CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
5 / 0
Average Mileage:
55,224 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The "Power Steering Assist Fault" light came on when the car was started and the steering wheel was very heavy and hard to move. Simultaneously, the "Service AdvanceTrac" light also came on. The vehicle was later scanned and an internal component failure code "U-3000:04-68" was identified for the Power Steering Motor. This is an internal system failure. The safety risk was to the driver along with other drivers on the road due to the vehicle being harder to control. The failure happened during a 600 mile drive and the vehicle was driven home carefully as no other arrangements could be made. Driver sustained wrist injury and pain at the carpals from increased effort needed to manually steer vehicle. The "Power Steering Assist Fault" had previously appeared for a couple seconds upon vehicle start up but had not previously disabled the power steering. It had been originally reprogrammed with the recall in 2016 but the recall re-programming proved ineffective.
Within one week, my power steering fault came on twice, luckily driving at 5-10mph. But still scary at 10mph. Scary to imagine any faster. It locks up randomly out of no where in the neighborhood. Nothing touched before hand, no indication it was going to lock up, no warning. It locks up and cannot move the wheel so I have put it in park and turned off engine and restart it to move the steering wheel again. On the dash it will say -??Power Steering Fault-??. This is my vehicle I rely on for work and commute for myself and my child. No other vehicle possible for backup. This is dangerous and will not risk driving the vehicle, and at dead end with work and transportation on a busy schedule. I was lucky it did not happen in an intersection or crowded street or freeway and more lucky that my child was with me on one of the two times it happened driving 5mph and not 10mph. Cannot imagine it happen with other vehicles around.
While driving on a major highway during rush hour, at the posted speed limit (65MPH), without any warning the vehicle completely lost any and all braking capability without any prior warning or indication of an issue later on after managing to avoid any type of accident or collision with anything around. I turned the car off, when turning the car back on then and only then I received a dashboard full of lights most important being -??service advancetrac-?? and (!) BRAKE, -??Check break system-??. By reading many other forums with the same car and the exact issues and notifications it says that there is a glitch in the ABS module with communicates with the hydraulic control unit which caused complete and catastrophic brake failure. Which could have resulted in a major accident, risking my life, the occupants of my vehicle, and any other vehicle around. Lucky I was able to maneuver my way off to the side of the highway, and slowly make my vehicle come to a stop, then putting it in park, which would be the only way to stop the vehicle from moving or rolling back or forward. I believe this is a very serious issue that must be addressed. The car is now being diagnosed at a Ford Dealer at a cost of $200 and probably a repair cost of over $2600 according to others. I-??am still waiting after spending $1000 on a car rental to make it to work so I would not risk my job. This is all more money then I even make, these companies need to be held accountable for putting the lives of me and my family and all the other people and families on the road that day. Thank god this did not end differently. The website is not allowing me to upload any photos of the light that appeared on the dashboard only after the incident occurred! I would have liked for people to see incase they experience this same issue
I was driving on the highway and my power steering suddenly went out on me in the middle of traffic. My 2011 Ford Fusion SE had a "Power Steering Assist Fault" on my dash and it stopped working, it only had 117k miles on it. I then took it to the dealership to get it diagnosed and they said it was the Rack and Pinion that needed to be replaced. They told me that its a known problem, and for this generation of Fusion there was an extended warranty for this problem, but only 10 year/150k miles, whichever comes first and my car(12 years old) is now too old to get it replaced at no charge. Said that Ford around 2011 was introducing electric power steering for the first time. The Ford Dealership then wanted me to pay out something like $2300 to have them replace the parts needed. This was so incredibly dangerous to have this suddenly happen, I almost wrecked trying to get off the highway during rush hour. I have no clue why Ford would make a car and not make it a mandatory recall to replace parts for the electronic steering. After Googling my issue, I found many others having this same problem and getting screwed over by Ford. Please don't keep letting them get away with this. I just want to feel safe on the road in my car.
on November 28, 2023, I was driving about 30 mph when my power steering completely went out. Two warnings popped up stating -??service power steering now-?? and -??service advancetrac-??. The two icons with what looks like tires sliding / tcs indicator are also present. I did nothing out of the ordinary and typical driving. I wasn-??t on icy roads or speeding. I didn-??t hit my brakes in any manner that would trigger a mishap with sliding. But this is scary to have happened and now because it-??s winter in Idaho, it will be absolutely unsafe for me to operate this vehicle. This needs to be taken care of.
- Twin Falls, ID, USA
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As I drive the power steering is locking up and my steering assist vault keeps coming on. I have taken my vehicle to Clinton, Indiana Ford dealer & currently taking it back 11/28 for the same issue. Please help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
June2 2023 my car the power steering quit no longer able to steer the car. No longer able to drive the car 2011 ford fusion. i noticed there were recalls on steering and electrical my is electrical power steering (no pump). i need to know if i qualify to have it fixed i have reported this to everyone in ford i know to ask. i need my car. my husband was driving when it happen he made it home safe thankful.
