CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
49,659 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was going just going down a residential street and a warning light came on and my car started surging and running rough and basically just stopped. I turned it off and let it sit a bit and then it restarted and the warning light was off and drove fine. One month later this happend again in town and approximately at the same speed. I figured I would have them check it as the owners manual stated to do if it happened more than once when I got my oil changed. About 3 weeks after the 2nd incident and 2 months after the 1st, I was on the interstate going 65 mph and the light came on and it was as if I was not getting any power, the accelerator didnt do anything and I had to pull over to the shoulder in heavy traffic. Again I turned the car off let it sit a bit and continued on. My dealership is 10 miles from my home, as I was taking the car in to get checked and the oil changed the incident happened 2 times in this 10 mile distance in interstate traffic and again I had to pull off onto the shoulder in heavy traffic just to get to dealership. It happened 3 times in a 3 day period. They said this was not covered under the powertrain warranty and my car only has 54000 miles on it and it was $500 to fix.
Driving with a handicap child and 2 other children in the car down a road that is 55mph. All of a sudden the RPM revved up to over 9000 and would not go back down. I did not have control over the speed of the car for a moment. Then the wrench and the check engine light came on. The car stuttered and then shut off. I was almost rear ended in the middle lane of traffic.
The contact owns a 2011 Ford Fusion. The contact stated that while driving 70 mph, the vehicle lost power as the transmission warning light illuminated. The contact coasted to the side of the road to shut off and restart the vehicle, as it resumed normal function. The vehicle was taken to the dealer for inspection and they stated that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
On September 15, 2013 I was driving on a major surface street at approximately 35 miles per hour when the car just stopped working. Completely powerless. I saw two lights on the dashboard: The battery and the oil. There may have been more but I was more focused on safety and oncoming traffic than the lights on the dash. I decided not to take a chance of getting rear ended (injured or killed) so at the first big break in traffic I safely exited the vehicle and walked over to the sidewalk (one lane over). A local apartment resident saw the incident and grabbed a safety cone to put behind my car as a warning. Thankfully there were no accidents but there were some close calls and last minute lane changes as drivers came upon my car. I called Ford roadside assistance and they sent a tow truck to get the vehicle. It started up perfectly for the driver, but I had it towed anyway. It has been at the dealer for two days. They have been unable to duplicate the situation and have received no "codes" to indicate a problem with the vehicle. They have called Ford to ask for assistance and Ford has asked them questions regarding lights going on, my speed at the time of the incident, how far I had been driving the car before the incident, etc. This is the second time I have had a problem with my 2011 Fusion completely failing. The first time was in September 2012 when the throttle failed on the freeway. It was supposedly fixed. This time the lost of power did not feel like the throttle. It just stopped working. Had power. Didn't have power. I am extremely concerned that the dealer will find nothing wrong with the vehicle and it will be returned to me in an unsafe condition. Others have reported this and similar issues. Please get these vehicles recalled before someone loses a life.
While driving in the center lane on the southbound I-5 freeway my 2011 Ford Fusion began to feel like it was driving through mud and lost acceleration. When I attempted to compensate by accelerating the car, it resisted and continued to slow significantly. Thankfully traffic was not extremely heavy at the time and I was close to a freeway exit. I pulled to the right, avoiding oncoming traffic (barely) and coasted down the off ramp. By the time I got to the off ramp (about 10 seconds) the car had gone from 65 mph to less than 5 mph. If it wasn't for the momentum of the vehicle I would not have been able to make it and would have been at a dead stop in the middle of the freeway with oncoming traffic (and semi trucks) going between 60 and 75 mph. The engine was throbbing, the car was shaking, and I had no acceleration capability at all. I had enough momentum on the off ramp downslope to turn right and stop my vehicle at the side of the road. I called a tow truck and the car was taken to a dealership for repairs. I was told the throttle was the problem and it was replaced under warranty. Had timing not been exactly right, this problem could have caused a very serious or even deadly accident for me and for other drivers on the road. I have since learned about this ongoing issue online and wish I would have known at the time that it was a problem and known how / that I could submit a concern to the NHTSA.
- Santa Ana, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The engine stalled in traffic on a 4 lane secondary road while traveling approximately 45 mph. I was in the left lane with concrete jersey barriers to my left, and traffic behind me and to my right, so I shifted to neutral and restarted the car, but the engine went into 900 RPM "limp mode" with the check engine light and wrench icons lit. I eventually crawled over to the right lane and then the breakdown lane to shut off the car and went through this process three more times to cover the last 10 miles of my commute home. I used an obd II scanner to identify a P2111 code before contacting my dealer's service department. A little research shows that this throttle body failure is a dangerous situation that the NHTSA has been investigating for a while, but Ford has still not owned up to the responsibility of issuing a recall.
I was driving 35mph when the vehicle lurched a couple of times and decelerated on its own to 2mph. No matter how much I pressed on the gas or let off on the gas, the vehicle stayed at 2mph. The "wrench" icon illuminated on the dash. The engine stayed mid-way between hot and cold, but the RPM's never got above 1 & 1/2. took the car to a dealer and found out that the throttle body is going out. I was so thankful I was not driving on the interstate at 70mph (or turning into traffic) when the deceleration suddenly occurred. I was powerless.
