ford Fusion owners having this same problem and they say it is the throttle body causing the problem. When it did it today I was pulling out on to the highway from a stop sign and could not accelerate to get across the road. I had to stop in the center lane to keep from being hit. Ford needs to fix this before someone is killed. I am scared to drive my own car but don't have any other way to get to work. The reference # for last years complaint is 10543529.
After stopping at a stop sign, when I pushed the accelerator, the vehicle jerked and would not accelerate past the idle drive speed; a wrench light displayed on the dash; I slowly maneuvered into a parking lot. After restarting the vehicle, I managed to get home and drive the car for several days without issue. A quick internet search led me to suspect the throttle body. On about July 29th, the same thing happened. I pulled to the side of the parking lot that I was in and restarted the vehicle. On the morning of July 31st, as I put it in park at my place of employment, the vehicle stalled (the engine stopped and RPM display showed 0) and the battery light and oil lamp light displayed. The vehicle started right back up. Upon leaving my place of employment, the vehicle stalled four additional times within the 9 miles between work and the nearest auto parts store. The employee stated that the affected part was the "throttle body" just as I had found before.
- Olive Hill, KY, USA
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Car would not go over 10 mph. Pulled over turned car off, restarted and engine surged up and down. Turned off again, restarted. Problem went away. This is the second time it happened.
While driving down the interstate to work, the car all of the sudden jerked and started to decelerate. I was able to pull off onto the shoulder, while the car continued to jerk forward. I turned off the ignition, waited a few seconds, and restarted the car. I proceeded to reenter the highway, and a few seconds later it did the same thing again. I once again pulled off onto the shoulder, turned off the ignition, and restarted the car. This time the car ran fine all the way to work. I am concerned that since the freeway has a few construction spots where there are no shoulder pulloffs, I could have been in a serious accident.
I own a 2011 Ford Fusion. While taking my child to a birthday party we noticed surges in power at no previous inclination of a problem. Two days later I noticed the same surge in power as if the car wanted to speed up and slow down on its own. The problem progressed a few days later to surges in power and also my car then completely died at a red light. It is now four days later and the problem has rapidly increased to a problem of dying while driving down the road and dying while idling sitting in the drive way. This is a serious safety issue, a car should not accelerate and decelerate or completely die while driving down the road. I could possibly see a serious issue or accident occurring because of this problem. I have researched issues with my model of car and have seen several people have the same issue and share my concern.
2011 Ford Fusion. Consumer writes in regards to throttle body problems. The consumer received a letter from Ford stating he could possibly experience a sudden reduction of engine power. The consumer believed a recall should be issued, instead of issuing warranty extension.
Vehicle over accelerated when coming to a stop. I put both feet on brakes and shifted into park/neutral (has happened several times) and car accelerates to over 7000 RPM and automatically goes back down to normal. I have had the throttle body & motor assembly replaced (4/28/2014) yet it happened again immediately upon initial drive from Ford dealership. Dealership kept my car for 3 additional days and then advised that they could find nothing wrong and I was told (sales general manager) that what I was reporting to them "could not happen".
While making a right turn into a parking space in a parking garage the vehicle suddenly accelerated and hit the concrete pylon before the brakes which were applied stopped the car. There was a lot of front end damage but no personal injuries.
The contact owns a 2011 Ford Fusion. The contact stated that the vehicle suddenly accelerated while she pulled into a parking area at unknown speeds. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure and current mileage was 13,000. Updated 6/10/14 the consumer stated the vehicle surged and applying the brake, did not stop the vehicle. The vehicle went off the road into some trees. Updated 07/24/24
My wife, [xxx], was driving our Fusion. She had traveled approx. 1/4 mile and was approaching a stop sign at bayside dr. Newport beach, ca at the harbor is. Dr. intersection. Suddenly, the car accelerated, catching her by surprise she went through the intersection and was narrowly missed by two oncoming cars. She told me later that it happened a second time on the freeway (she was on her way home) but was not in immediate danger when it occurred. We have traveled these streets several times. Had just left the restaurant where we had lunch....was riding my bicycle home and watched her go through the intersection....very scary!! note: The throttle positioner was replaced on this vehicle a couple months ago. It had failed to 5mph. Villa Ford in orange ca did the repair. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 10/7/2014
Battery goes dead after sitting a few days. Possible sign of electric throttle body failure.!!"?" battery replaced twice in 4 months, charges normally. While looking for possible electrical problems associated with the 2011 Fusion (11K miles) I discovered there is many, many people complaining of throttle body failure. I went to the local dealer and called Ford and asked them to replace the throttle body and trace the electrical problem. I was told that they would only honor their "customer satisfaction program" concerning the throttle body if it fails!!!!!! I explained that I was afraid to drive the vehicle and if they had an updated throttle body and "limp home" update they should install it and make corrections. A call to Ford and they refused to fix the potentially deadly problem. So what recourse is there?? my Fusion and F-350 are both headed for trade at a no nonsense dealer. Lacrosse and Silverado, here I come!!!!!!! I suggest you do something similar.
During normal driving conditions and speed, the car just stopped being responsive to the acceleration pedal without warning, the maintenance wrench light came on, and the car started slowing down. I was able to turn on the hazard lights and pull over to a safe location, while cars were pulling up behind me very quickly. As the car was left idling it became very rough, like the car was missing. To correct the problem, I had to turn off the car, wait thirty seconds to a minute and start the car again. The car started a little rough but returned to normal operation. The maintenance wrench light was not illuminated and no other warning lights illuminated. This has happened twice so far about a month apart. The first time this happened the vehicle was less than three years old and only had 23,214 miles on it. Luckily both times it happened on a local street and not on a highway. I consider this a safety and reliability problem. You have no idea when your car is going to just stop accelerating as you are driving.
While driving on crowded 6 lane street, car just lost power, I was able to pull over before being hit by oncoming traffic. Car was towed to rivertown Ford and they stated it was the throttle body, this has happen again on 12/05/2013 as I was driving all of a sudden my car slowing stopped moving regardless of how much I pressed on the gas. Taken to rivertown Ford again and they say it's the throttle body and it cost over $500 to fix.
The car was parked, and when I put it on reverse to back out, there was a beeping sound that said "power steering fault" and the wheel was super hard I could not continue to drive, so I put the car on park and turned it off. Left the car, and when my husband went to get the car, it turned on fine & drive fine. Two days later the same thing. Wondering if this is a recall or this can be replaced by Ford"???" first a few months ago, the "throttle body" & now this!!!!!
The contact owns a 2011 Ford Fusion. The contact stated that while traveling at various speeds, the vehicle suddenly accelerated and crashed into a cement staircase. The driver sustained shoulder and head injuries. A police report was not filed. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 25,000.
A D V E R T I S E M E N T S
- La Verkin, UT, USA