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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 44 of 80)

« Read the previous 20 complaints

problem #736

Oct 012017

Fusion

  • 78,000 miles

A D V E R T I S E M E N T S

Power steering. I have had my car for only 7 months when the first incident happen. It had after about a month of me having my car when the service advance trac. Came O I did let the dealership know and all they told me was I had push a button. Well it did go off until a bout a month ago when it came back as I was driving and also that's when my power steering went out at the same time. I then again told them. Well since then I'm still trying to get it fix along with all the other major recalls that are on my car. I did tell them about it and all they told me was there are no recalls on my car. This is very frustrating. Ford does need to do a recall on the 2010 Ford Fusion.

- Seguin, TX, USA

problem #735

Oct 032017

Fusion 6-cyl

  • Automatic transmission
  • 115,800 miles
The contact owns a 2010 Ford Fusion. When the contact started the vehicle and shifted the gear into reverse, the power steering assist warning indicator illuminated. The contact stated that the power steering became stiff and required excessive force in order to maneuver the vehicle. The vehicle was towed to the dealer (classic Ford Lincoln, 8540 tyler blvd, mentor, oh 44060) where it was diagnosed that the power steering module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The approximate failure mileage was 115,800..updated 11/09/17 consumer stated sudden loss of power steering update 7/25/18

- Cambridge, OH, USA

problem #734

Oct 082017

Fusion

  • 97,000 miles
Power steering assist fault- this warning occurs randomly and the power steering fails when turning on the car. Often I can remedy the issue by restarting the car, but it has been occurring more frequently and restarting the car won't fix it. I've read many accounts of this happening while driving and represents a safety hazard. Time to issue a recall on 2010 models as Ford has for other models.

- Saint Louis, MO, USA

problem #733

Oct 062017

Fusion

  • 100,000 miles

A D V E R T I S E M E N T S

Service power steering now came on and all power assisted steering was lost, no warning, funny how they recalled 2011 models with the same problem but not 2010, very dangerous, vehicle was in motion when happened

- Three Rivers, MI, USA

problem #732

Oct 022017

Fusion

  • 130,000 miles
The contact owns a 2010 Ford Fusion. While the contact's son was driving 20 mph, the power steering failed and the traction assist and other warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an electronic power steering control failure, and the power steering rack needed replacement. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

- West Warwick, RI, USA

problem #731

Oct 052017

Fusion

  • miles
The vehicle power steering assistance fault sign on my car and very hard to fix it. They have to inform the traveling public before big safety issue created.

- Alvin, TX, USA

problem #730

Sep 262017

Fusion

  • 102,000 miles

A D V E R T I S E M E N T S

Power steering assist lock failed four times upon start.I had to restart the vehice several times in order to get the power steering to work. I called the dealer and they said it could lock up at any time, even while driving at high speeds. I decided it was unsafe to drive and had it towed to the dealer where I had to spend $1500 to repair. This is definitely a safety issue and the 2010 Fusion and they should have been included in the recall of the of later year models 'recall #15V340000 I can't imagine driving on the freeway at 70 mph and having the power steering fail.

- Grosse Ile, MI, USA

problem #729

Sep 272017

Fusion

  • 113,900 miles
Power steering failed multiple times over the past year while daughter driving on highway between 60 - 70 mph. Display was power steering assist fault and service advancetrac. She was able to pull over and restart car to clear and problem went away. Power steering failed for the last time Sept 27, 2017 and cannot be reset. Mileage is close to 114,000 now. I "muscled" the car to the Ford house on September 30 for diagnosis. Codes Ford pulled are C200D:49 and U3000:96. Ford recommended "replace steering gear (internal failure) and 4 wheel alignment after replacement". cost roughly $1825 plus tax. I declined service and I now have a 7 year old car I am still making payments on sitting my driveway. Some "great first car" for my college student. Seems like this car should have been included in the safety recall I read about on here. I have a 1997 Ford truck with 315,000 miles on it - I have taken great care to keep it on the road and the power steering has never once failed in that amount of mileage / years.

- Fort Worth, TX, USA

problem #728

Sep 202017

Fusion

  • 60,000 miles
The contact owns a 2010 Ford Fusion. While driving 75 mph, the power steering became difficult to operate. The contact stated that turning the vehicle off and back on remedied the failure. The contact stated that the failure was intermittent. The vehicle was taken to corwin Ford of springfield (3241 S glenstone ave, springfield, mo 65804, (417) 883-4330) where it was diagnosed that the power steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 60,000.

- Springfield, MO, USA

problem #727

Sep 272017

Fusion

  • 10 miles
Takata recalls - I was driving and my car sensor came on saying power steering assist fault. I didn't think nothing of it. So the next day taking my daughter to school and my steering wheel would turn at all. I had to get towing services. I call Ford about it they told me in customer no parts available at this time. The company is in bankrupt. They don't know when to get it in. When they do they will notify

- Ridgeland, MS, USA

problem #726

Sep 272017

Fusion

  • 113,000 miles

A D V E R T I S E M E N T S

While daughter driving, power steering failed multiple times. Vehicle displayed power steering assist fault and service advance track. She was able to clear by turning car off and back on. It has now completely failed and display stays on permanently. This should not happen to a car that is less than 10 years old.