It started in February 2023 no warning lights nothing just when I came to a stop at a red light the car dies it will start right back most of the time but other times when you start it back it's like the starter stays engaged and makes a struttering sound and whole car shakes and you have to hurry and shut it back off and restart it again the longer you drive the car the more it dies when you come to a stop other times it may not do it for days I've almost been in 7 accidents that I've counted bc of this issue bc it dies and ppl think I should be moving and I can't or I just turn at a light and it will die and I can go until I restart it I also think it cause my battery to go out bc I had to replace it not long after this started. It's not been reported to anyone but you or inspected but is available to be anytime. Components affected ( DOOR HANDLE INSIDE PASSANGER SIDE)My 2nd issue is with my passenger side door handle without warning it just stopped working and now you have to roll window down to open from outside my safety could be at risk bc I wouldn't be able to get out of car if there was a crash. It's not been reported, inspected by anyone but is available anytime to be.
The power steering has failed intermittently (at least 5 separate occasions) while driving. The failure was inconsistent between times driven and parked. First time noticed, turned vehicle on and could barely move the wheel. Turned vehicle off and back on and didn't have an issue with the steering wheel or on the road and got home okay. The issue started out this way and then once it was consistent it was unable to operate the vehicle safely. This vehicle is our main vehicle so it happened to myself and to my husband while on his way home from work. However, when the power steering failed was extremely difficult to turn the wheel while driving. We took into dealership and the diagnostics was the electrical power steering is faulty and the traction control has failed. After looking into the issue - we believe our 2011 Ford Fusion may have been one of the recalls that should have been included for the power steering failure recall that was sent to other 2011 Ford Fusions. We did not receive a notification, however after viewing online - Ford recalled 445K vehicles with the same exact issue.
Power Steering Assist Fault I've seen where the 2011 Ford Fusion was recalled for this and mine has failed. Please add my VIN to the list. If you have any questions or need more information, please contact me. Thank you.
The contact owns a 2011 Ford Fusion. The contact stated while driving 60 MPH with the air conditioning activated, there was a burning odor inside the vehicle. The contact reached under the glove box and discovered that the heat sink and wiring harness connecting the fan was extremely hot to the touch. The contact indicated that no flames were present but the wires were visibly charred and burnt. The contact stated that the heat sink and wiring harness connection to the fan had been replaced on multiple occasions. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted regarding the failure. The failure mileage was 80,000.
Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine
Advancetrac light started turning on, then about the 3rd time the light flashed electric brakes went away and was left with extremely hard to press hydraulic brakes. Just to SCAN the car ford wants $200 because they have a proprietary system...
On 12/13/21, my son swerved out of an accident and hit a high curb which damaged the driver's side tire. Luckily the Air Bag did not discharge. Recall 21S12 Driver Air Bag Inflator Replacement was issued in March of 2021, yet I did not receive a letter, and my car still has not been repaired. Are you waiting for a fatality to occur before providing the dealers with the necessary supplies?
After having the takata airbag recall taken care of by franklin Ford Lincoln the engine oil light was on and the battery kept draining and had to be replaced today. Ford claims that they did nothing incorrect in the recall but prior to taking my car to Ford the battery and 02 sensor were in fine working order. After the recall they were not. After replacing the battery today the car still hesitates to start and the ac system keeps making a clicking noise. This was not happening before the recall was performed. I don't think that my car will ever be the same and it is all due to Ford Lincoln of franklin replacing the airbags.
The contact owns a 2011 Ford Fusion. The contact stated that while driving 30 mph, the ABS, emergency automatic braking, traction control, and service warning lights illuminated on the instrument panel while depressing the brake pedal. The contact also stated that excessive force was needed to bring the vehicle to a complete stop. The vehicle was taken to lucas Ford (900 us-130, burlington, NJ 08016) however, the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 128,262.
My car has been absolutely fine for the most part until about 4 weeks ago, while I was driving the low tire pressure light came on, so I went and aired up the tires, the low tire pressure light went off but then the service power steering light and advance tire traction appeared at this time im pulling back into my drive way, then I came out my house a few hours to leave and the stirring wheel was locked I tried to drive it and now the strring wheels goes to the right I never had this issue before let alone any warning signs.. I looked into recalls with Ford and it showed my 2011 Ford Fusion had recalls for whats going on, so I called a Lincoln Ford dealership that said bring it in they kept my car for a week and when I picked it up nothing was fixed on it and they had no paperwork to give me the show they fixed it so I returned my car the very next day because when I drove off it was still doing exactly the same thing but worse so now they've had my car for a week and they called me this morning to tell me my car has been doing the same exact thing and it is the wire harness that needs to be fixed and it's not under the recall but it is part of the power steering so I don't get
A D V E R T I S E M E N T S
- Greenville, SC, USA