Started the vehicle and began driving, the throttle died in the middle of an intersection. Had to restart car in intersection. The throttle returned momentarily. Slowly drove the vehicle at < 5mph (as all it would allow) to autozone. Received P2112 code: Throttle control stuck shut. Had to tow home. Relevant to this article and investigation: www.usatoday.com/story/money/cars/2013/02/25/probe-Ford-cars-SUVS-stalling/1945799/ have since paid for Ford to replace the throttle body. Am awaiting recall for reimbursement.
Driving 70 mph down the highway and the motor simply cut off. Was fortunately able to make it to the emergency lane and come to a stop safely. Turned ignition off. Then turned the ignition on and the car immediately cranked back up. Drove to nearest gas station thinking maybe being low on gas with about 40 miles to empty was the issue. Filled up with gas and proceeded home. The next day, as we were beginning to take a trip, after turning onto the on ramp and started to accelerate to get onto the highway, the engine turned off again. Fortunately was able to get stopped before being hit from behind by the cars closely behind me that were accelerating to get on the highway as well or by the flowing traffic on the highway itself as I entered the busy highway, thus endangering the lives of my whole family and those persons of the vehicles that may have come in contact with my vehicle. Cranked car right back up and slowly proceeded to the Ford dealership. Where I was told that the mfi throttle body and motor assembly had to be replaced to correct the problem. This is failure is a danger to every Fusion driver and their occupants, as well as, anyone that is driving near them that could hit them in the rear or possibly hit them in the door killing the driver or occupants because the car will not accelerate though an intersection or onto a highway.
Increased RPM, then vehicle stalled on road giving transmission indicator. Shifting delay, and stalling. Reported to have internal problems with suggestion of transmission rebuild. Vehicle has less than 100,000 miles.
This is my second occurrence: I was driving at a level speed of about 45 with the flow of traffic (in-city road, speed limit 45). When I heard my car seem to shift out of gear, and start stalling and slowing down and the wrench icon on the dash was lit up. I was in the left lane of a four-lane street. I got to quickest upcoming shoulder, and turned my vehicle fully off and back on. This stopped my car from stalling and shaking. But I am starting to feel very unsafe in my vehicle because there is no warning when my car will stall out and I do a lot of highway traveling. This was the second time in a 2 week period that this has happened.
I own a 2011 Ford Fusion. On 8/16/2013, on city streets, traveling less than 20 mph, the car engine cut off, the wrench light came on. I was able to steer, but all of my dash indicator lights were functioning as well as A/C and radio. However, there was no response from the accelerator. At less than 5 mph, she began to shudder/balk like I was just learning to drive a stick shift. On 9/2/2013, the same thing happened at two separate times, except during the first I was driving on a toll road at 55 mph. The second incident I was again traveling at 55 mph on an access ramp that leads onto the interstate. In all 3 incidents, the wrench light came on and I did have control of the steering wheel and was able to safely get my vehicle out of the main thoroughfare. I then shut off A/C, radio and ignition; waited a short time and restarted the car. Each time she hesitated ever so slightly before starting and I was then able to drive on to my destination.
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 65 mph, the vehicle was hesitant to accelerate. The vehicle was taken to the dealer for diagnosis. The technician stated the throttle would have to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 76,500.
I was merging from one interstate to another and had accelerated to 65 mph. The car automatically started decelerating and shaking. Thank goodness I was in the right lane and was able to pull off. I turned it off and it started again. I was able to drive it a short ways. It did it 2 other times while I attempted to drive it to the Ford dealership and when it did it the 3rd time I pulled off the road and had to get towed. It was extremely scary and had I not been in the right lane to pull over at each time it happened, I don't know what would've happened!
I made a complaint on 8/25/13 about the throttle body. I called the Ford dealership to have it checked to see what was wrong with it. They called back and said it was definitely the throttle body and that the part would not be in for 4-6 weeks because the part was back ordered due to high demand. There are so many cars that need to have this replaced. I couldn't believe it. I am now without a car because I am afraid to drive it for fear I will get hit. I am still having to make a payment and no car to drive. No warranty so when I do get it fixed I will have to pay out of my pocket. Hopefully they do the right thing and have the Fusion that are affected recalled.
While driving the car shuddered, lost power, had no gas peddle response and ran very rough. Put car in park and shut off. Turned ignition, car turned over for 10-15 seconds as if starving for fuel. Finally caught and ran for about 2 miles, then happened again. In a span of 4 miles it did this three times. A few days later it did the same thing 3 times in a matter of about 10 miles. That time was on the highway doing 65 mph.
My car had just over 52000 miles on it when this incident occurred. I was driving on the highway around 70 mph when my car lost throttle control. It felt like the transmission pulled itself out of gear and I was unable accelerate. I had very little control over my car. When this issued occurred the "wrench" icon on the dashboard had turned on. I was able to pull over to the shoulder, and when I put the car in park the car began to mildly jerking. Frantic, I turned off the vehicle to stop the jerking. After about 10 seconds, the car was finally calm and I attempt to restart the car. When car was restarted there was no longer any jerking coming from the vehicle, the wrench icon was gone, and I had control of my gas pedal again.
We were driving on the interstate and all of a sudden we lost power and the tool light came on. We slowly got off on the side and drifted to a rest area. We turned the car off and attempted to start again. We were not sure if it was going to start. After it started it ran fine until the next day and the same thing happened. I have just be lucky to be able to find a place to pull off and have avoided getting hit.
Car just seemed to go out of gear. Coasted to side of road turn ignition off and it did the same thing again coasted to side and called road side assistance.
A D V E R T I S E M E N T S
- Ankeny, IA, USA