- Fort Worth, TX, USA

problem #725

Jan 142017

Fusion

  • 74,000 miles
Power steering went out while driving on the road. Advancetrac and service power steering lights are on.

- Taylor, MI, USA

problem #724

Sep 252017

Fusion

  • 189,357 miles
Electronic power assisted steering (epas) failure on my 2010 Ford Fusion. Almost caused an accident when the steering became extremely sluggish turning at about 12 mph, and required brute strength to overcome (more than my non-power-steering car I've driven, where any movement above 5 mph eases steering torque). While driving at dorchester rd. Heading to ladson, SC, the steering was fine moments before then just suddenly failed. Good thing this didn't happen at the higher speed of 50 mph posted for dorchester rd. I struggled to get the car home, and there it sits. I've read a recall for 2011 Fusion, but is there a reason this year Fusion not included in that recall. Other older Ford have the same problem.

- Summerville, SC, USA

problem #723

Sep 262017

Fusion

  • miles
My vehicle lost power steering. First, I was in a parking lot. I started the vehicle, placed it in reverse, and begin to back out of my spot when the wheel felt heavy all the sudden and the chimes started going off. In my message center it said "power steering assist fault". I turned the car off and back on and it seemed to resolve the issue; however, I took it to the dealer to get it serviced anyways. The dealer said they were unable to diagnose an issue charged me $130 and sent me on my way. Just 5 days later, with my daughter in the car, my steering failed again. This time while driving in the middle of town on a busy street and at the exact moment that I was turning into an entrance to our dentist office! I managed to not cause an accident, again stopped the car and turned it off and again restarted it. As before, the steering seems to have reset itself. I'm seeing a large volume of complaints about this exact issue online and it seems a recall was done for newer models, but not for 2010. This is unsafe.

- Springfield, MO, USA

problem #722

Sep 252017

Fusion

  • 128,000 miles
I started my car and a warning light was on for the power steering and I could hardly turn the wheel. I turned the car off and back on and the car was back to normal. I am scared that this will happen while driving down the road as I have read many stories of that happening. I do not know why Ford has not issued a recall for this as it seems to be a very common occurrence

- Sevierville, TN, USA

problem #721

Sep 252017

Fusion

  • 5,900 miles
It didnt come with a warning my car was working just fine early this moring and then all of a sudden when I go to pick up my little girl my car goes complety out almost hit a tree please help us with this problem

- Tarrant, AL, USA

problem #720

Sep 222017

Fusion

  • 151,180 miles
I was driving home after picking up my 9yr old from school, when vehicle in front of me came to an abrupt stop, I had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic I had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on I had no control of my vehicle I could not turn the wheel at all it was locked I managed to pull to the side of the road with extreme effort I thought I was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.Ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that I don't have, ive taking great care of this vehicle but have had nothing but problems the same day this happened I received a factory recall for the purge canister and gas tank, the car when I bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if I was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable I mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.

- East Providence, RI, USA

problem #719

Sep 152017

Fusion

  • 67,000 miles
While driving on the freeway at freeway speeds warning light started flashing stating, "power steering assist fault" and "service advancetrac" I then immediately lost power steering and luckily was going straight so muscling the steering wasn't overly difficult. Got off the freeway and restarted the car and the power steering returned. 5 days later while driving slowly the same thing happened but now restarting the car doesn't get the problem to go away. Power steering isn't working on the car at all. When I start the car the info screen reads: Power steering assist faults appears. It is extremely difficult to turn the wheel, then an alarm sounds and the indicator light for service advancetrac appears and steering gets slightly easier but power steering is still not functioning. Very difficult and dangerous to drive the car now but I have to get to work and don't have the money to get it fixed.

- Lowell, MA, USA

problem #718

Sep 122017

Fusion

  • 68,000 miles
The power steering in my car will turn off for no reason at all. It is extremely unsafe. I can re-start the car and then it'll be fine for awhile, and then go out again for no reason. It can happen on the highway while traveling very fast.

- Fairfax, VA, USA

problem #717

Sep 142017

Fusion

  • 152,000 miles
My steering wheel is "locked". it has been doing this for a while now, but I would just turn the car off and turn it back on and it would work. Well on Thursday morning 9/14/2017 this didn't work anymore. I've researched this problem and learned there was a recall for this very same issue on the 2011 Ford Fusion, by the way my car is a 2010 Ford Fusion. These cars have the same electric power steering and what makes it so bad they are being replaced with the exact same part that is potentially defective. My local dealership says since it was not on the recall list I will have to pay for parts and labor because my car is a 2010 model but the recall is for the part, not the car. I don't feel I should be held financially responsible for a defective part just because it was installed in a vehicle not on the recall list.

- Pendleton, SC, USA

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