CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
2.6
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,042 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Fusion. While the vehicle was stationary, the driver's door latch fractured and the passenger door would not open when prompted. Coggin Ford jacksonville in jacksonville, Florida was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 58,000. The consumer stated the driver seat would not adjust forward.
The contact owns a 2011 Ford Fusion. The contact stated that all the lug nuts were stripped and the driver's door would not remain closed. Also, the door ajar warning indicator illuminated. The vehicle was taken to a local dealer (anderson Ford, 3900 clemson blvd, anderson, SC 29621) where it was diagnosed that the door latch needed to be replaced. The lug nut issue was not addressed. The vehicle was repaired. The manufacturer stated that the vehicle was not included in a recall. No further assistance was provided. The failure mileage was 109,000.
The contact owns a 2011 Ford Fusion. The contact stated that the door latches failed to open properly from the outside manually. The contact had to use the electric function or roll the window down to open the doors. The dealer (ted britt Ford of fairfax, va) replaced the latches, but the contact was uncertain if the failure would recur with any of the other latches. The manufacturer was notified of the failure. The dealer and manufacturer indicated that the vehicle was excluded from any recall campaign with no solution other than replacing the part. The approximate failure mileage was 33,208.
The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door failed to open when using the interior latch. The contact had to climb over to the passenger side in order to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to Ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA