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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion windows / windshield problems

windows / windshield problem

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2010 Ford Fusion Owner Comments

problem #1

Feb 092011

Fusion

  • 20 miles

A D V E R T I S E M E N T S

I have a Ford Fusion with about 30000 miles. I first noticed a hard shift at 10K miles and thought maybe its just a simple fix. I took it in and they reprogrammed the transmission and the service supervisor said that this transmission adapts to the owners driving habits. Well 3K miles later its worse so I take it back and the tech said all the clutches were replaced and two other things were done! I have taken it back four more times and have not had it fixed. It appears that Ford admitted there was a problem with a transmission code that fixes the problem. However, the problem was not fixed and I am left with a vehicle that also had a window motor replaced, some pulleys that were making a whistling noise, and a battery and taillight that went out changed. I don't know if its a lemon, but I smell disaster in the next couple of years! wish Ford would do the right thing and stand by its product.

- San Antonio, TX, USA

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