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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion windows / windshield problems

windows / windshield problem

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2010 Ford Fusion Owner Comments

problem #4

Apr 102019

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. When the contact attempted to open the sun roof, it moved a quarter of an inch and failed to open. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. The VIN was not available.

- Adrian, MI, USA

problem #3

Jun 102018

Fusion

  • 82,000 miles
The contact owns a 2010 Ford Fusion. While driving at unknown speeds, the vehicle stalled and the check engine indicator illuminated. The contact stated that the moon roof failed to open or close and the doors failed to open. The contact had to use the window to exit the vehicle. The vehicle was taken to the local dealer (long-lewis Ford Lincoln, 2551 john hawkins pkwy, hoover, al 35244, (205) 718-7027) where it was diagnosed that the moon roof was off track and the throttle body needed to be replaced. The throttle body was repaired. The other failures were not repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was 82,000. The VIN was not available.

- Helena, AL, USA

problem #2

Jul 182012

Fusion

  • 66,000 miles
My 2010 Ford Fusion has a power sunroof and one day, when I tried to close the sunroof, it would not close all the way. After inspection, I verified that a piece of plastic had broken off the sunroof rail that is critical to pushing down the automatic wind deflector. The wind deflector stays up and the sunroof runs into it directly, preventing it from closing properly. After detailed inspection, there are several cracks in the roof rail plastic and must be replaced entirely. This repair will cost more than $1,000 and I have not even reached 70,000 miles yet. I also hardly ever use the sunroof.

- Portland, TN, USA

problem #1

Dec 062010

Fusion

  • miles
2010 Ford Fusion. Consumer writes regarding a large hole measuring approximately 15 inches wide and 10 inches deep due to the sunroof cover inside the vehicle opened up while driving the consumer stated sunroof glass and fragments were everywhere in the sunroof well.

- Cumming, GA, USA

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